How long is the plane delayed can I claim compensation from the airline and how to do it?

Flights are often delayed due to weather conditions, mechanical failures, flow control, etc., although this is regrettable, but you might as well take advantage of the delay to see how to get compensation for flight delay insurance, and buy some tea to quench the anger.

1. How to buy insurance?

Official bookings. Through the airline's official website, the airline will provide passengers with "flight compensation waiting" flight delay insurance if they purchase a ticket for their designated route.

Travel accident insurance.

Some travel accident insurance plans also include flight delay insurance.

Buy directly. You can spend 5-20 yuan to buy flight delay insurance on the official website of the insurance company, the airport insurance company, the sales or third-party insurance.

Purchase.

Tickets and flight delay insurance can be purchased on certain tours****.

2. How to lose money?

You can apply to the insurance company for compensation by issuing a certificate of delay from the airline and then with your policy number and personal documents.

3. Foreign flight delay insurance.

In October 2012, the Court of Justice of the European Union issued an important ruling requiring airlines to provide passengers with a certain amount of monetary compensation for flights delayed by more than three hours, and not to fool them with simple food or vouchers. If the aircraft arrives more than 3 hours later than scheduled, you can still claim compensation of up to 600 euros, even if you have already arrived at your destination.

A little longer is fine.

Legal Analysis: Whether compensation can be made depends on the reason for the delay of the aircraft. If the aircraft is delayed due to reasons not attributable to the carrier, including weather, emergencies, air traffic control, security checks, passengers, etc., the carrier or its air sales** shall handle the delay in accordance with the applicable general conditions of carriage and the conditions of use of the ticket, without compensation.

If the aircraft is delayed due to reasons attributable to the carrier, including aircraft maintenance, flight deployment, crew deployment, etc., the carrier or its air sales person shall, with the available seats available or the consent of the endorsed carrier, reschedule or endorse for the passengers, shall not charge the passengers the ticket change fee, and provide free catering services and rest places to the passengers in accordance with the carrier's regulations and the delay time.

Legal basis: Article 24 of the Provisions on the Administration of Passenger Services for Public Air Transport If a passenger involuntarily changes a ticket due to reasons attributable to the carrier, the carrier or its air salesperson shall, with the available seats available or the consent of the endorsed carrier, reschedule or endorse the passenger, and shall not charge the passenger a ticket change fee.

If a passenger involuntarily changes a ticket due to reasons not attributable to the carrier, the carrier or its air salesperson shall handle the change in accordance with the applicable General Conditions of Carriage and the conditions of use of the ticket.

Article 29 In the event of a flight departure delay or cancellation, the carrier or the ground service provider shall provide accommodation services for the passengers in accordance with the following circumstances: (1) If the flight is delayed or cancelled at the place of departure due to aircraft maintenance, flight deployment, crew and other reasons attributable to the carrier, the carrier shall provide meals or accommodation services to the passengers. (2) If the flight is delayed or cancelled at the place of departure due to weather, emergencies, air traffic control, security checks, passengers, or other reasons not attributable to the carrier, the carrier shall assist the passenger in arranging meals and accommodation at the passenger's own expense.

3) In the event of a delay or cancellation of a domestic flight at a stopover, the carrier shall provide meals or accommodation services to the stopover passengers for any reason. (4) In the event of a diversion of a domestic flight, the carrier shall provide meals or accommodation services to the diverted passengers for any reason.

The plane flight is delayed and the short loss is compensated for a long time?? How long does it take to compensate for a flight delay? If the flight is delayed by more than 3 hours, the passenger can ask Doupi Airlines for compensation.

Compensation standards for flight delays: 1. If the delay is caused by the airline itself, passengers can receive corresponding economic compensation from the airline. This guidance mainly includes the following:

First, there are two standards for flight delays caused by airlines due to their own reasons, one is a delay of more than 4 hours and less than 8 hours, and the other is a delay of more than 8 hours. 2. If the flight is delayed for 4-8 hours (including 8 hours), the airline shall also provide passengers with a discount of 300 yuan, mileage or other equivalent compensation, or 200 yuan. If the delay is more than 8 hours, the passenger will be provided with a discount of 450 yuan, mileage or other equivalent compensation, or 300 yuan.

Do you understand this explanation?

Summary. This guidance mainly includes the following: one is that the flight delay standard caused by airlines due to their own reasons is divided into two, one is a delay of more than 4 hours and less than 8 hours, and the other is a delay of more than 8 hours.

In both cases, the airline is required to financially compensate the passenger. Compensation can be cashed in cash, vouchers and mileage returns. In the event of a flight delay, in order not to cause new delays.

This guidance mainly includes the following: one is that the flight delay standard caused by airlines due to their own reasons is divided into two fierce standards, one is a delay of more than 4 hours and less than 8 hours, and the other is a delay of more than 8 hours. In both cases, the airline is required to financially compensate the passenger.

Compensation for misreputation can be cashed in cash, ticketing coupons, and mileage refunds. In the event of a flight delay, in order not to cause new delays.

What is the situation?

I think this delay is due to the weather.

It was supposed to be a plane at the 12th Bu infiltration point on the night of the 14th. It has been delayed, and now it has been arranged to live in the guest anti-radical hall, and at his own expense, he has been driving for an hour on the road to the hotel. What are we going to do?

Generally, no compensation is paid.

Who says you can't take off on a rainy day.

On rainy days, the fog is relatively heavy, and you can't take off.

You can go and complain about it.

How much is China Southern Airlines**?

How to head the ball. If you buy a ticket, you can complain or give him a bad review, you can find it.

Compensation can only be made if the flight is delayed by 4 hours, but the airline is not liable for compensation if the flight is not caused by the carrier.

Carrier Service and Compensation Specifications for Flights with Abnormal Air Transport Service Quality (for Trial Implementation).

Flights that are expected to be delayed within 1-4 hours (including 4 hours) will be provided with meals to passengers in a timely manner.

Passengers who travel within 4-8 hours (including 8 hours) after the original scheduled flight departure time will also be provided with a ticket purchase discount, mileage or other equivalent compensation worth 300 yuan, or 200 yuan.

If the trip takes place after 8 hours, the passenger will be offered a discount of 450 RMB, mileage or other equivalent compensation, or 300 RMB.

The China Aviation Association issued the "Carrier Service and Compensation Specifications for Flights with Abnormal Air Transport Service Quality (Trial)".

Notice, the specification states that the flight is delayed due to the carrier

Cancellation, refund of ticket

The cost of changes and bookings shall be borne by the airline. Delay.

For more than 4 hours, a resting place will be arranged.

4 hours also. Ticketing discounts, mileage equivalent compensation, or cash compensation are required.

The China Aviation Association issued the "Carrier Service and Compensation Specifications for Flights with Abnormal Air Transport Service Quality (Trial)".

Notice, the specification states that the flight is delayed due to the carrier

Cancellation, refund of ticket

The cost of changes and bookings shall be borne by the airline. Delay.

For more than 4 hours, a resting place will be arranged.

4 hours also. Ticketing discounts, mileage equivalent compensation, or cash compensation are required.

Generally, cash compensation will be made after 4 hours.

First of all, it needs to be clarified that airlines do not need to compensate for flight delays and cancellations caused by force majeure, which include: weather, natural disasters, air traffic control, security checks and passenger reasons. In this case, if the airline needs to arrange meals and accommodation, the cost shall be borne by the passenger.

Only if the flight is delayed or cancelled at the place of departure due to the airline's own reasons such as engineering maintenance, flight deployment, crew, etc., the airline shall provide passengers with meals, accommodation and other services, and will generally provide cash compensation for more than four hours.

If a flight is delayed or cancelled at a stopover, the airline shall be responsible for providing meals or accommodation to the stopover passengers for whatever reason.

If the flight is changed, cancelled or delayed due to the airline's own reasons, the passenger shall be explained within 20 minutes, and the passenger shall be arranged to travel as soon as possible, or arrange meals and rest free of charge. If the trip can be made on the same day, but the delay exceeds 4 hours, the compensation shall not be less than 100 yuan per passenger, or the relevant services of equivalent standard shall be provided; If the trip takes place on the next day, the compensation shall not be less than 200 yuan per passenger, or the relevant services of equivalent standard shall be provided. If the passenger is unable to board the plane on time due to overbooking of tickets by the airline and its authorized ** person, the passenger shall arrange to transfer to another flight as soon as possible.

If the passenger can transfer on the same day, the airline will provide free meals and compensate each passenger not less than 10 of the actual fare paid or provide related services of equivalent standards; If the transfer cannot be arranged on the day, free meals and rest will be provided, and compensation shall not be less than 20 of the actual fare paid or related services of equivalent standards shall be provided.

How do passengers know if it is caused by force majeure?

According to the Guiding Opinions of the Civil Aviation Administration of China on Financial Compensation for Passengers Delayed by Domestic Airlines for Their Own Reasons (for Trial Implementation), airlines are delayed due to their own reasons.

In addition to providing services in the event of flight irregularities in accordance with the relevant provisions of the Rules for Domestic Carriage of Passengers and Baggage by Civil Aviation of China, passengers shall also be compensated financially according to the actual situation of flight delays of more than 4 hours (inclusive) and no more than 8 hours and delays of more than 8 hours (inclusive).

Compensation can be cashed in the form of cash, ticket discounts and mileage returns; In the case of flight delays, in order not to cause new delays, financial compensation is generally not carried out at the airport, but can be carried out by the airline by means of registration, letters, etc.

OK.

According to the Regulations for Carrier Services and Compensation for Flights with Abnormal Air Transport Service Quality (for Trial Implementation), passengers shall be provided with meals in a timely manner for flights that are delayed within 1 hour to 4 hours (including 4 hours) due to flight delays due to the carrier's reasons. Passengers who travel within 4 hours to 8 hours (inclusive) of the departure time of the original booked flight shall also be provided with a ticket purchase discount, mileage or other equivalent compensation worth 300 RMB, or RMB 200. If the trip takes place after 8 hours, the passenger will be offered a discount of 450 yuan, mileage or other equivalent compensation, or 300 yuan.

The flight delay time caused by the passenger's refusal to board and disembark shall not be included in the accumulated delay time caused by the carrier.

In addition to the above knowledge, we can also understand the following situations of how to compensate for aircraft delays:

Airlines must provide a certain amount of monetary compensation to passengers when a flight is delayed by more than 3 hours, and cannot be fooled with simple food or vouchers. If the delay is caused by weather or air traffic control, there will generally be no compensation. If it is the airline's fault, the delay of 2 hours will not be compensated.

If the plane arrives more than 3 hours later than scheduled, even if it has already arrived at the destination, you can still claim compensation of up to 600 euros (about 4,705 yuan). For passengers, three tiers are adopted, that is, according to the length of the flight, less than or equal to 1,500 kilometers, the compensation is 250 euros; between 1,500 and 3,500 km, 400 euros; If it is more than 3,500 km, the compensation is 600 euros.

There is no explicit provision from the Civil Aviation Authority. Airlines also have their own tricks, if they can, they won't pay, and if they can pay less, they won't pay. However, according to the current practice of airline operations, a delay of 12 hours is estimated to cost $200,400.

However, depending on the situation, if it is a force majeure reason (such as weather, snow closure of the other party's airport, etc.), the airline will not pay according to the regulations. On July 1, 2004, the Civil Aviation Administration of China (CAAC) promulgated the Guiding Opinions on Economic Compensation for Flight Delays: 1. The standards for flight delays caused by airlines due to their own reasons are divided into two, one is that the delay is more than 4 hours and less than 8 hours; The other is a delay of more than 8 hours.

In both cases, the airline has to compensate the passenger financially; 2. Compensation can be cashed in cash, ticket discounts, mileage refunds, etc.; 3. In the case of flight delays, in order not to cause new delays, economic compensation is generally not carried out at the airport site, and airlines can use registration, letters, etc.; But in fact, except for Shenzhen Airlines, which has made a relatively clear regulation that it will compensate passengers for delays of more than 4 hours due to company reasons, no airline has made clear provisions on compensation for flight delays. In view of this situation, the relevant points believe that the current regulations in China in terms of compensation for aviation delays are obviously unfavorable to passengers. The reasons for flight delays are varied, some are force majeure and others are the airline's own.

But the truth is that in almost all cases, the airline gives passengers an explanation of force majeure. And for passengers, it can only be what the airline says. The so-called financial compensation can only be a dead letter Our debate focuses on whether the Civil Aviation Administration's "Guiding Opinions on Financial Compensation for Flight Delays" is reasonable, and whether airlines need to bear more financial responsibility for late passengers