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The blue screen of a computer can be caused by many reasons, and the solution is to first the software and then the hardware, that is, check the software problems first, and then check the hardware problems.
1. If the software or driver is installed before the blue screen, enter the safe mode, uninstall or delete the newly installed software and driver, and then boot it to try again.
2. If there is still a blue screen after deletion, or you can't enter the safe mode at all, then reinstall the operating system and try it.
3. If the blue screen is still blue after reinstalling the system, consider the hardware problem. First of all, clean the dust inside the computer thoroughly, remove the equipment on the memory, graphics card, and PCI slot, and test it with an eraser. Because the temperature caused by dust is too high, poor contact, etc., it will also cause a blue screen; At the same time, remove the CPU, graphics card and other fans and replace them with new heat dissipation silicone; Also, check that the temperature of all hardware is normal.
4. If it still doesn't work after cleaning the computer, then use the replacement method to check the computer hardware, if there is no replaceable hardware or not familiar with the computer, it is recommended to find a professional maintenance personnel to deal with it.
5. Hardware replacement is troubled in the following order: memory, hard disk, graphics card, motherboard, power supply, other hardware, and CPU.
6. When using the replacement method, it is best to unplug all the cables on the computer and the hardware that is not needed for booting, and only keep the power supply, motherboard, CPU, memory, graphics card, hard disk, and monitor.
7. Pay attention to check whether there is a burnt smell on the hardware and whether the capacitor on the hardware is bulging.
Tips: The replacement method to check the hardware problem is mostly used in the case that there is redundant hardware that can be replaced, and the fault point is not easy to judge directly, you need to have a certain understanding of the computer hardware, if you are not familiar with the hardware, it is not recommended to use the replacement method to check the hardware failure.
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You can clean up the memory and reinstall the system.
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There are many reasons for a blue screen, including compatibility issues between software and hardware, or hardware failures.
1. Please confirm whether the error report of each blue screen is consistent, if it is consistent, you can confirm the blue screen and simply troubleshoot it through the blue screen.
2. If the BIOS is used normally, and the blue screen appears during the use of the system, you can enter the safe mode of the system to see if the blue screen appears on the machine, and judge whether it is related to the installed application; If the safe mode is normal, then it can be judged that it is related to the installed application, and the relevant application can be uninstalled and reinstalled in the safe mode;
3. Observe the characteristics of the blue screen, whether it is fixed software or a specific game, so as to narrow down the scope of influence; If a single program will appear blue screen, it cannot be ruled out that it is a single software compatibility problem;
If you are playing a certain game, you need to reinstall the graphics card driver, the game and the game's update package patches, etc.
4. The software aspect is excluded, and the system situation should be considered, and the system reinstallation can be considered after the data backup to exclude the system factors. If you simply install the system without installing other software, observe whether the blue screen appears.
6. If the software problem has been eliminated, it is recommended to go to the official after-sales test hardware of the notebook.
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Dear ASUS users, this may be due to the incompatibility caused by the memory you have added, or because the graphics card driver is not used on the ASUS official website.
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This is because of Microsoft's latest patch.
kb2839229、kb2839727
Microsoft yesterday pushed the June security patch to users around the world.
Today, many domestic users have reported in various forums that after installing KB2839229 and restarting the system, the machine has a blue screen and cannot access the system. At present, most of the users who report this problem are XP and Windows 7 users.
Cause, go into Safe Mode, Add & Remove, install the update there found KB2839229, KB2839727 to remove.
XP:1: Enter the safe mode (the method of entering is as follows: press the F8 key when restarting the computer or booting the computer, if you can't determine when to press, you can press it repeatedly until the relevant prompt appears, enter the safe mode or the safe mode with network connection).
2: Then open the Control Panel.
3: Open the Add or Remove program, check "Show Updates" to find these two patches, click Delete on the right and restart the computer after successful uninstallation.
win7:1: Enter the safe mode (the entry method is as follows: press the F8 key when restarting the computer or booting up, if you can't determine when to press, you can press it repeatedly until the relevant prompt appears, enter the safe mode or the safe mode with network connection).
2: Then open the Control Panel.
3: Open Programs and Features.
4: Click to check the installed update.
5: Find these two patches, click Delete on the right and successfully uninstall them, and then restart the computer to restore them.
ps.Enter safe mode: Press F8 all the time when you turn on the machine (not press and hold without letting go, but repeatedly tapping).
Open the Control Panel, open the Add or Remove program, tick "Show Updates" to find these two patches.
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It needs to be solved by elimination detection, most of them are system poisoning or system file corruption, just reinstall the system; Hard disk aging or partition error, repartitioning or replacement of hard disk; If the memory oxidation contact is not good or incompatible, clean up the memory or replace the memory; Poor heat dissipation, virtual soldering of BGA packaging chips of graphics cards or virtual soldering of other BGA packaging chips of the motherboard (north-south bridge, etc.); Judging by the maintenance experience, I hope it can help you.
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I've also encountered this situation on my computer, and then I reinstalled the system and formatted the computer, you can also call ** and ask the computer dealer, they may give you better advice.
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What are the recent adjustments, such as adjusting the BIOS, such as reinstalling the system, etc.
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