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Depending on the situation you described, you can try the following:
1.Charge with a cable charge for a while and try to turn it on, or replace a phone battery of the same model.
2.Take out the SIM card and SD card at the same time and try to power on again.
3.When you see the "Samsung" logo icon when you reboot the device, press and hold the [Menu Key] (Left Touch-sensitive Button) until the word "Safe Mode" appears in the lower left corner of the screen, then let go, back up data (e.g., contacts, SMS, **, etc.), and restore factory settings.
4.If you can't enter safe mode or the problem persists after operation, it is recommended that you bring the three-pack certificate of your mobile phone and send your mobile phone to the nearest Samsung service center for testing and repair.
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Dear Samsung users:
If the mobile phone cannot enter the system page after booting up, and the screen is stuck or frozen, it is recommended to:
1.Please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device; If it is a mobile phone with a removable battery, please press and hold the power button for 8-10 seconds to restart the machine, if it does not work, please turn off the battery and reinsert it.
2.If the problem persists after restarting the machine, it is recommended that you bring the purchase receipt, repair card, and machine to the Samsung service center for inspection.
Note: If the machine can be turned on normally after following step 1, it is recommended that you optimize your phone as follows:
1.Settings - About Phone - System Update - Update, check if there is a system update push, upgrade the phone to the latest version.
2.If your phone supports Smart Manager or Memory Manager, it is recommended to close applications that do not need to run automatically (it is recommended to set the auto-start of instant messaging apps such as WeChat and QQ to "On").
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1. Take out the SIM card and SD card at the same time, and then try to turn it on.
2. When you see the "Samsung" logo icon when you reboot, press and hold the [Volume Down Button to Search] until the word "Safe Mode" appears in the lower left corner of the screen, and then let go, and the backup data scrolls (for example: contacts, text messages, **, etc.), and restore factory settings.
3. If you can't enter the safe mode or the problem is missing after operation, it is recommended to bring the mobile phone three packs certificate and send the mobile phone to the nearest Samsung service center for testing and maintenance.
Android Phone Crash Solution:
1. Press and hold the power button and volume + buttons of the mobile phone at the same time when the power is off.
2. Release the button when the screen lights up and wait for the recovery mode to enter.
3. Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", that is, "Clear Data and Restore Factory Settings", and press the Power button to confirm.
4. Use the Volume+ and Volume—keys to adjust the bright bar to "yes, delete all user data", and press the power button to confirm.
5. Wait for a while until the next screen appears, select "Reboot System Now" to restart the phone, and press the power button to confirm.
6. Wait for the phone to reboot into the system.
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There are many factors that the mobile phone cannot be turned on, and the battery, mobile phone software, and hardware will cause this kind of failure to turn on. We recommend trying the following:
1.Please do it again: press and hold the power button to check whether you can enter the boot interface.
2.If you can enter the boot interface, but your phone cannot enter the home page, please restart your phone to try. The steps are as follows:
Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device (Note: Some models need to press and hold the power button for 8-10 seconds to restart the phone).
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
3.If you press and hold the power button to enter the boot interface, check whether the battery is too low, please connect the phone to the original charger and charge it for a period of time before turning it on. If it still does not turn on after a few minutes of charging, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
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Samsung S7562 is an Android smartphone that fails to boot properly, which may be due to system or hardware failure.
Users can try to flash their phone first to fix the system problem.
Users can try to enter recovery mode to flash the repair system.
Then enter the card mode, that is, the recovery interface, to shut down the computer first, press the volume on and the power button until the recovery interface appears.
Before flashing, you need to double wipe, in fact, it is to clear the data, cache, and restore it to the exit mode.
The phone will automatically execute the flashing procedure, and the phone will automatically enter the system when the flashing is completed.
This kind of system problem will be eliminated after flashing, and you can boot into the system normally.
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Hello, according to your description, it is recommended that you try it by following the steps below:
1.Charge it with a cable charge for a while and try to turn it on, or replace the spare phone battery.
2.Take out the SIM card and SD card at the same time and try to power on again.
If the problem is not solved, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center.
The teacher will test your phone for you (it is recommended that you contact the service center before you go).
Service Center Inquiry Page:
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Hello, thanks for using Samsung phone!
Based on the description, it is recommended to try the following:
1. Remove the external memory card and try.
2. The phone enters safe mode: When the Samsung boot screen appears when the boot screen appears normally, press the menu button in the lower left corner until it enters safe mode; If you enter safe mode, try to restore the factory settings again (Settings - Reset - Factory Reset).
If the above operations are still not solved, it is recommended to bring the invoice, repair card and mobile phone to the local Samsung service center for testing, and click on the service center for inquiry
You are welcome to ask questions on the Samsung platform and wish you a happy life!
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Causes: The system is disordered due to incompatibility or root of third-party software, accidentally uninstalling system programs, or the motherboard of the mobile phone is damaged.
Method 1; Double clear by entering recovery mode.
1.In the shutdown state, press and hold the menu button and volume + keys on the phone's home screen at the same time.
2.Release the keys when the screen lights up and wait for the recovery mode to enter.
3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.
4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.
5.Wait for a while until the screen appears, select "Reboot System Now" to restart your phone, and press the power button to confirm.
6.Wait for your phone to reboot into the system.
Method 2: If the firmware is damaged, you need to go to a professional repair point to flash the device and re-flash it.
Method 3: If the above methods are invalid, you can only go to a nearby Samsung maintenance point to check whether the motherboard or other hardware is broken.
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Kiss. Remove the board and restart it.
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