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If the Samsung S5 phone has a software crash after upgrading, it is recommended that you:
1.Try upgrading the software to the latest version.
3.Back up your data (contacts, text messages, **, etc.), factory reset attempt.
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.
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Causes of flashbacks and how to deal with them.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
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Samsung mobile phone, installed with an external memory card, after updating the system directly, some models will appear 'system unresponsive', and prompt some random software is unresponsive or error, such as: Samsung milk**. Workaround:
Program software - find mykonx software - uninstall (this random software can be uninstalled directly). After restarting the phone, the general problem can be solved. It is recommended that people who only use mobile phones and do not play with the mobile phone have no problem with the mobile phone system and do not need to update the system.
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Hello dear Samsung users:
Based on your description, it is recommended that you try it as follows:
1.It is recommended that you uninstall this software and try to reinstall it.
2.If other third-party software can be used normally, only this software may not have compatibility problems with the mobile phone system.
3.Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings (enter phone settings - reset - factory reset), if the problem persists after factory reset, it is recommended to send your phone to the nearest Samsung service center for testing and further processing.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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You can try to flash the machine, and the Samsung S5 is a business phone, small games will be played faster, and large games will be stuck after a few days.
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Find Unknown Source in the settings and check it.
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Hello dear Samsung users:
According to the situation you described, if the software crashes after your phone is upgraded and bent to the system program, it may be caused by the software not supporting the system temporarily, and it is recommended that you wait for the software to update. Buried tape.
Samsung knows that we will provide you with high-quality solutions for purification and sales, and answer your questions attentively, hoping to get your satisfactory evaluation.
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The biggest reason for the crash may be that there is a problem with the system, if it is just a single software flashback, the number of shouts may be a soft potato manuscript bug, which cannot be solved, only the developer can solve it.
If it's a system problem, then just back up your data and restore it to factory settings
1. Tap the app icon on your Samsung phone's desktop.
2. Tap the settings icon on the app interface.
3. In the settings interface, select the General tab, you can see the reset icon in the General tab, click the reset icon to enter the factory reset entrance of Samsung mobile phone.
4. You can see the factory reset on the reset interface.
5. Click Reset Device at the bottom of the factory reset interface to factory reset your Samsung phone.
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There are generally three situations when the phone is disconnected:
1.Strong interference from radio waves can cause dropouts. Since mobile communication is propagated by air waves, when some air waves interfere with the radio waves being used to a certain extent, the use of signal noise ratio drops below the standard value, and the mobile phone will automatically turn off, and the connection will appear.
2.Transmission is blocked, reflections from buildings, and interference with radio waves at the receiving point can also cause dropouts.
3.If the cross-area handover fails to be dropped, the voice channel of the user's call needs to be switched from the original cell to the new service cell, but the user of the new service cell is also random, if there is no effective audio channel available during the switching, the cross-zone handover will fail, causing the mobile phone to drop. If the call is suddenly dropped, you can move it to change the position and try to avoid using it in the blind spot.
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Based on your description, it is recommended that you:1Turn on and off again and try 2Check the network connection, and if you were using data traffic before, try to connect to the WANN login attempt.
3.Uninstall and reinstall attempts.
4.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).
If the problem persists after a factory reset, send your phone to the nearest Samsung service center for testing and further processing.
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