If the train is delayed, can a passenger claim compensation?

Updated on society 2024-03-04
28 answers
  1. Anonymous users2024-02-06

    If the train is delayed, the passenger can claim compensation, because the train is not usually delayed, and the compensation should be to send you a buffet so that you don't have to wait too long.

  2. Anonymous users2024-02-05

    Yes, if some passengers are delayed, they can have the right to claim compensation.

  3. Anonymous users2024-02-04

    Passengers who are delayed on the train can claim compensation as this is a basic right of the customer.

  4. Anonymous users2024-02-03

    Well, I think it should be compensation, because in some respects what people have designated needs to be observed.

  5. Anonymous users2024-02-02

    The train is delayed, I don't think the passengers should be, because everyone has the impact of his force majeure, so the train can't be blamed for this.

  6. Anonymous users2024-02-01

    There's compensation... If it's a minute late! You can get your money back with no questions asked, no fees.

  7. Anonymous users2024-01-31

    I think it's understandable that the train is late and the passengers are asking for compensation, but I personally don't think I would do that, and I'll be patient.

  8. Anonymous users2024-01-30

    If the train is delayed, compensation should be claimed, because if the customer is late, the train ticket is useless and the money is spent in vain.

  9. Anonymous users2024-01-29

    Compensation should be made, the train will not wait for you if you are late for a while, and a hand fee will be charged for the refund.

  10. Anonymous users2024-01-28

    It's impossible to do now, but I think it should.

  11. Anonymous users2024-01-27

    I think you can ask for compensation if it's late, but it's his business whether the railway will give it or not, except for natural disasters, the train basically won't have an error of more than 1 hour (at least the train I'm currently on) Natural disasters will be properly solved by the railway itself.

  12. Anonymous users2024-01-26

    You can apply in your dreams, but don't think about it in reality! The train can be delayed for several hours or even more than ten hours, and you can't be half a minute late.

  13. Anonymous users2024-01-25

    How to say it, this year, I took a plane, planned to take off at 6 o'clock in the afternoon, and finally flew at 0 o'clock, and the airport took me to the hotel to rest for a few hours, and gave 200 compensation; Last year, I took the train, the train at 9 o'clock in the evening, and I didn't come until 7 o'clock the next morning, and there was nothing, and I didn't sleep all night with my eyes open, and the taste was too miserable. If the train is delayed, you can only blame yourself for bad luck, so I will choose a little more planes in the future.

  14. Anonymous users2024-01-24

    If it's the railway's fault, it shouldn't, if it's a natural disaster. But who will be sure? The traveler was unaware.

  15. Anonymous users2024-01-23

    You can claim a time limit, for example, 5 minutes or 15 minutes, beyond which time you can claim compensation.

  16. Anonymous users2024-01-22

    If it could have claimed compensation, the Railways Commission would have died in 2008.

  17. Anonymous users2024-01-21

    Yesterday, because I wanted to guide the car, I bought two train tickets, and I took out the car after taking it, and there was a half-hour gap between the two train tickets, but I didn't expect the first train to be delayed by an hour......

  18. Anonymous users2024-01-20

    Now there are basically no delayed trains, except for irresistible natural disasters and sudden dangers.

  19. Anonymous users2024-01-19

    Can you get a refund and drive or walk to your destination?

  20. Anonymous users2024-01-18

    Why do you want compensation for everything?

  21. Anonymous users2024-01-17

    It's normal for the fire to be late on the night.

  22. Anonymous users2024-01-16

    I don't know, I haven't paid attention to this kind of problem, the plane is okay, you can figure it out by yourself.

  23. Anonymous users2024-01-15

    Legal analysis: At present, there is no provision for compensation for train delays in China, and compensation will generally not be made. However, if it is caused by force majeure factors such as natural disasters, it will not be liable for compensation.

    According to the relevant provisions: If the civil obligation cannot be performed due to force majeure, the civil liability shall not be borne. Where the law provides otherwise, follow those provisions.

    Force majeure is an objective circumstance that cannot be foreseen, avoided and overcome.

    Legal basis: Article 100 of the Civil Code of the People's Republic of China Article 80 Those who are unable to perform their civil obligations due to force majeure shall not bear civil liability. Where the law provides otherwise, follow those provisions.

    Force majeure is an objective circumstance that cannot be foreseen, avoided or overcome.

  24. Anonymous users2024-01-14

    It stands to reason that the civil relationship between the passenger and the railway department is an equal one, and the passenger spends money to buy a train ticket, which is equivalent to entering into a contract of carriage with the railway department, and the railway department should bear the corresponding liability for compensation if the railway department breaches the contract and fails to deliver the passenger to the destination on time due to its own reasons. In some European countries, compensation schemes for train delays have long been introduced. The UK's National Railway Transport Regulations stipulate that when a passenger is more than one hour late by train, the railway company must compensate the passenger with a minimum compensation of 20 per cent of the ticket.

    According to the train delay compensation standards submitted by the railway companies, more than half of the British rail companies will refund 50 of the fare for passengers whose trains are delayed for more than 30 minutes. According to **, in Spain, if the train is delayed by more than 5 minutes due to the railway company's own reasons, the full price of the ticket will be refunded to the passenger unconditionally. It was also reported that the Swedish State Railways had announced since 15 January 2004 that it would pay financial compensation to passengers who took the delayed train.

    If the train is determined to be delayed, all passengers will receive a voucher equal to the fare of the journey as compensation. Train journeys scheduled for less than 1 hour are actually overrun by more than 20 minutes, train journeys scheduled for 1 to 2 hours are actually overtime by more than 40 minutes, and train journeys scheduled for more than 2 hours are actually overtimed by more than 1 hour, all of which are considered to be delayed.

    Legal basisThe "Railway Law" was drafted by the railway department, and the "Railway Passenger Transport Regulations" were formulated directly by the Ministry of Railways.

  25. Anonymous users2024-01-13

    The compensation standard for train delays is determined based on the ticket**.

    If the passenger is delayed by more than 1 hour but less than 2 hours, he or she may request a refund of 10% of the fare. If the passenger is delayed by more than 2 hours but less than 4 hours, the passenger can request a refund of 20% of the fare; For delays of more than 4 hours, passengers can request a refund of 50% of the fare; For delays of more than 8 hours, passengers can choose to get a full refund or change to another train without a change fee.

    It should be noted that the above compensation standards are only applicable to delays caused by railway companies, not delays caused by force majeure factors such as weather and natural disasters. In addition, if the passenger has used the ticket but does not arrive at the destination, he or she can also get a refund according to the above criteria.

    Precautions for traveling by train

    1. Tickets: Tickets should be purchased in advance, and the time, number, seat and other information of the tickets should be checked, so as not to miss the train or accompany Shenye to the wrong train.

    2. Luggage: You should bring suitable luggage and avoid carrying too much or too large luggage, so as not to affect the itinerary of other passengers.

    4. Security check: You should comply with the safety inspection regulations of the station, put your luggage in the designated area, and avoid carrying flammable, explosive and dangerous goods into the station.

    5. Keep valuables: You should keep your valuables in your carry-on items to avoid loss or theft.

  26. Anonymous users2024-01-12

    According to Article 49 of the Regulations on Railway Passenger Transport, when a passenger refunds a ticket due to the carrier's responsibility, it shall be handled in accordance with the following provisions and no refund fee shall be charged:

    1.At the departure station, the full fare will be refunded.

    2.At intermediate stops, refund the unused portion of the fare.

    3.At the arrival station, the full fare will be refunded.

    However, because of the delay caused by the railway, the railway company will generally not compensate the passengers, and will only give the passengers free rebooking and refund services.

  27. Anonymous users2024-01-11

    2.Consult station staff: After a train delay, consult station staff for specific compensation policies and application procedures.

    5.Wait for the result: The station will review the application and respond within a certain period of time.

    If the application is approved, the station will compensate you.

    Consult the station staff: After the train is delayed, consult the station staff for the specific compensation policy and application process. 3.

    Wait for the result: The station will review the application and respond within a certain period of time. If the application is approved, the station will compensate you.

    Legal basis: Article 819 of the Civil Code of the People's Republic of China provides that the carrier shall strictly perform the obligation of safe transportation and promptly inform the passenger of the matters that should be paid attention to in safe transportation. Passengers shall actively assist and cooperate with the carrier in making reasonable arrangements for safe transportation.

    Article 820 The carrier shall transport passengers according to the time, flight number and seat number recorded on the valid ticket. If the carrier delays transportation or has other circumstances of abnormal transportation, it shall promptly inform and remind the passengers, take necessary accommodation measures, and arrange for other flights or refund the tickets according to the passenger's requirements; The carrier shall be liable for compensation for any loss caused to the passenger, unless it is known but not attributable to the carrier. 2. How to compensate in the event of a train accident 1. If the victim purchases insurance, the insurance company shall compensate within the scope of insurance; 2. If the insurance is not purchased or the insurance is insufficient to cover the compensation costs, the operating company of the train collapse shall be liable for the losses of the victims.

  28. Anonymous users2024-01-10

    Compensation can be claimed for train delays. Compensation standard for train delays:

    1. If the train is delayed or cancelled at the place of departure due to weather, emergencies and other reasons not attributable to the carrier, it is a reasonable delay, and the actual economic loss caused to passengers, baggage or cargo is not liable as long as it takes all necessary measures to remedy it;

    2. Compensation shall be made for the delay of the train caused by non-force majeure reasons.

    What are the solutions to train delays?

    1. After the train is delayed, you can choose to change the book, which does not require money, and you can change to other trains on the same day;

    2. If you want to refund the ticket, the refund was originally to collect money, but the delay is a special circumstance, and the refund is full, and you can buy a new ticket after the refund.

    3. If you choose to continue waiting for the train, the time of the train delay is uncertain.

    Legal basisArticle 11 of the Railway Law of the People's Republic of China.

    A railway transport contract is an agreement that specifies the rights and obligations between a railway transport enterprise, passengers and shippers.

    Passenger tickets, baggage tickets, parcel tickets and cargo waybills are part of the contract or contract.

    Article 12. Railway transport enterprises shall ensure that passengers take the train according to the date and train number indicated on the ticket, and arrive at the destination station. If the passenger is unable to take the train according to the date and train number indicated on the ticket due to the responsibility of the railway transport enterprise, the railway transport enterprise shall refund the full fare price or arrange for the passenger to be transferred to another train with the same destination station in the Mingburi section according to the passenger's request.

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