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Causes of flashbacks and how to deal with them.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
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1. Try restarting the software.
Long press the software icon on the desktop - App Info - Force Stop, or end the software in the background and then reopen the software.
2. Upgrade the system and software to the latest version.
The new version improves compatibility and stability, you can go to Settings - System Upgrade page (some models need to go to Settings - My Device - iQOO UI version Funtouch OS version) to try to upgrade the system, and check the upgrade to the latest version in the app store or software.
3. Check the software compatibility.
If it is a third-party software crash, you can search for the software in the app store to check whether it is compatible with the latest version of the phone, or compare it with the same Android version of the phone. If the app store prompts incompatibility, or this problem occurs on similar mobile phones, it may be a problem with the app itself, and it is recommended to consult software customer service to find a solution.
4. Check the software permissions.
If your phone has disabled some permissions from third-party software, it may cause the software to crash. You can long press the desktop software icon - Application Information - Permissions, and open all the permissions of the software to view.
5. Clear the software data.
It may be that there is an abnormality in the app cache file, you can clear the app data attempt: long press the desktop software icon - App Information - Storage - Clear Data. Clearing the data of the software will clear the original usage data of the software, and the data cannot be restored after the operation, so it is recommended to confirm with the application party whether there is a way to back up the data before the operation.
6. Uninstall and reinstall the software.
Long press on the software icon on the desktop - uninstall the app, and then reinstall it in the app store. It is recommended to confirm with the application party whether there is a way to back up the data before the operation.
7. Clean up the running memory and storage space.
use"One-click acceleration"Clean up background apps.
Use i Manager to clean up your phone's storage space in time, and uninstall software that is not commonly used to keep the remaining storage space at more than 20%.
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Vivo mobile phone game crash or unavailable, it is recommended to try the following methods to solve the problem first:
1. Try to change the network and rule out the network reason.
3. Large-scale games have high requirements for the configuration of mobile phones, and if the mobile phone runs with insufficient memory, the game will not be able to run normally.
Different models have different methods of cleaning up the software running in the background of the phone:
FunTouch OS and above: Press the left menu Qingda key and click the fork to clean up the software running in the background.
1. Press the left menu button.
2. Click on the fork to clean up the software that is running in the background.
FunTouch OS models are as follows: Pull up the phone's shortcut bar - click on the one-click acceleration to clean up the software running in the background.
1. Pull up the shortcut bar of your phone.
2. Click One-click Acceleration to clean up the software that is running in the background.
4. Some games are not compatible with mobile phones, resulting in failure to operate normally, so it is recommended to replace other games of the same type.
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1. Please change to other networks to test and eliminate network reasons;
2. Upgrade the game version to the latest;
4. Large-scale games have high requirements for the configuration of mobile phones, if the configuration is not reached, the game will not be able to operate normally;
5. There will be a game time limit for the anti-addiction system and the game mode for minors;
6. Some games are not compatible with the device, resulting in the failure to operate normally, it is recommended to replace other games of the same type.
If the above methods are invalid after operation, you can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--slide bottom--**customer service--enter the manual customer service to enter and consult the Mu Ye stupid solution.
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You can view the steps to troubleshoot the application crash
Step 1: Confirm the software information.
Infrequent occurrence: It may be caused by unstable software operation, it is recommended to update the system to the latest version for observation.
Step 2: Upgrade the system version.
The new version of the system has improved the compatibility and stability, and optimized the performance, please go to Settings - System Upgrade (some models are: Settings - My Device - iQOO UI Version) to view the system version information. If it's not the latest version, it's recommended to upgrade the experience.
Step 3: Clear the software data.
If there is an abnormality in the data of the software itself, which will affect the use of the software, it is recommended to clear the software data and use it for viewing, and please back up the data of the software in advance before operation. How to clear software data: Go to Settings - Application and Permissions - Application Management - Three dots in the upper right corner - Show system programs - Find the corresponding software - Storage - Clear data.
<>Step 4: Uninstall and reinstall the software.
If the cached files are abnormal during the software operation, which may affect the use of the software, it is recommended to uninstall and reinstall the software to check whether the software can be restored. Please back up the data of the software in advance before operation.
Step 5, you can enter the vivo official website vivo**app--my-**customer service or vivo official website web version--slide bottom--**customer service--enter manual customer service to enter the consultation and understanding.
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