Samsung I9152 phone touch screen back and menu buttons are out of order 10

Hello dear Samsung users:

According to your description, a system or hardware failure could be caused in this case. It is recommended that you:

1.Turn the computer back on and off.

2.If the phone case has a protective case, take it off and test it.

3.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).

If the problem persists, in order to understand and solve the problem of your mobile phone, it is recommended that you send your mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problem and accessories of your mobile phone according to the test results.

Comments, suggestions, complaints, please click:

1. It may be that the touch screen of the mobile phone is not working due to too much cache on the mobile phone, you can restart the mobile phone to see.

2. In daily use, don't open too many background programs, and clear and clean up the phone's cache regularly.

3. Sometimes the failure is also related to the system, please upgrade the system to the latest version. After upgrading to the latest version of the system, the touch screen function will be restored.

4. If none of the above methods can be solved, and the mobile phone has hardware failure, such as poor cable contact, etc., it is recommended to go to the mobile phone after-sales point for inspection and maintenance.

According to your description, in order to rule out the cause caused by third-party software, it is recommended that you back up your mobile phone data (**book, short message, multi** files, etc.), restore factory settings (settings-reset-factory reset), if the fault is still there, it is recommended that you bring the mobile phone three-pack certificate, and send the mobile phone to the nearest Samsung service center to be checked by the engineer to check the machine.

If the phone keys are out of order, it is recommended:

1.If you cannot use the back button to go back to the previous interface or exit when running a program, it is recommended to click the home button to return to the standby interface and try to re-enter the program.

2.Turn off your phone and restart it.

3.If the back button, menu button, recent application button, and home button of your phone are not available, it is recommended to uninstall and delete the recently installed software.

If the problem still exists, it may be a problem with the internal hardware, it is recommended to bring the mobile phone three packs of vouchers, and send the mobile phone to the nearest Samsung service center for an engineer to check the machine.

Sometimes the key posture is not right, as long as you can press it, it is not bad He is Samsung, not Apple, the sensitivity of the capacitive screen cannot be as good as imagined, try to use the center of the thumb Hey There is also a slight pressure If you can rule out these, go to the after-sales service ps: There are two kinds of capacitive screens...But we seem to have strayed from the theme of mobile phones.

It may be ineffective, go to the after-sales inspection.

Friends, let me tell you what's going on! This will happen when you update some software at some point, and you can try this method if you allow it.

1: Reboot the computer and connect it to the computer.

2: Delete the software installed on your phone, (including: 360 Security Guard) 3: Reinstall your own system again!

That might be fine.

Samsung i9220 return, menu key failure to deal with:

1. Turn off the phone, disassemble and assemble the battery and try to restart it.

2. Uninstall the third-party software recently installed before the virtual key of the mobile phone failed to eliminate the interference of third-party software.

3. Try to upgrade the firmware version of your phone to the latest version.

4. Back up your phone data and try to restore your phone to factory settings.

If the problem persists, it is recommended to send the phone to a nearby Samsung after-sales service center for testing.

My 9220 is also having this issue, it's been coming up twice! After answering**,These two keys are inexplicably out of order.,It's good after restarting.,Look at it on the Internet.,It seems that more than one person has this problem.,Ask for a solution.

Me too, it's been half a month since I bought it back. It's been out of order 2-3 times, and I'm a little depressed!

Ask the master for answers!!

Ask the same question! It's good to reboot, sometimes it suddenly fails, and it's still good to click on the app on the screen!

That's it!!

For system problems, try a factory reset.

In this case, system or hardware failures can be caused.

1.Turn the computer back on and off.

2.If the phone case has a protective case, take it off and test it.

3.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).

If the problem persists, in order to understand and solve the problem of your phone, it is recommended to send the phone to the nearest Samsung service center for testing, and the service center will determine the specific problem and accessories of the phone according to the test results.

Dear Samsung users, hello scumbag!

According to your description of Xiangye, it is recommended that you press and hold the power button to turn off and restart such as the banquet to see if it is back to normal, if the problem still exists, it may be a problem with the internal hardware of the mobile phone, it is recommended that you bring the mobile phone three packs of vouchers, and send the mobile phone to the nearest Samsung service center for testing and maintenance, please visit:

I hope it can help you and I wish you a happy life!

If the phone's keys are out of order, it is recommended:

1.If you can't use the back button to go back to the previous interface or exit when running a program, it is recommended to click the home button on the home screen to return to the standby interface and try to re-enter the program.

2.Turn off your phone and restart it.

3.If the phone's back button, menu key, recent application button, and home button cannot be used by J-Brigade, it is recommended to uninstall and delete the recently installed software.

This is not easy to judge, it may be damp, or it may be other reasons, it is recommended that you go to the designated repair station of Samsung to test it.

Samsung i9103 mobile phone yesterday return button suddenly failed due to mobile phone setting problems, third-party software interference, mobile phone system problems, mobile phone hardware problems, etc., the solutions are as follows:

1. Turn off the phone, remove the battery and restart it to see if the problem is solved.

2. If there is an external SD card inserted into the fuselage, take it out for testing. 3. Uninstall the third-party software test before the problem occurs due to the poor performance of the SD card, and exclude the incompatibility between the third-party software and the mobile phone.

4. Upgrade the system of your phone to the latest version to see if it solves the problem.

5. Back up your phone's data (**book, short message, multi** files, etc.), and restore factory settings If the problem still exists through the above methods, it is recommended to send the phone to the nearest Samsung after-sales service center for testing.

There are many reasons why a screen may malfunction.

1. Falling or touching may also be caused.

2. Incompatible software.

3. Mobile phone poisoning may also lead to it.

There are many reasons, so it's best to know what the cause is and then solve it.

Hello: According to your questions, it is recommended that you bring the three packs of vouchers, send the mobile phone to the nearest Samsung service center for testing, according to your description, about a month after the purchase of the machine, if the purchase is **licensed, and in line with the provisions of the three guarantees, you can enjoy free repair services. If out-of-warranty repairs are involved, the repair cost needs to be carried out by the engineer according to the specific test results**.

Please visit the specific service center address.

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