I m a Lenovo lemon user, and some software can t be installed.

Hello. We apologize for the inconvenience.

If some software cannot be installed on your device, please perform the following steps:

1. Check whether the installed software is too large and the remaining free space on the device is not enough to install the software.

3. If the above two checks are still unable to be installed, it is generally caused by the software is not compatible with your device.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

If the lemon K3 cannot be installed with individual software, please troubleshoot according to the following methods:

1. Check whether the installed software is too large and the remaining free space on the device is not enough to install the software.

2. Check whether the software installation package is complete or defective, it is recommended to carry out it in a stable wifi environment, and it is recommended to go to Lenovo Le Store or other application markets** complete installation package to reinstall it;

3. If the above two checks are still unable to be installed, it is generally caused by the incompatibility of the software with the device.

If most of the software cannot be installed on the device, you can troubleshoot it as follows:

2. Go to Settings - Storage to check whether the storage space of the phone is insufficient, if it is insufficient, you need to uninstall the old app to free up space;

3. If it is not caused by insufficient storage space, it is recommended to restart the phone to try to rule out whether it is caused by a temporary system abnormality;

4. Check whether the software installation package is complete or defective, it is recommended to do it in a stable WiFi environment, and it is recommended to go to Lenovo Store or other application markets** to reinstall the complete installation package;

5. If the above suggestions are invalid, it is recommended to back up the data and restore the factory settings.

If it still can't be solved after restoring the factory settings, you need to go to the Lenovo maintenance site for testing and maintenance, which is not ruled out to be caused by the abnormality of the underlying system, and can generally be restored by flashing.

Try to restore the factory, but don't go to the store to flash the machine!

Hello. If you need to update the original system, you need to flash the device back to the original factory, please understand.

There is a certain risk in flashing the machine by yourself, and the failure to flash the machine may affect the normal warranty of the device. Therefore, we do not recommend flashing the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in processing.

You can visit the official website for inquiries:

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

If some software cannot be installed on your phone, please perform the following steps:

1. Check whether the installed software is too large and the remaining free space on the device is not enough to install the software, you can go to System Settings - Storage to check the remaining storage space;

2. Check whether the software installation package is complete or defective, it is recommended to carry out it in a stable wifi environment, and it is recommended to go to Lenovo Le Store or other application markets** complete installation package to reinstall it;

3. If the above two checks are still unable to be installed, it is generally caused by the software is not compatible with the mobile phone.

If the lemon K3 cannot be installed with individual software, please troubleshoot according to the following methods:

1. Confirm whether the network is unstable or the connection is abnormal;

2. It is recommended to change the app store**, such as the app, the Blade Market, etc., if the other stores can be normal**, it is not excluded that the current store server is abnormal or the software is abnormal, you can uninstall and reinstall it;

3. Check whether the internal or external memory card of the mobile phone is caused by insufficient empty luggage grinding, which leak is recommended to go to the system to set up the disadvantage - storage to check, if the space is insufficient, you need to delete the useless data in the corresponding memory card to free up space;

4. Back up the fuselage data to avoid data loss and restore factory settings;

If the above operations still cannot be solved, contact the local maintenance station for processing.

It is recommended to confirm whether the device is currently turned on, and make a simple judgment by dialing ** or adjusting the volume button from other mobile phones

a.Power on status:

1.If it appears after upgrading the Desktop software, please uninstall and reinstall the desktop software, or you may consider backing up the body data to try to restore factory settings;

2.If it cannot be improved after the above operations, it is recommended to send it to the repair site in time, which may be caused by abnormal display screen or wiring.

b.Shutdown status:

1.Caused by poor battery contact or abnormal positive matching: it is recommended to reinsert and remove the battery for a restart attempt, if there are other batteries, it is recommended to replace and compare;

2.It is recommended to use the standard charger to charge the three halls for about ten minutes, and then press and hold the power source button again to try;

Usually**upgrade the system,**upgrade package,**After completion,Click to restart the upgrade immediately,The phone will automatically restart to enter the upgrade interface,At this time, the phone will be automatically upgraded,Restart later,Complete the work of the upgrade,The process is not to manually operate the phone to upgrade,It is not necessary to do other redundant operations in the English interface。

3. If the system settings of the device can switch --- default storage location in the storage, switch it to the built-in memory card and then upgrade the operation, at the same time, go to Settings - Storage to check whether the storage space of the mobile phone is insufficient, if it is insufficient, you need to uninstall the old app to free up space;

4. Upgrade again after backing up the data for factory reset operation (ps: remember to back up the data before the operation, so as to avoid high losses in personal data), exclude whether it is caused by system abnormality, if it still cannot be improved, go to the Xian core Lenovo maintenance site for detection, and it can be solved by flashing the upgrade;

5. Recall whether the device has been rooted or modified to the system file operation, if similar operations have been carried out, it may affect the upgrade function, and it can be solved by flashing the upgrade to the maintenance station.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Hello. Due to the brief description of your problem and our remote base, we cannot know your actual aircraft type and the abnormal situation encountered, please understand!

If you have other wireless networks nearby, please try to compare:

a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, please try as follows:

1. Password correctness: In most cases, it is caused by the failure of password verification, it is recommended that you try to confirm whether it is caused by the wrong wireless password input, you can verify it by modifying the encryption method or canceling the encryption;

2. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to the wireless network signal is strong to try;

3. Abnormal wireless network parameters: In order to avoid abnormal wireless network parameters such as DNS, it is recommended that you try to set the wireless network to static IP allocation.

4. If the above suggestions are still not difficult to improve the situation, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment.

b. If other networks cannot be connected normally, it may be caused by abnormal system or hardware functions

1. Please back up the fuselage data and try to restore factory settings;

2. If it still cannot be improved after recovery, please take the time to go to the local maintenance site to test and process the system and hardware.

If the conditions are limited and it is not possible to try to compare with other wireless networks, it is recommended that you conduct a simple investigation based on the above suggestions, and if it cannot be improved, please send it to the repair site in time.

1. Please check whether the data switch service is enabled, and the menu path of your model is as follows: "System Settings - Wireless and Network - Data Connection";

2. Please check whether the arrears have been made, if the balance is insufficient, please make up the arrears to the operator and try;

3. It is recommended that you replace other mobile phones or compare the use of other users of the same operator in the vicinity, it is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to change the network environment;

4. If you have the conditions to change other SIM cards, it is recommended that you change the SIM card for comparison and use, if the individual SIM card cannot be connected to the network normally, it is not excluded that it is a compatibility problem, it is recommended to contact the operator for specific testing and processing;

5. It is recommended to make a switch attempt on the access point, and switch the option to a different access point to restart the attempt;

6. It may be that the parameter setting of the network access point is abnormal, and the menu path is as follows: "System Settings-Wireless and Network-Data Connection", click the corresponding access point to enter the parameter setting, and the specific parameters are recommended to check with the operator's customer service;

7. Please verify whether the device has traffic monitoring settings, such as built-in software settings such as Le's security;

8. If the above operations cannot be improved, and the network can be connected normally before, it is recommended to back up the fuselage data and try to restore factory settings;

If the problem cannot be effectively solved after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Repair site information can be found at: