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There are many Chinese people on the Internet.
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Workplace communication can be classified according to the relationship between the two parties, and then it can be divided into subcategories according to the content of communication. At present, I have encountered the following categories the most.
1. Subordinates report to leaders.
2. Communication between colleagues.
a.within the scope of the other party's responsibilities.
b.Outside the scope of the other party's responsibilities.
3. Communication with customers and partners.
Starting with reporting to the superiors, leaders usually have their own worries and pressures, and they will be very busy, so they don't have much time to listen to you talk about a bunch of details, although some people have said that they should appear busy in front of the leader. Let's feel a degree of self. Don't let the leader think you're idle, and don't bother the leader too much.
When communicating with colleagues, we need to pay attention to the efficiency and quality of communication. Before each communication, make a draft and clarify several key elements, background, needs, time, nodes, and goals. In this way, others will be able to receive your information more quickly and give them help.
Communication outside of the scope of responsibility between colleagues requires mutual respect and helping others as much as possible when they are able to do so, so that others will be willing to help you in the future.
I still take it for granted that the communication with the customer is the same age, and the relationship between the two can be deepened through common topics. Or because I am a very enthusiastic person and am very willing to help others, I take it for granted that others are the same as me.
However, it turns out that there is still a deviation, others are willing to help you, but it also depends on how much they are willing to help. Willing to take risks for you? How much is the risk? Or can only accept mutually beneficial relations?
Communication is sometimes a habit from everyday life. For example, every morning, when you meet a colleague who is familiar or unfamiliar, ask early. When I went out, I met the neighbor on the other side and said hello.
At home, I used to be a child who didn't like to call people, so this also continued to the workplace, as the leader once said, treating the company as his own home so casually.
Another taboo in communication is that you can't bring emotions, and the effect of communication with emotions is unpredictable.
In daily life, it is also necessary to collect polite words from various scenes and use them flexibly. What to say in different scenes and different time periods, if you have a grasp of it, then there is no problem. This should be like Geng always learning more, how to play a round, how to deal with contradictions.
A post mentions that 70% of communication will be misunderstood, misinterpreted, rejected, distorted, distracted or unpleasant, how to measure the success of communication, using the following criteria:
1) Must be received (the message may be delayed, backlogged, misplaced, or the listener is absent-minded).
2) It must be understood (it is a perennial misconception to think that information will be understood automatically if it is transmitted correctly).
3) It must be remembered (information can be misplaced, forgotten and invalid, once it is not enough, the smartest people need to be reminded).
4) It must be used or used (no action is only on the agenda or you are promised, communication is not effective).
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If you want to be promoted and raised in the workplace, you must do a good job in interpersonal relationships, so that you will attract the attention of your boss, and you will be remembered whenever you have the opportunity.
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Respect for interpersonal relationships is relatively simple, but colleagues are also full of contradictions, with everyone for their own interests to compete, when encountering contradictions, the first thing to consider is yourself.
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According to what we usually see, the supermarket staff themselves are mostly women, and many people's cultural quality is not particularly high.
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Pay attention to effective socialization and avoid ineffective socialization. Don't spend both time and money to please others and wronged yourself, follow your heart and be yourself. Don't take it too seriously, colleagues are sometimes just colleagues.
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Summary. Dear, there are no real friends in the workplace, do your job well, and handle the basic relationship of the office.
Dear, there are no real friends in the workplace, do your job well, and handle the basic relationship of the office.
Counting me in our office, there are only three girls, and then I brought snacks and basically everyone will give them Zenkong, and they sometimes give each of them, maybe the other two have a closer relationship between them, years ago, I have been driving to and from work, and I will always take them to the subway station on the way after work, one girl bought two gloves and gave them to another girl a pair, anyway, I was very embarrassed at the time and felt that my efforts were not worth it. And then I still bring them occasionally, but another girl of theirs gave a girl two mangoes today, and I didn't have a share of the stool, I felt very uncomfortable, and I felt that I was reluctant to take them, and I felt that it was not worth it.
Dear, there are not a few things about this Wang Xi cracked land, you have heard that four girls in the dormitory of the university have built four groups, and our colleagues do not share it, you are very kind, and you think that colleagues help each other, but they don't think so.
This kind of thing bothers me, but I told me that I shouldn't worry about this kind of thing, but I don't know how to accept and resolve it.
Dear, it's very simple to touch friends, pay less for them, and don't feel uncomfortable in the year, you don't have to bring it when you get off work, and you don't have to share snacks at work, so it won't bother.
Thank you, good teacher!
Satisfied Thank you, teacher.
<> dear, we have a satisfactory evaluation in the chat interface, please click on it, thank you.
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EAP Management: Interpersonal Relationships in the Workplace.
Chongqing Cuncaoxin Psychological Counseling explains that in interpersonal communication, learning to communicate is a very important communication skill, and many people have certain obstacles in communication.
1.Conceited: Caring only about personal needs, emphasizing one's own feelings, and acting as one's own eyes in interpersonal interactions.
2.Jealousy: Jealousy is a kind of disobedience, displeasure, loss, hatred, and even a certain destructive and dangerous emotion for people who are connected with oneself and stronger than oneself, and it is a negative state of mind that arises by comparing oneself with others.
3.Suspicious: People with suspicious psychology often first subjectively set others to be dissatisfied with them, and then look for evidence in life.
4.Low self-esteem: The superficial feeling of low self-esteem is that others look down on you, while the deep understanding is that you look down on yourself, that is, lack of self-confidence.
5.Interference: The low-level psychological satisfaction of being complacent about spying on someone else's privacy.
6.Shyness: People with this mentality are often shy to speak up or afraid to meet people in social places or in public.
7.Hostomicity: This is a serious psychological disorder in communication. This kind of person always treats others with hatred.
The key to dealing with interpersonal relationships well is to be aware of the existence of others, to understand their feelings, and to satisfy themselves and respect others. Chongqing Cuncaoxin Psychological Counseling emphasizes the following important interpersonal principles:
1. The principle of sincerity in interpersonal relations. Sincerity is the golden key to open the hearts of others, because sincere people make people feel secure and reduce self-defense. The better the relationship, the more it is necessary for both parties to reveal a part of themselves.
That is, to communicate your true thoughts to others. Of course, there are risks associated with doing so, but it is not possible to gain the trust of others by wrapping yourself up completely.
2. The principle of initiative in interpersonal relations. Taking the initiative to be kind to others and taking the initiative to express kindness can make people feel valued. People who take the initiative tend to be likely.
3. The principle of interaction in interpersonal relations. The goodwill and malice between people are mutual, and in general, sincerity begets sincerity, and hostility begets hostility. Therefore, it is important to have good intentions when interacting with people.
4. The principle of equality in interpersonal relations. Any good relationship allows one to experience a feeling of freedom and uninhibitedness. If one partner is restricted by the other, or if one party needs to look at the other party's face to act, it is not possible to establish a high-quality psychological relationship.
If there is love in the sky, the sky is also old, and the heart is worried about the grass!
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Answer: I am a certified team coach of Erickson International Coaching Academy, a certified executive coach of Asahi Coach, and a certified career planner for New Elite, who has been continuously improving psychology, career planning, and team management for ten years, and has grown 2500+ hours, and I am happy to answer your questions.
First, when communicating with others, I have increased my curiosity [purpose, to make others feel noticed].
Second, add two more words of invitation [purpose: to make others feel respected].
Third, when others say positive words, repeat these positive words [purpose: to make others feel heard and valued].
Hello question, I ask for advice, I have the same position as another colleague A, and then other colleagues have something to do with us, colleagues are looking for A first, not looking for me first, for such a situation, how should I face it, but I am thinking in my heart whether I have an opinion or what, but I am personally stronger, A colleague came in behind me, so to speak, I brought the apprentice.
Question: I'm worried that colleague A will be better than me in the same position because he has handled too many things, so he will be given a chance to be promoted in the future.
During this time, you focus on the skills required by the company's position, deliberately practice a lot of practice skills, improve your ability, and create more value.
This colleague of yours is also a gift to you, because his presence should motivate you to work harder.
Questioning: I think I have an advantage over him in some skills, but he's also more studious.
In other words, I'm a more straightforward person, like this kind of question, can I talk to the other party directly about this issue privately?
I don't want to ask questions, I feel a little uncomfortable.
Question: Can you recommend a guide book for similar questions?
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First of all, his behavior is typical of jealousy of you, maybe he was very favored before you came, and you were a threat to him. Personally, I suggest that you don't go to the leader to communicate, because it doesn't do you any good, and the impression you leave on the leader can only be that you don't pay attention to things, and you know how to engage in interpersonal relationships, and a good leader will know how to judge the information he receives.
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I think you have to keep being an excellent employee, always improving, do what the leader didn't expect, and talk to the leader about the essentials of the work. In this way, you can get closer to the leader.
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Chen is a villain who plays right and wrong, makes something out of nothing, and sows discord. Even if he is unintentional, then he is also a person with 0 emotional intelligence.
For such people, it's good to stay away. Do you have to go to the leader and say it? Then Chen will become your eternal enemy.
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Be polite and civilized, and have credibility in words and deeds. CCTV engineer Zhu XX puts interpersonal relationships before and in the middle of TV technology. FYI.
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At work, interpersonal relationships in the workplace are the most important thing to have a good relationship with colleagues in order to do a good job.
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There are a lot of these people in the workplace.
I think if you have to find a leader to talk about it, the leader should pay attention to it. There is only one foothold, that is, this behavior has caused damage to the work and affected the interests of the company.
Because the leader is most concerned about the company, or the value creation of the team he leads. There are a lot of trivial things, not necessarily that he doesn't know. For example, this colleague's personality.
If you also know, but not how much? What do you think is the reason?
It's very likely that this person is too lazy to care, and this person can still do his own thing. And leadership has a lot going on.
So, to deal with this matter, you have to be calm. Don't steal chickens and rice, and finally fall into the leader's position and make a big fuss.
To say that you must be able to make the leader feel that it is necessary, not to take action, at least to recognize your behavior!
Good luck with you, thank you!
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Personally, I don't think you think the positive method is not very good, after you He Manager reacts, first of all, the manager will have two ideas, one is that you personally deal with employee relations problems are not clear, the second is that he thinks that the girl has a problem, so it is not good for either of you, I think it is better for you to talk to her calmly, through the staff she contacted, ask her employee friends, where is the girl's dissatisfaction, and then you talk to her calmly, such a girl is estimated to be small-minded, and it should be no problem to talk. In addition, you said that you want to learn management, I recommend you to read the boss magazine, this magazine is not thick, not expensive, there are many management cases in it, you will learn a lot of dealing methods.
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I'm glad you talked about management, but you ignore the strength of the team, I suggest that you take your team as the scope, hold a "earnest meeting", use the whole strength of the team members to help her, and also help you, you can take your and this subordinate as a case to share with your team members, and discuss positive solutions, so that not only unify the thinking, but also solve the actual work problems, why not?
-…Look at you are from ...... Northeast
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