How to prepare for the external audit

1. Deeply understand the purpose and significance of the seminar, find relevant information and documents, and use ** reply, email and other answers to understand the suggestions and opinions of various units and relevant personnel on the seminar. Sort out the common and typical problems, and draft the theme and content of the seminar.

2. Report to the leader for instructions, and after listening to the leader's suggestions, start to write the seminar notice: the content includes the theme of the seminar, the content of the seminar, the time and place of the participants, the speaker, the participants, the participation fee, the seminar form, the accommodation arrangement, the precautions, etc. After the notice is written, it will be submitted to the leader for approval, and the meeting notice will be issued.

3. Prepare seminar materials and documents, and prepare the corresponding number of materials according to the number of participants. Arrange the conference venue, including venue banners, audio equipment, speaker seats, etc.

4. Form a special group for the seminar, including the logistics group, the conference affairs group, the reception group, etc., clarify the division of labor, implement the tasks, and ensure the smooth convening of the seminar.

1. Plan the audit plan according to the audit plan of the external audit company; (You can prepare a projector to formally meet with the external auditor for an introduction before the first meeting).

2. Find out last year's organizational structure and current organizational chart The existing organizational structure and number of workshops in each department, the number of people in each workshop and the site of the day and night shift, the site for the production of automotive products is identified with key points, as well as the factory floor plan, pay attention to the number of people, 3. Understand the current company's year-on-year audit changes, list the major changes as the basis for the first meeting and exchange, including the customer's requirements for TS, such as Bosch has requirements for PPAP; There are also changes in the company's structure and personnel, and of course, when we talk about it, we must be prepared to deal with the changes.

4. Prepare a set of process lists, of course, procedures and manuals;

5. Prepare the PPAP list submitted in 2011 and 2011, and have a record of newly developed products, (key).

2010 COP SP Objectives, Performance, and Control, including Quality Failure Cost Control Report and Analysis Report.

7. Prepare: business plan, market satisfaction survey and resolution, internal audit, management review, evidence of non-compliance with the external audit in 2010, customer complaint directory, engineering abnormal directory, and COP SP target performance to the management representative and the general manager; Keep a copy for yourself at the same time; You must see these materials for yourself!

Points to note: 1. Note that the records of the five manuals need to be updated synchronously with the product.

2. Note that each process is run according to the file, and there is no system failure; Take a key product as an example.

3. If there are several places in the sales department, ask them to check together in advance, and then hand you a general goal to keep them consistent.

4. The production site control plan, FMEA, SPC, operation inspection instructions, process confirmation records, tooling, equipment, monitoring and measuring devices, etc. are consistent with the document requirements, and the documents are also consistent;

5. Check whether there is any omission in COP or SP, and be consistent with the process objectives specified in TS;

6. What 5S and the like are not talked about, on-site spot inspection, lighting...

7. Engineering abnormality, customer complaint disposal, nonconforming product disposal, full-scale function, MSA, procurement control, inspection plan and implementation, prevention and foresight maintenance, training and education implementation plan.

Basically, if the above is done, it should be basically a: conditionally passed.

The most important preparation is that you must have everything you should have, and then prepare a plan to meet the external audit, hold a meeting with all department leaders and internal auditors of the company the day before the external audit, send the plan to everyone, and implement it according to the plan.

A few important points to note::

1. The number of applicants for certification should be consistent with the number of enterprises, if they are inconsistent, the enterprise must be unified by all employees (and the number of applicants is less than 50);

2. Reconfirm whether there will be serious non-conformities (resulting in or possible nonconforming product shipments; individual process failures; The customer's special request has not been implemented);

3. In the few days of the external audit, it is necessary to keep the on-site 5S in place, which is the façade of the enterprise, and the first impression should be good, which is very important;

4. Reconfirm the consistency of various documents, especially the parameters specified in the control plan and the parameters of on-site use;

5. Whether several databases are established (even if they are not perfect, let the auditors know that you are establishing) such as: customer complaint database, supplier quality monitoring database, factory quality problem database, equipment tooling database, etc.);

6. Reconfirm whether the solution of the existing problem forms a closed loop, whether the data is consistent, and if two solutions to a problem are found in the audit (or the two data records are different) and are not closed, I think you have no words to deal with it if you want to explain;

7. Confirm the site again and see if all the standard requirements are met.

1.You should familiarize yourself with your company's document control procedures and records control procedures.

2.The external audit is mainly to see that the documents written by your company are not the same as those done by Youxingqing, how to write and how to do it, 3Assist the management agent to do a good job in the management, numbering, identification and classification of documents.

The operation of the system is the most important preparation, and the audit lies in the documents and the site.

1. Please arrange a car to pick up the auditor, and communicate with the auditor 3 days in advance about the route and time of picking up the person, and it is best to be picked up by the management representative in person;

2. Please prepare a conference room for auditors to hold meetings and write work reports, and please put a bouquet of flowers and fruits on the table;

3. Please arrange 2 personnel who are familiar with the company's operation to accompany the auditor throughout the audit;

4. When the auditor determines that there is a problem, please notify the consultant in time;

5 What is the company's quality policy? What are the company's quality objectives?

It is recommended that each person write the policy and goal at the end of the work card, or write it on a slip of paper and put it in their pocket.

6. Don't be nervous when the auditor asks yourself questions, treat them with a normal heart, answer the questions clearly, if the auditor asks something that is not within the scope of their work, you should politely tell the auditor that this is not your responsibility, and then the accompanying person will explain to the auditor or find someone who can answer the question to answer, so as to avoid "saying too much and losing it".

7 When looking for information, what the auditor wants, find what to him, do not give him a whole document at once, so that the auditor will find more problems, the correct way should be to take what you want, and then hand it to the company's escort to see, and the escort should ask to find another copy to the auditor to see if the problem is found.

8 The general manager should speak: 1The quality policy is set by myself, the purpose is to make customers satisfied, and continue to improve the quality system; 2.

All departments are required to formulate quality objectives and conduct regular assessments; 3.designation of a manager's representative; 4.Determine the organizational chart of the company, clarify the responsibilities of each person and coordinate the relationship between them; 5.

Provide necessary manpower and material resources for the smooth operation of the quality management system; 6.Communicate the need to meet customer requirements and legal and regulatory requirements within the company; 7.Presided over a management review meeting.

Corrective measures have been taken for those who do not meet the target and customer complaints;

11. Employees should be clear about the steps they do, and what they say should not contradict what is written on the relevant documents, and it is recommended that the heads of departments should ask the staff to read the documents related to themselves at least 3 times in the past 2 days;

12. If the information cannot be found at that time, the auditor's attention should be directed to other areas where there is preparation, and on the other hand, the relevant information should be actively searched for, and the information should be handed over to the auditor before the auditor completes the audit on the same day;

13. All employees participate in a general cleaning, and all departments should do a good job in the sorting, rectification and sanitation of their respective areas of responsibility;

15. Please put a welcome slogan at the door of the company, "Warm welcome - the company's experts to the company to guide the work";

The above management representatives are requested to be responsible for convening a meeting to communicate to relevant personnel.

How to do a good job in external audit, mainly grasp the following aspects:

a. Clarify the purpose of the audit and the scope of the audit, the manager representative and the person in charge of the audit must understand and determine the following information as early as possible in advance

Purpose of the audit.

Whether this audit is a certification, a second-party audit, or something else. -- Criteria for judging audits. Different audit criteria should be used for different audit purposes.

Usually the quality management system standards, their own manuals, procedures and other system documents and product documents, as well as the contracts signed with customers, as well as the applicable laws and regulations, etc., are the criteria for auditing. However, the focus is different for different purposes. Second-party audits, for example, focus more on requirements related to their products.

Third-party audits focus on the process and customer requirements.

Scope of the audit. Determine the location, function, product, etc. of the audit.

Number and grouping of reviewers.

Usually one week in advance, you will receive a written notice from the reviewer that the above aspects will be included, so you can be fully prepared.

B. Organization and implementation - the company level determines the accompanying personnel: the company should assign an accompanying person to each auditor of the certification body (customer side). This person(s) should be familiar with the guidelines, corporate structure, division of labor and business, and have certain communication and presentation skills.

Responsible for internal communication within the company and with all relevant functions. This is usually done by an experienced internal auditor.

3 - designate the personnel to be audited at all levels: according to the division of labor of the quality manual matrix, the units, departments and groups related to the audit shall designate a person to be audited in advance (usually the supervisor or the main backbone of the department). If necessary, designate another alternate.

In the unlikely event that the receptionist cannot be received for any reason, or if the answer cannot be answered, the waitlist will be on top. The task of the auditee is to demonstrate evidence that the department in charge of the department meets the audit standards and that the system is being implemented effectively.

Mainly: on behalf of units, departments, and groups, in accordance with the audit plan, select and prepare typical evidence materials in advance, including documents, records, physical objects and on-site introduction and reception. When accepting the audit, it will be provided as objective evidence to prove the compliance and effectiveness of its own system.

If an enterprise wants to meet the external audit and successfully pass the external audit, it should make preparations from the following aspects:

1. Establish the company's quality management system documents, including: quality manuals, program documents, and operation documents. The document should not only meet the requirements of the 9000 standard, but also be consistent with the actual management characteristics of the enterprise and have strong operability.

2. To study the ISO9000 standard, the managers of each department, including the senior management, should be familiar with the standard, and have a sufficient number of internal auditors, generally about 10% of the number of enterprises.

3. Guide the implementation of various departments in accordance with the requirements of the prepared management system documents, and the cycle shall not be less than 3 months, which is generally called trial operation. During the trial operation, the system documents were continuously adjusted to make them more in line with the actual requirements of the enterprise, and the relevant work was recorded as objective evidence.

4. During the trial operation, at least one internal audit and management review should be conducted, the purpose of internal audit is to evaluate the compliance and effectiveness of the system, and the purpose of management review is to conduct a comprehensive evaluation of the system. The internal audit is carried out by the audit team composed of internal auditors, and the management review is organized and implemented by the general manager.

5. If you have all the above work, you can apply for external review.

Your ** can be written from these aspects, and the purpose, procedures, and requirements of each work can be explained clearly.

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Hello! The main principles of precautions for external audit are as follows:

1. During the external audit, what information does the auditor want, and what you give, rather than showing the auditor what you have.

2. When the external audit, when you have something unclear, you must not prevaricate the auditor casually, you can say "first confirm it clearly and then reply to you"; It is not possible to blame other departments or personnel, so as not to end up in the future.

4. In line with the principle of turning big things into small things, if serious non-compliance is found, emergency remedial measures should be taken as soon as possible to reduce the severity of the problem as much as possible.

5. It is also very important to arrange the accommodation of the audit teacher.

First of all, it is clear what the external audit is, and the precautions for different external audits are different.

For example, in ISO9001, you only need to do an internal audit before the external audit, and all the non-conformities found in the internal audit will be completed.

Another example is the external audit of social responsibility, you can conduct a comprehensive inspection according to the external audit checklist, and the application of secondary records should be prepared in advance The reception work should also be arranged in advance, which is very important!