I am a Gold Card user, what are the services of my Broadband Premium Service Package?

Updated on technology 2024-03-14
8 answers
  1. Anonymous users2024-02-06

    The main services include: 1. Priority repair, the Ministry of Industry and Information Technology stipulates that the city will repair it within 24 hours, and we will strive to repair broadband failures within 4 hours; 2. The city has a resource area with 48-hour fast broadband installation; 3. In the event of a failure at night (before 8 p.m.), door-to-door repair services will be provided as required; 4. 10,000 housekeeper remote service 6 times a year; 5. Free relocation once in one year; 6. Equipped with VIP exclusive account manager, who can provide door-to-door service; 7. You can also enjoy the VIP lounge service of the airport and railway station (9 times of diamond card; Gold card 6 times) and so on. The specific content can be viewed in the online business hall of Guizhou Telecom.

  2. Anonymous users2024-02-05

    Hello, the main services of Telecom Gold Card users include:

    1. Priority is given to repairing obstacles, the Ministry of Industry and Information Technology stipulates that the city will be repaired within 24 hours, and we will strive to repair broadband faults within 4 hours;

    2. The city has a resource area with 48-hour fast broadband installation;

    3. In the event of a failure at night (before 8 p.m.), door-to-door repair services will be provided as required;

    5. Free relocation once in one year;

    6. Equipped with VIP exclusive account manager, who can provide door-to-door service;

    7. You can also enjoy the VIP lounge service of the airport and railway station (9 times of diamond card; Gold card 6 times) and so on.

  3. Anonymous users2024-02-04

    The main services include: 4 hours of priority repair, 48 hours of rapid installation, and on-demand on-site service in case of failure at night; 10,000 butlers remote ** service 6 times a year; Equipped with VIP exclusive account manager, which can provide door-to-door service, and can also enjoy the VIP lounge service of the airport and railway station (diamond card 9 times; Gold card 6 times) and so on. The specific content can be viewed in the online business hall of Anhui Telecom. To learn more about service discounts, click on the "Official Network Potato Rock Site" customer service 218 below to answer for you.

  4. Anonymous users2024-02-03

    The main services include: 4 hours of rapid obstacle repair, 48 hours of rapid installation; 10,000 housekeepers remote** service twice a year; Equipped with VIP exclusive account manager, Jueshu Rock, etc. The specific content can be viewed in the online business hall of China Telecom. To learn more about excellent service and royal benefits, click on the "****" customer service 218 below to answer for you.

  5. Anonymous users2024-02-02

    Membership Services: Diamond Card, Gold Card, Business Hall (or Counter) and Priority Service: 10000 Priority Access Service: Emergency Card Replacement Service: Emergency Standby Service Deposit-free international roaming or international long-distance Airport VIP Lounge Convenient Service Free Relocation (Broadband Only, Fixed**) Free Secondary Installation (Broadband Only, Fixed**) Free Replacement of UIM Card Free Upgrade of UIM Card Delayed Shutdown Service Credit Enhancement Service SMS Family Greetings Merchant Alliance Discount Service Points** Commodity Redemption Themed Membership Activities Computer Manager Medical Outpatient Appointment Thank you for your interest in telecom products and wish you a happy life. If the above information does not solve your problem, you can also log in to Guangdong Telecom mobile phone**(

  6. Anonymous users2024-02-01

    The "Privilege" service is a service launched by China Telecom exclusively for users who have applied for a 4G set of wild potato meals and the corresponding contract plan at the same time, which is divided into four levels of service benefits: "Privilege 3", "Privilege 2", "Privilege 1" and "Privilege". The "Privilege" service includes 5 exclusive rights and interests: online access points, emergency credit promotion, deposit-free international roaming business, skip-the-line at the Zhiqing business hall, and VIP service manager. Depending on the "Premium" service level, the number of benefits and content enjoyed by users are different.

    Broadband service can be self-service troubleshooting, simple and easy to operate, in addition to work order inquiry, ITV repair, broadband application and password service, convenient and fast, more functions please pay attention to China Telecom Guizhou customer service. Customer service 39 answers for you.

  7. Anonymous users2024-01-31

    The levels are divided as follows: 1. Enjoy 3 levels of service: Users who handle ** monthly basic consumption of more than 599 yuan 4g** and the corresponding contract plan (including 599 yuan**) will be given exclusive 3 levels of service, so that the ruler trembles and is directly rated as a diamond card member.

    2. Exclusive level 2 service: Users who handle the ** monthly basic consumption of 399 yuan - 599 yuan 4g** and the corresponding contract plan (including 399 yuan**) will be given exclusive level 2 services and directly rated as gold card members. 3. Exclusive level 1 service:

    Users who handle ** monthly basic consumption of 169 yuan - 399 yuan 4g** and the corresponding contract plan (including 169 yuan**) will be given exclusive level 1 service and directly rated as a silver card member. 4. Privilege level service: Users who handle the basic monthly consumption of 4G below 169 yuan and the corresponding contract plan will receive premium level services for ordinary customers.

    Broadband service can be self-service troubleshooting, simple and easy to operate, in addition to work order inquiry, ITV repair, broadband application and password service, convenient and fast, more functions please pay attention to China Telecom Guizhou customer service. Customer service 39 answers for you.

  8. Anonymous users2024-01-30

    1. Provide differentiated and exclusive services for mid-to-high-end urban broadband customers, reflecting the value of services. (1) For city silver card customers, newly installed 159 yuan integrated ** and 190 yuan single wide and unrated customers, provide one-star exclusive services, differentiated services as follows: provide priority repair services with a time limit of 4 hours, overtime account managers take the initiative to contact and can implement overtime compensation as appropriate (do not publicize active compensation and standards), provide 10,000 housekeepers for 2 times of manual remote service, and equipped with exclusive account manager ** remote service, etc.

    2) For the new and old 199 yuan or more integration ** and not rated as diamond gold customers two-star exclusive service, on the basis of the one-star service, increase the night fault of the on-demand door-to-door service (the night due to external lines and other reasons can not be repaired can provide unconditional wireless replacement, the next day after the repair**), to provide a free relocation service within one year. (3) Provide three-star exclusive service for diamond gold customers and all kinds of key people, on the basis of two-star service, equipped with exclusive account manager door-to-door service, provide customer club activity opportunities, provide ** railway station VIP lounge service, and provide 10,000 housekeepers manual remote service 6 times a year. (4) The one-star, two-star and three-star premium service content is packaged into a form of product package, which is priced at 30 yuan, 50 yuan and 80 yuan per month respectively, and is free of charge for the corresponding customers, and the service period is one year.

    For the time being, all kinds of premium service product packages are not sold separately to other customers. Second, the implementation of industry-leading gold medal services for ordinary customers, providing 8-hour obstacle repair and 48-hour installation rapid service, providing standardized door-to-door service, providing 24-hour expert service and rich self-service, etc., focusing on the differentiated advantages compared with competitors.

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