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Hello, how to deal with forgotten lock screen password:
Situation 1: Forgot the lock screen password but can use your fingerprint or face to unlock your phone:
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);
Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.
2. Click Forgot Password and use the password to change the lock screen password
Note: Both passwords need to be entered correctly to change the lock screen password.
3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;
Situation 2: I forgot the lock screen password and couldn't use my fingerprint or face to unlock my phone
1. Enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the 5 wrong passwords need to be at least 4 points and the password entered each time is different);
2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;
Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.
Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.
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1. First of all, we can only try the shutdown button. Just press and hold the power button for about three seconds to come out of the reboot and shutdown page.
2. Then in the shutdown state, press the volume button and the power button at the same time, after five seconds, the phone will display, release the power button at speed, and the volume button will not be released.
3. Then the factory reset page will come out, and this interface should be operated carefully, if you have very important information in your phone, you must think about the operation.
4. Then the phone will prompt you to enter yes, click to restore factory settings, then all the data on your phone will disappear, so you should deal with it carefully. If you don't have anything on your phone, you can access it. If you have important information, you can store the password in the computer, memo, or notebook.
Because when setting the password, the system has already reminded everyone that if they forget it, it will not be able to recover it automatically.
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Here's how to handle a forgotten lock screen password:
First of all, remember carefully whether you have changed your password, or if you have been changed by friends or family. If you still can't unlock after retrying multiple times, try the following steps.
Situation 1: I forgot my lock screen password but can use my fingerprint or face to enter the desktop
1. After backing up your data, connect to the network, enter the cloud service - log in to your account - find the device - open "Find device", and use other devices to open the vivo cloud service web link.
Enter the vivo account password - find the device - clear the device - click "OK" to reset and erase all the data, thus clearing the lock screen password.
Situation 2: I forgot the lock screen password and cannot enter the desktop
1. If you enter the wrong password multiple times, there is no "Forgot Password" option
1) Turn the machine off, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; If the "Find Device" function is enabled, you need to verify the vivo account password after restarting.
2) If you have enabled the Find Device function, you can try to use another device to open the vivo cloud service web link.
Enter the vivo account password - find the device - clear the device - click "OK" to reset and erase all the data, thus clearing the lock screen password.
Situation 3: If you cannot reset the lock screen password by clearing all data, please bring the device, ID card, and purchase voucher to the vivo customer service center for processing.
Note: "Erase All Data" will restore the phone to its initial state, delete all data in the system space of the phone, including account, system and application data and settings, and installed apps, please back up the important data on the phone before operation.
Situation 4: If you forget the vivo password, you can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--slide bottom--**customer service, enter manual customer service to enter the consultation appeal.
Go and select your current city to get it.
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Enter the lock screen password waiting policy:
1. Before the lock screen password is entered incorrectly 30 times, it is necessary to wait for 30 seconds before re-unlocking;
2. The number of incorrect entries in the lock screen password is between 30 and 140 times, and the time increases to about 17 hours for each incorrect entry;
3. After the lock screen password is entered incorrectly more than 140 times, the re-unlocking time is one day.
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Situation 1: I forgot my lock screen password but can use my fingerprint or face to enter the desktop
1. After backing up the data, connect to the network, enter the mobile cloud service - log in to the account - find the device - open "Find mobile phone", and use other mobile phones or computers to open the vivo cloud service (
- Enter the vivo account password - Find your phone - Clear your phone - Click "OK" to reset your phone and erase all data to clear the lock screen password.
Situation 2: I forgot the lock screen password and cannot enter the desktop
1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;
If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (
- Enter the vivo account password - Find your phone - Clear your phone - Click "OK" to reset your phone and erase all data to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
2. If there is no "Forgot Password" option, (1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).
2) If you have turned on the Find Device function, you can try to use another mobile phone or computer to open the vivo cloud service (
- Enter the vivo account password - Find your phone - Clear your phone - Click "OK" to reset your phone and erase all data to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.
If you are unable to reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing.
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If you forget the lock screen password of the mobile phone, you can only remove the lock screen password by forcing the reset, but the landlord needs to pay attention to the fact that personal information and applications will be deleted, first press and hold the power button, and then release the power button when the phone has a vibration prompt, and then press the volume key until an exclamation mark appears on the screen, and then release the volume key, and finally press the following key combinations in order, volume key, volume key, power key, volume key, and then you can complete the formatting of the phone, The lock screen password of the landlord's mobile phone can also be lifted.
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If you forget the lock screen password of the mobile phone, you can only remove the lock screen password by forcing the reset, but the landlord needs to pay attention to the fact that personal information and applications will be deleted, first press and hold the power button, and then release the power button when the phone has a vibration prompt, and then press the volume key until an exclamation mark appears on the screen, and then release the volume key, and finally press the following key combinations in order, volume key, volume key, power key, volume key, and then you can complete the formatting of the phone, The lock screen password of the landlord's mobile phone can also be lifted.
Questions. But I don't vibrate, but the shutdown button and restart button appear.
1. Shut down, turn on by pressing and holding the power button + volume up or down (different models) 2. Perform a double clearing operation, clear data (wipe data factory reset), clear cache (wipe cache partition) 3. Install zip package from SD card or system memory (some models support system memory), and prepare in advance for flashing the package 4. Reboot the phone (reboot system now)
You can flash your phone according to this step.
If it still doesn't work, you can only go to the mobile phone store to flash the phone.
Questions. Can you teach it step by step?
Do you have a computer with you?
Questions. No.
You can only go to the mobile phone store and ask them to flash your phone for you.
The price is about a few dozen dollars.
Questions. At**.
You can flash your phone at a mobile phone store near you. Questions. Well.
Thank you. If you are satisfied, I look forward to it, you can give a follow and like. If you have any other questions, you can continue to consult me.
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You can enter the mobile phone through your fingerprint, then log in to your vivo account, turn on the function of finding your phone, log in to your account on the official website of vivo cloud, and unlock it remotely.
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Double wipe handle (that is, double clear).
In the shutdown state, press and hold the volume down (volume down button) and press the power button at the same time to enter Android
system
recovery mode, and then the Android exclamation mark sign will appear, at this time, if it was a national bank before, please touch the lower right corner of the screen to enter the selection menu, if the previous non-national bank only need to press the volume plus and minus at the same time to enter the selection menu, and then use the volume keys to select up and down.
wipedate/factory
Reset, press the power button to confirm, and then press the volume button to select yesdelete
alluser
Wait for the data to finish. Again: wipe
cachepertition
Do it again.
Double Wipe Complete !!
Or just flash it.
The above method may erase all user information of the phone, such as ** information contacts, etc.
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First of all, press and hold the power button and the volume up button at the same time in the shutdown state, and automatically enter the recovery mode after vivo appears, select Clear Data and Clear Cache, and finally restart.
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How to unlock the lock screen of vivoy31s mobile phone so that the data in it is not affected?
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If you forget the lock screen password on your vivo phone, you can press the power button and the volume button at the same time, and then an interface will appear, where you can choose whether to clear the data and flash the phone, and then reset the password after that.
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