-
According to your description, if the problem occurs in the third-party software of your own, please uninstall it and try again, it may be a software compatibility problem; If the built-in software of the phone crashes, please back up your data and restore the factory settings.
If the problem persists, it may be a system problem, you can upgrade the version first, open the phone settings - About device - System update - Update attempt.
If you still can't solve the problem, please send your phone to the nearest Samsung service center for testing and repair.
-
Flashing package problem, reflash other ROMs to recover, preparation:
1. Ensure that the mobile phone has sufficient power (more than 70%);
2. Back up personal data (contacts, text messages, apps, etc.) in your phone;
Method steps: 1. First, copy the firmware package to the root directory of the mobile phone memory card.
2. In the shutdown state, press and hold the power button and the volume down button at the same time, after about ten seconds, yellow letters on a black background will appear on the screen, which means that the phone has entered recovery mode.
3. Use the volume up and down buttons to move the cursor to the "Manually select installation package" position, and click the power button to confirm. Next, use the volume up and down buttons to select the installation package, and click the power button to confirm.
4. Just wait for it to be done by yourself, the phone will always keep the screen lit during the flashing process, and in addition to the yellow text that keeps scrolling, there is a blue progress bar displayed below the green robot. The words "Installation Completed" will be displayed at the bottom of the final screen, the flashing is completed, 5. Select Reboot the system immediately according to the prompts, and it is complete.
-
The possible reasons for the software crash of Samsung mobile phone are as follows:
1.Too much cache garbage. Go to "Settings, Applications, All" to find the problematic app and clear the data or cache.
2.Too many programs are running. Too many background programs on your phone will cause you to run out of memory, which can cause apps to crash. If the software crashes when the beam is scattered, you can clean up the memory before trying again.
4.App version issues. If the version is too low, the application software is incompatible and causes a crash, please update the application.
5.Network issues. Some programs determine whether the phone currently has a network and may turn it off by itself if there is no network.
6.Missing packets. Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7.The system version is too low. Some software has certain requirements for version reversal, if the system version is too low, the software cannot be supported, so it will crash.
Dear Samsung users: According to your description, if the phone cannot install the software game, it is recommended: 1
Hello, Samsung's official website does not provide flashing software. Due to the risks associated with flashing, such as mobile phone problems caused by self-flashing, it may also affect the repair, so we do not recommend that you flash your phone by yourself. If the phone cannot be used normally due to system failure or the phone has problems after flashing the phone by itself, it is recommended that you send the device to the Samsung after-sales service center for an engineer to help check and deal with it.
Hello, due to the risks of flashing, such as mobile phone problems caused by self-flashing, it may also affect the repair, so it is not recommended that you flash the phone by yourself. If there is a problem with the phone due to flashing the phone by itself, it is recommended that you send the machine to the Samsung after-sales service center for an engineer to help check and deal with it.
Phone screen lock screen password forgot can't unlock the screen, it is recommended that you try it as follows:1If you set the pattern signature fingerprint unlocking method, you can use the PIN code set when drawing the pattern signature or entering the fingerprint to unlock the unlock. >>>More
If the Samsung S8 phone opens the software and there is a flashback, forced shutdown, etc., it is recommended to try the operation: >>>More