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1.If you set the pattern unlock method, you can use the PIN code you set when drawing the pattern to unlock the unlock. Operation:
Enter the incorrect unlock pattern five times, and the screen will display a prompt message "Please try again in 30 seconds", click "OK". Click "Backup PIN" in the lower right corner of the screen (forgot password), enter the PIN password you set before, and click OK.
If the backup PIN is invalid, the backup PIN password is forgotten, or the above requirements are not met, please send the machine to a Samsung service center and the after-sales engineer will help you unlock it safely.
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If the touch screen of the mobile phone or tablet is not sensitive and malfunctioning, it is recommended to:
1.Check whether the mobile phone or tablet has a film, if there is a suggestion to cancel the screen film and try it.
2.If the touch screen of the mobile phone and tablet is completely out of order, it is recommended that you restart the machine and observe it again.
3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).
4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists after the above operations, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.
Samsung Service Center:
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There can be a variety of reasons why your phone won't lock the screen, and here are a few possible scenarios and solutions.
First of all, it may be because your phone's touch screen is malfunctioning. The touchscreen may have been contaminated, stained with water or other things, or damaged by impact and pressure. If your phone's screen is unresponsive or slow, then you can try cleaning the screen or restarting your phone.
Secondly, the setting of the phone's administrator permissions may affect the phone's lock screen. If your phone has an administrator password or privacy code, it will affect your phone's lock screen. If you have inadvertently set an administrator password, or have forgotten it, then you can try to remove the password before your phone is factory reset.
Thirdly, the phone system software may cause the lock screen to fail. If your phone's system version is outdated or has other problems, it may cause your phone's lock screen to fail. At this point, you can either try to upgrade manually or find a reliable repair tool to restart your phone in safe mode.
Finally, in addition to the above methods, having a lock screen set in a certain app can also cause your phone lock screen to fail. This is because the app triggers a screen wake when you press the power key. If this happens, you can find the relevant app in App Management and deactivate it.
In short, it is a very distressing problem for the phone to not lock the screen and not work properly, and the solution to the method requires you to keep looking for it in constant attempts. Cleaning the screen, restarting the phone, removing the password, manually upgrading the system, finding the faulty app and deactivating it, etc., can all help you solve this problem. <>
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If the phone cannot be unlocked by swiping, it is recommended.
1.Turn off your phone and try to restart it.
2.If the phone has a film, it is recommended to remove the film and slide to unlock the screen for observation.
If the problem persists, it is recommended that you bring the purchase invoice, warranty card, and machine to a Samsung service center for inspection.
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It means that the Samsung phone has been encrypted and cannot change the screen lock mode, so the screen cannot be swiped to unlock.
If you need to change it, you can decrypt the phone in [Security].
The specific steps are as follows:
2. After entering, decrypt the device according to the requirements.
Or you can factory reset your phone, pay attention to back up your phone data first.
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Press and hold the volume button + and the home button (the one in the middle of the function key) + the power button in the shutdown state, and you can let go of the power button after the Samsung logo comes out, and continue to press the volume + and home buttons! Then enter the recovery mode, which is the recovery mode.
Select Wipe Data Factory Reset and Wipe Cache Partition (commonly referred to as dual wipe).
no-nono-no
no-noyes
no-no+++go back+++
Then use the volume down button to select wipe cache partition, the method is the same as above. When it is done, it will return to the first page, select -reboot system now, the phone will automatically restart, and the double wipe is complete!
If you use this method, you can solve it! But all the stuff on your phone is gone!
If you really can't do it, you can only flash the machine.
Solution-to-common problems with Samsung phones.
1. There is no call record for others to call ** for themselves or ** for others.
Workaround:1Open the call history and click the task button in the lower left corner, and "View", "Delete", "Call Time", and "Call Settings" will be displayed.
Then we click "View" and there will be many options, including "All Records", "All Calls", "Missed Calls", "Dialed**" and so on. We select "Call All", and then we will have all the call logs. 2.
It is possible that the call history is full, then we delete the call history that we did not want before, and the new call log will be displayed.
2. You can't see your contacts (contacts).
Solution: Go to "Contacts", click "Menu Key" - >Contacts to Display", and set the contacts to be displayed, such as "All Contacts".
3. No charging and no power on.
Solution: Charge the phone with the original charger, usually a few minutes to ten minutes (sometimes it may take longer) to activate the battery. Charging information is displayed and can be turned back on.
Use a charger with a higher charging current (make sure the charger is produced by a regular manufacturer, and the charging current should not exceed 2A) to speed up the activation process.
4. If you can't store the photo, the storage space is insufficient or non-existent.
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The Samsung touch screen phone unlock key is not working, there are several solutions:
It may be an abnormal problem in the mobile phone system, you can directly restore the factory settings to try it;
The cable problem may be caused by loose or damaged cable, which can be sent for repair and replacement;
Display hardware problems, but it is unlikely, because it can be displayed normally, even if it is a display problem, then the touch screen is generally replaced.
There are several aspects of Samsung mobile phone usage tips:
Brightness Adjustment:On the standby interface, pull down the notification bar (where the battery and signal are displayed) to quickly adjust the screen brightness through the brightness bar.
Quick screenshot:Long press the power button and home button; Long press the button on the S Pen and tap the screen; Swipe vertically across the screen with the palm of your hand.
Screenshot of the area:Hold down the button and use the S Pen to draw an arbitrarily shaped closed shape on the screen.
Voice Control:Double-click the HOMOE button to enter the voice control interface.
Quick Mute:When a call comes in, turn your phone screen flip down and mute it immediately.
Quick at a glance:When the screen is black, the phone is placed flat on the table, and the quick overview interface can be displayed by swiping the palm of your hand over the top of the screen, and you can view the time, calls, text messages, and battery information.
**Lenovo:Enter the corresponding noun in the ** association function, and a matching pattern will be added to the current S note.
Quick Commands:Hold down the S Pen button and draw a straight line from the bottom of the screen to bring up the shortcut command interface.
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Hello: You can try to press and hold the menu button in boot to enter the safe mode to see if it can be unlocked normally, if it can be unlocked normally in the safe mode, it may be caused by third-party software, it is recommended that you uninstall the third-party software or reset the phone in the safe mode. If you can't unlock normally in safe mode, it may be a faulty touch screen, and it is recommended that you go to your local service center to test the machine.
Samsung Service Center Inquiry**:
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Grid machine, if it doesn't work, you have to change the touch screen.
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If you are still having trouble removing the film, please follow the steps below:
1. Recalibrate the touch screen Press the white key in the middle of the bottom of the screen to set the phone touch input Touch screen calibration, it is recommended to use a stylus to calibrate according to the prompts;
2. Clean the screen or remove the protective film;
3. Press the screen lock button back and forth a few times, in the middle of the right side of the phone;
4. Turn off the machine and wait for two minutes before turning it on;
5. Turn off the battery, remove the battery for a few minutes, and then install it and turn it on;
6. Remove the ** card and memory card and install them again;
7. If the theme and software are installed too much, change back to the original theme and uninstall part of the software;
8, there is no way to troubleshoot the above, then you have to soft grid, that is, restore to factory settings, you must first back up the content on the phone, you can use the PC suite to back up. If the touchscreen is completely out of order, there is no way to back it up and no soft grid. Before the soft grid, it is recommended to take out the memory card, otherwise it will be removed together.
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We recommend that you do the following:
1.Try to turn your phone on and off again.
2.If your phone has a protective case installed, try to remove it.
3.Determine whether the phone is bound to a Samsung account, the data switch is on, you can log in to Samsung Remote Control**, and unlock the screen through the remote control of the phone.
If you do not have a Samsung account, it is recommended to send your phone to the nearest Samsung service center to unlock it.
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How to set up screen lock on Samsung phone: Standby - Application - Settings - (Device Sound & Display) - Lock Screen - Screen Lock - Select the lock method.
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1. Start by finding the app on your desktop.
2. Find Settings.
3 Know the lock screen.
4. Locate the screen lock.
5. Select the first item to slide.
At this point, you can use the swipe screen to unlock.
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