Hello, what should I do if I forget the admin password of Hikvision DVR?

Hikvision password recovery steps:

1. Connect the DVR with a network cable and a computer.

2. Go to Hikvision.

3. Search for your own DVR through the software, find the serial number of the hard disk, and record it with a pen.

4. Call Haikang Branch** or send an email to, and wait for the other party to reply with a "default password for restoring the device".

5. Fill in the obtained "Restore Device Default Password" into the lower right of the software, click OK, and the password can be restored to factory 12345.

Under all DVRs (requires the computer with SADP software installed to access the background address of the DVR).

3. After selecting the corresponding video recorder, click the "Export" button at the top, and then send the exported file to the 400@hikvisionWait about 1 hour to get a reply and get a security code.

4. Click on the lower right corner of SADP to forget the password, and enter the obtained security code, enter please pay attention to the case, and after confirmation, you can recover the management password of Hikvision DVR as the initial password 12345

Forgot password Login interface Click on the lower left corner of the password 1), mobile phone** Hikvision distribution app Register and log in Open the app After-sales service Password reset Scan or enter the *** or 18-28 digit serial number that appears on the video recorder forgot password interface to get an 8-digit security code. Enter the security code into the Forgot Password screen of the camera to reset the password. 2) Pay attention to Hikvision's customer service *** Intimate service Password reset Device local recovery Next: Scan or enter the 18-28 digit serial number to get the 8-digit security code Enter the security code to change the password.

On the official website of Hikvision**Device Network Search Tool "SADP", Service Support--**--Tool Software--IP Camera Configuration Management Software,**After selecting the required type of device for search tool installation.

Make sure that the computer and the device you need to reset the password are on the same LAN, and note that the IP address of the computer and the device must be in the same network segment.

Hikvision has now launched the function of resetting the password on WeChat***, pay attention to WeChat*** "Hikvision Customer Service", click "Intimate Service", "Password Reset", and select "SADP Scan Recovery". Scan the *** on the SADP search software, and when a serial number combining numbers and letters appears, enter the number into the box of "Step 2", "Enter Manually", and reset the password.

If you still can't reset the password according to the above steps or prompt "This model does not allow self-service recovery, please contact the branch for processing" and other abnormal information, please review the precautions in "Please select a password recovery method" to see if the camera belongs to the scope of contacting the branch for processing. You can directly call Hikvision's technical support**Consulting branch**, or you can check Hikvision's after-sales service station** online.

Select "Export File" on the SADP search software, send this file to the after-sales service of the branch, and then enter the key information provided by the party into the box of "Step 2" and "Manual Entry" to reset the password. Note: This operation prompts that the password recovery failed, please power off the camera, then search again, export the file, obtain the key information, and repeat the above operations.

Finally, reset the DVR password.

If it cannot be recovered:

1. Restart the device and try again.

2. If the serial number is entered manually, check whether the serial number is entered correctly;

3. Check whether the serial number or security code is entered correctly, and be case-sensitive;

4. Contact technical support.

If you have forgotten the admin password of your Hikvision monitoring device, you can try the following methods to get back the password:1Use the default password:

If you haven't changed your password, you can try to use the default password of your Hikvision monitoring device. The default password of different models of devices may be different, which can be found in the device manual or on the official **. 2.

Reset your password: If you can't use the default password, you can try restoring your device to factory settings and resetting your password. Usually, the way Hikvision monitoring equipment is reset is to bend the stool through the "reset" button on the back or bottom of the device.

After pressing the "Reset" button, the device will be reset to factory settings, and you can log in to the device with the default password or a custom password. It's important to note that resetting the device will delete all configuration information and video files, so you'll need to back up important data before proceeding. In addition, the operation and management of Hikvision's monitoring equipment involves privacy and security issues, and it is recommended to be cautious during operation to avoid unexpected situations.

1. First of all, use the video management software to log in to the system of the video recorder.

2. Enter the management interface of the video recorder, click the system configuration of the video recorder and press the 1653 button.

3. In the configuration interface of the recorder, select the remote access management of the recorder to manage the configuration of the recorder.

4. Then open the interface of remote configuration of video recording.

5. Click the user management of the recorder to see how many users the recorder has.

6. If the password of an ordinary user is forgotten, it can be changed through the administrator account.

7. Find the user who forgot the password, click the change button to enter the password change interface, and change the password according to the system requirements.

8. If you forget all the passwords, you can also use the initial password to log in to the recorder through the system reset.

Summary. 1. First of all, you need a software called sadptool, which can be found on the official website of Hikvision, and can be found in the [Service Support] - Tool Software on the official website of Hikvision;

3. After finding the device you want to reset the password, select the selection box in front; Then click on Forgot Password in the bottom right corner;

4. Click Export File and set the export path; Then send the exported documents to Hikvision's technical support;

5. Wait for the other party to send a file back to the mailbox; At this point, just click Forgot Password in the bottom right corner, then select Import File, and set a new password.

6. If the above steps are more complicated, you can also call Haikang's customer service at 400-700-5998, which has a special customer service to solve password problems, and can guide you to solve the problem step by step;

What should I do if I forget the password of Hikvision video recorder administrator.

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1. First of all, you need a software called sadptool, which can be found on the official website of Hikvision, and can be found in the [Service Support] - Tool Software on the official website of Hikvision; 2. After installation, you can see that there is an additional [Device Network Search] on the desktop, click in; The software has searched all Hikvision devices, and at this time, you need to find the device you want to reset the password of. 3. After finding the device you want to reset the password, select the selection box in front; Then click on Forgot Password in the bottom right corner; 4. Click Export File and set the export path; Then send the documents buried by the suspect to Hikvision's technical support; 5. Wait for the other party to send a file back to the mailbox; At this time, just click Forgot Password in the lower right corner, then select Import File, and set a new password. 6. If the above steps are more complicated, you can also call Haikang's customer service at 400-700-5998, which has a special customer service to solve password problems, and can guide you to solve the problem step by step;

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The solution to the DVR forgot password is as follows:Tool: DVR.

1. First of all, open the video recorder software, and log in to the system of the video recorder, as shown in the following figure:

2. Then click the "Configure" option, as shown in the following grinding diagram:

3. Then click on the "Remote Configuration" option, as shown below

4. You can see the option of "Device Information" on the page, open it, as shown in the following figure:

5. Click on the "User Management" option in the lower left corner, as shown below

6. Then click on the "Admin" menu.

7. Finally, enter the password you want to modify.