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We apologize for the inconvenience. Depending on your situation, you can refer to:
1. Shut down and restart the phone to try;
2. It is recommended that you use the official standard data cable to try, if it is already an official data cable, it is recommended that you replace the data cable to try and compare;
3. It is recommended that you check that the contact of the mobile phone socket is normal, whether there is any foreign object, and if there is, try to clean it; At the same time, it is also recommended that you change the computer if you can;
4. Back up your phone data and restore factory settings (Main Menu - System Settings - Backup & Reset - Factory Reset - Reset Phone);
If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for testing and repair.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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1. It is recommended that you try to change the charging environment, and it is best to use the power supply for charging to avoid unstable voltage and current;
2. If you are charging on the phone, please close the background running program or restart the device for comparison, or you can choose to charge in the standby state or shutdown state, which is not ruled out due to the impact of the background program;
3. If possible, it is recommended to replace other batteries;
4. It is recommended that you back up the fuselage data and try to restore factory settings to rule out the impact of system abnormalities.
If it cannot be improved after resuming operations, it is recommended that you go to the local site for specific testing and treatment in time.
Lenovo authorized after-sales site inquiry.
I hope the above reply is helpful to you and I wish you a happy life!
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The reason why the Lenovo S820 mobile phone data cable cannot be charged:
There is a problem with the data cable, which prevents it from charging;
mobile phone battery failure;
The phone's charging port is faulty and cannot be charged.
Solution: If there is a problem with the data cable, it is recommended to replace it again.
If the mobile phone charging interface is faulty and the battery fails, it is recommended to go to the after-sales service or mobile phone repair shop for repair and testing.
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1. Uninstall the synchronization software on the mobile phone and the computer, connect it for testing after reinstallation, or replace it with other synchronization software for testing.
2. It may be caused by the abnormality of the relevant data interface, please try to replace other data cables first;
3. If possible, please also change to other computers (or systems) for connection testing;
4. If you can connect normally before, but this problem has only occurred recently, it is also recommended that you can back up the fuselage data for factory reset, and the menu path is: Settings-Backup and Reset-Factory Reset.
Since we can't see the specific situation of your phone remotely, if the problem persists, it may also be caused by the damage of the data interface of your mobile phone, we recommend that you can take the time to go to the local Lenovo after-sales service center and let the engineer help check it.
Official website authorized maintenance site inquiry:
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Install MediaTek MTK driver and try it. I don't know what CPU your other phones are, Qualcomm or Texas Instruments or Samsung. Most of Lenovo's smartphones are MediaTek's U
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There is no driver, go to the official website for the next driver or use a pea pod, Kingsoft to give it a try!
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Mine is the same, what should I do? Looking for after-sales?
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If you have a problem with the data cable, it is better to be original.
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The problem of the data cable, if it doesn't work, you can brush the machine or something, and it can't be sent to the after-sales service.
Dear Lenovo users, hello! According to your description, it is recommended that you contact the Lenovo service center for testing, the specific address and contact of the service center**Please refer to the following link: (It is recommended that you contact the service center before going).
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Hello, first of all, thank you for using Lenovo's products, according to the situation you described, it is recommended that you back up your phone's important data, perform the following "double wipe"Operate by pressing and holding the "Power button + volume plus or minus" at the same time in the shutdown state"In recovery mode, run "wipedata." respectivelyand "wipe."
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