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Hello! Thank you for your support of vivo phones! If your phone has a backup of SMS in use, the backed up SMS can be restored, and the unbacked up SMS cannot be restored after deletion.
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1. If the mobile phone call records and text messages have not been backed up, they are generally not recoverable after accidentally deleting or restoring to the factory. If you are a Unicom user, you need to query the call details, you can log in to the China Unicom APP through the service password and verification code to query, at present, you can only check the past six months, you can log in to the China Unicom APP, click "Service" "Query" "Basic Business Query" "Call Details" on the home page, you can query the call details within 6 months, including call time, duration, etc.
2. Because the content of the SMS involves personal privacy, China Unicom has no right to query. If you need to query the details of SMS and MMS messages, you can log in to the China Unicom APP, click "Service" "Query" "Phone Bill Business Query" and "SMS and MMS Details" on the home page to query the details of SMS and MMS messages within 6 months (SMS and MMS details only provide records for the past six months).
The above path is subject to the actual information displayed on the query page.
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Landlord, you can take a look - Shanghai Tiandun Data Recovery Center has a try, and it is recommended that important files are better to back up!
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The recovery method of accidentally deleted text messages in vivo phone is as follows:
1. Recover from ** station. If you accidentally delete the text messages of your mobile phone, don't be nervous, you can enter the [Cloud Service] of your mobile phone and click the [Menu] with the "Advertising Concession button" in the upper left corner, click [**Station] - [SMS], you can see that the deleted text messages will be temporarily stored here, find the text messages you deleted by mistake and tick them, and click [Restore].
2. Restore from backup. If you still can't find the text message that was deleted by mistake, there is also a training bureau method to retrieve it. It is also the function of using the [cloud service], vivo mobile phone will automatically back up data such as text messages, friends and contacts, and notes to the cloud service, and the [automatic backup] function of text messages will generally be turned on.
Steps: After entering the cloud service, click [SMS] - [Backed up data] - [Restore].
3. We must regularly back up our data, not only text messages, but also mobile phones, files, etc., so that we can retrieve the original data in case the phone is broken or deleted by mistake.
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If you want to delete text messages, you can try the following methods to retrieve them:
1. The information version is above and supports the SMS ** station function, and the deleted information will be retained in the ** station for 30 days after opening. If you have opened the SMS ** station, you can enter the message - the "dot" in the upper right corner - recently deleted, check whether there are related text messages, and if so, you can directly restore them.
Note: The information version can be entered into the setting of the front of the lease - application and permissions More settings - application management - information view, if not enabled, you can enter the information - the upper right corner of the "dot" - recently deleted - on.
2. If you have used the cloud service to back up SMS messages before, you can enter the cloud service to restore the backup; If you have used third-party software to back up, you can also use that software to restore the backup.
Note: The cleaned information cannot be retrieved if it is not backed up, so it is recommended to back up important data frequently in your daily use of your mobile phone to avoid the trouble caused by the loss of several trillion documents.
How to back up text messages: Go to cloud service - device cloud backup - backup data type - check the text message and return to the previous step - back up immediately, you can back up; Go to Backup Management & Data Recovery - Click "Restore" after the text messages to restore the backed up text messages.
For more doubts, you can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--slide bottom--**customer service infusion bend into "manual customer service" to enter the consultation and understanding.
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Here's how to backup and restore text messages:
1. Enter the mobile cloud service - device cloud backup - backup data type - check the SMS and return to the previous step - backup immediately, you can back up, enter backup management and data recovery - click "Restore" after the SMS to restore the backed up text messages;
2. Connect your phone to the computer, enter vivo mobile assistant - log in to your cloud service account - my phone - data backup - you can back up and restore text messages.
If you use a third-party software to back up, you can restore it with the corresponding software, and you can't restore it if you don't back up your text messages.
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Deleted text messages are very difficult to recover if there is no network backup. This is different from local data, which can be restored after deletion. SMS is another way to store them, so it is recommended to consult a professional store.
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Do you have a backup of the deleted text messages, if you do not back up the deleted text messages, the deleted text messages cannot be recovered.
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I believe that everyone's mobile phone will receive a lot of text messages every day, when we clean up a lot of text messages, it is inevitable that we will delete the important text messages that we originally wanted to keep because of carelessness, which is a bit troublesome. Today, let's take a look at how to recover deleted text messages from vivo phone
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Turn on the cloud service on your phone.
Then click on the three dots in the upper left corner of the cloud service interface.
Select ** station and click in.
Select SMS to go in.
Select the text messages you want to restore and click Restore Now
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1. The information version is above and supports the SMS station function, and the deleted information will be retained for 30 days in the **station station.
If there is a text message ** station, you can enter the message - the upper right corner of the dot - recently deleted ** station to see if there is a talk round off text messages, if there is a direct recovery.
Note: The information version can be entered Settings--Application and Permissions More Settings--Application Management--Information View, if it is not turned on, you can enter Info--Upper right corner dot--Recently Deleted--On.
2. If you have used the cloud service to back up SMS messages before, you can enter the cloud service to restore the backup. If you have used third-party software to back up, you can also use that software to restore the backup.
Note: The cleaned information cannot be retrieved without backup, so it is recommended to back up important data frequently to avoid data loss. Side by side.
How to back up text messages: Go to cloud service - device cloud backup - backup data type - check the text message and return to the previous step - back up immediately, you can back up; Go to Backup Management & Data Recovery - Click "Restore" after the text messages to restore the backed up text messages.
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