Samsung S8 can t receive SMS and asks for help

Updated on number 2024-03-19
10 answers
  1. Anonymous users2024-02-07

    If you do not receive an SMS or verification code, you may have the following conditions:

    1. Check whether the mailbox is full, if so, please delete part of the information;

    2. If you still can't receive it after deletion, it is recommended that you change your phone or card to test whether it is caused by hardware reasons;

    3. Check whether it is intercepted by mobile phone blocking software;

    4. Check whether the mobile phone signal is normal, and try to test whether it can be received in other locations.

    If the problem cannot be solved after excluding the above reasons, it is recommended that you contact the local Unicom customer service for verification and processing, and the actual situation shall be subject to local policies.

  2. Anonymous users2024-02-06

    If your phone cannot receive text messages, it is recommended to:

    1.Dial ** to rule out whether the payment is due to arrears.

    2.Check to see if all text messages are unreceivable. If some or some numbers cannot be received, check whether the blocking message feature (such as SMS blacklist) is set.

    3.If the memory is full, please optimize the memory of the phone (e.g. delete some SMS messages).

    4.If it doesn't work, please turn off the SIM card and try to reinsert it.

    5.Update your phone's system version: Settings - (About Phone System Update) - Manual Update Automatic Update (Software Update System Update - Update). Note: Please back up the data in your device before upgrading.

    6.If you have the latest version, please back up the data in your phone and try to restore the factory settings.

    If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

  3. Anonymous users2024-02-05

    Samsung S8 phone can't receive text messages is caused by the wrong setting, the solution is as follows:

    1. First find the SMS software on your phone.

    2. Enter the contact list of your phone, find the contact you need to set to block the rejection message, and click to enter.

    3. Enter, you will enter the contact details page, and click the option button in the lower left corner of the phone.

    4. A lot of options pop up from which to choose the blocking settings.

    5. Click to jump to the page, check (information blocking), and then click (OK).

    6. Back to the contact page, there is a blue sign behind the mobile phone number, which is the logo that blocks messages, no matter who sends the message, no matter how you send the message, you will not receive any notification.

  4. Anonymous users2024-02-04

    Samsung S8 mobile phone can not receive SMS, this is because of the Samsung S8 mobile phone mobile network failure, or mobile signal base station reception ** problem can also be caused, can be solved by the following methods can not receive SMS problem:

    1. Turn off and restart your Samsung S8 phone, and check if you can receive the SMS after turning it on.

    2. Change to other normal mobile phone SIM cards to see if you can receive text messages.

    3. Upgrade the Samsung S8 phone to update the system, wait for the system upgrade to complete, and check if you can receive the SMS.

    1. Take Samsung S4 mobile phone as an example, light up the phone screen, find the [Settings] option, and click to enter the next step.

    2. Enter the settings interface, find the [System Update] option, and click to enter the next step.

    <>4. If the above methods still fail to solve the problem of the mobile phone, you can take the mobile phone to the Samsung after-sales service center for testing and processing.

  5. Anonymous users2024-02-03

    Here's how to deal with your phone not being able to send text messages:

    1.You can change your phone to see if you can send and receive text messages.

    2.If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it.

    3.If not, it is recommended that you check if there is a problem with the SIM card;

    4.Check whether the SMS center number is set correctly.

    5.Bring the mobile phone card to the local business office to test or replace the mobile phone card.

  6. Anonymous users2024-02-02

    Hello, I'm glad to answer for you, this situation is mostly caused by the installation of third-party interception software on the phone, such as Xin'anyi, 360 security guard, etc., set the interception method in the software settings, if this can not be solved, it is recommended to check the grid card Tuesday, I wish you a happy mood, thank you.

  7. Anonymous users2024-02-01

    2.You can go to Settings - Application Management - All - Info - Clear Data to see if it can be solved.

    3.You can try to change a different SIM card.

    4.If you still can't receive the SMS after the above operations, you can restart the phone to try, if it still doesn't work, you can backup the data and restore it to factory settings.

  8. Anonymous users2024-01-31

    If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:

    Situation 1] The short message center number is set incorrectly, please reset the correct short message center number, due to different mobile phone models, the setting path is also different, it is recommended to check the mobile phone instruction manual to understand.

    Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.

    Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.

    Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.

    Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.

    Situation 6] There is a problem with the mobile phone, and the test can be replaced.

    If it still doesn't work after excluding the above reasons, you can click it.

    Feedback, we will check and deal with it as soon as possible.

  9. Anonymous users2024-01-30

    If your phone can't send text messages, we recommend checking to see if you can make and receive calls**. If not, please check whether the signal of the machine is stable and whether the phone bill is sufficient.

    If the phone is receiving and calling** normally, but cannot send text messages, it is recommended:

    2.Try to change another SIM card.

    3.Check if the machine has firmware system update push notifications, and if so, please upgrade your phone to the latest version.

    If the problem persists after the above operations, please bring the purchase invoice, repair card and machine to the service center for inspection.

  10. Anonymous users2024-01-29

    If your phone can't send text messages, you can try to test it back on or change your phone, and check if there are any of the following:

    1.If the SMS number is set incorrectly, please re-enter the correct SMS number.

    2.No signal or low phone battery;

    3.If the system is busy during peak SMS sending periods during holidays, we recommend that you try again later or avoid peak sending periods.

    4.The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;

    5.The SMS was sent for more than 24 hours;

    6.The phone has blocked the SMS sending function;

    7.Being blacklisted for SMS;

    8.insufficient balance of numbers;

    9.The SMS inbox and sending box are full.

    If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether to activate the SMS function, and hand it over to the staff to deal with.

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