What should I do if the network is normal but the phone can t connect to wifi?

If you are using a Huawei phone.

1. Free public internet connections are not available.

1.Please enter the Wi-Fi search interface, click or press and hold the Wi-Fi network name, select not to save and then click to connect again, under normal circumstances, the phone will automatically pop up the verification page, follow the page prompts, and you can use it normally after completing the verification.

2.If the verification page can't pop up, you can do the following:

1) Close the browser and reopen it, click on any webpage and try again.

2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.

4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.

3.If you still can't connect after successful verification, the number of public network connections may be too high, and we recommend that you use the mobile network temporarily.

2. Personal network connection is not available.

After resetting the network settings, re-enter the correct password to make the connection attempt;

3.Power off and back on the router and try to connect;

4.Factory reset the router.

After setting it up again, try to connect again (press and hold the factory reset button, please refer to the router manual for details).

If the above methods still can't solve your problem, it is recommended that you back up your data.

The mobile phone wifi signal is full, but can't access the Internet? Teach you to use your mobile phone to judge network failures without spending money.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?

2.Click on the wireless settings, select the wireless name, modify the wifi name, and click Save after the modification.

4.Advanced settings, click Device Management, open the Restart Router page, click Restart Router, and confirm the restart.

The mobile phone clearly shows that it is connected to WiFi, but it can't connect to the Internet?

Restart the router and see. Log in to the router to see if the dialing is successful.

If the wifi is normal and there is a network but the phone is connected but there is no network, it is because someone has disabled your phone, in the settings of the router, you can disable the connected user, the network is actually connected but there is no network.

If the wifi is connected to the mobile phone normally but you can't access the Internet, it is because you are connected to someone else's wifi, and you have not passed the Internet authentication, so you have to find a way to register an account.

2. Select the wifi that has been connected, click on an i icon in the circle behind, you can see his "configure IP", change "automatic" to manual, then the "manual IP" dialog box will pop up, manually enter the "IP address";

3. Return to the "Settings" interface, find "General" and click to enter, slide down in the "General" interface to find "Restore" and click to enter, click "Reset Network Settings", enter the password and restart the phone.

Hello, this situation can be the reason for the error in the wireless, which makes it impossible to surf the Internet normally.

Test the wifi speed to see, if it doesn't work, turn off the router for two minutes and then turn it on, if it still doesn't work, you have to find an operation to deal with it,

Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal

2. Then open the browser and enter the management address and login password of the router.

3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.

<>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.

The problem of the wifi router is to find the operator, if other mobile phones can be used, it means that it is the problem of the mobile phone.

If you are using a vivo mobile phone that connects to WiFi normally but cannot access the Internet, you can check it by following the following methods:

1. Check your phone's settings.

Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Turn off V-P-N

Go to Settings - Other Networks & Connections - V-P-N - Click on the connected VPN network - Disconnect and connect to WiFi again.

6. Reset network settings.

Go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use View.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

7. Reset all settings (do this when the user can't see the reset network settings menu).

If the above methods fail to help recover, the customer service center needs to detect and deal with it (customer service center address: enter vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to query the address of the customer service center), or you can use this link: web link.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1.If connected to other wifi is normal.

1) Restart the router and try after restarting the phone;

2) Please do not stay away from the router;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2) It is recommended to search for Restore Network Settings in Settings and follow the on-screen prompts to restore. (Note: This restores the Wi-Fi, mobile data, and Bluetooth connection records and deletes the Wi-Fi and Bluetooth connection records).

If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

1. After the mobile phone wifi has been connected and cannot be connected to the Internet, first detect whether it is a sudden problem of the mobile phone itself, and then turn it off and restart it to see if there is still such a situation. Or use other mobile phones or devices to connect to the wifi to try whether you can access the Internet and rule out the WiFi itself.

2. If it is not a problem with the mobile phone, if there is a problem that the mobile phone wifi has been connected and cannot be connected to the Internet, we can also restart the router to see, or restore the router to factory settings, and then dial up the Internet again, and re-set the wifi according to the setting wizard, or replace the new router and then dial up to connect to the Internet.

3. See if the router has a red light on, or contact the broadband customer service directly, there will be a number on the router, and then confirm whether the broadband is abnormal, such as arrears, recharge the broadband, and then dial the connection to try.

4. If our wireless wifi name has Chinese, we can try to change the name to test again, it is recommended to modify it to English or a combination of English and numbers and then connect.

5. If the above methods can't be solved, it should be a problem with the phone itself, we can restore the factory settings and try again, if not, it is okay to go to the nearby after-sales service to check it.

Other reasons. The router is unstable, and the quality of some wireless routers and optical modems (broadband modems) is relatively poor, and a series of problems such as crashes will occur after long-term operation.

Broadband failure, if your home wifi, you can access the Internet after connecting before, suddenly there is a problem of not being able to access the Internet, and the router and cat have been powered off and restarted, but it is still unusable after connecting to wifi. It is very likely that there is a problem with the broadband line, or the broadband is in arrears.

In this case, it may be caused by the network itself, and it is recommended that the landlord check whether the network settings are correct.

The mobile phone is connected to wifi, and it can't be on the network, it may be that the wifi only has a signal, and there is no network, contact the operator to see what's going on.

Dear, hello I'm glad to answer for you, the query is normal but the phone can't connect to wifi to deal with the solution:1Confirm that the password is correct and rotten:

Check that you have entered the correct wifi password, and if not, re-enter the correct password. 2.Turn the wifi off and back on:

Cancel the lease in your phone's settings, turn off the wifi, wait a few seconds and then turn the wifi back on, and try to connect Restart your phone: Sometimes there is a problem with the phone, and restarting the phone can solve some problems, including the problem of not being able to connect to wifi. 4.

Clear WiFi cache: In your phone's settings, find App Management, find WiFi Connection Manager, clear cache and data, and reconnect Update the phone system: If your phone system is too old, there may be a problem that you can't connect to WiFi, and updating the phone system can solve this problem.

6.Reset network settings: In your phone's settings, find Network settings, select Reset network settings, and reconnect Check Router Settings:

If none of the above methods can solve the problem, it may be a problem with the router settings, you can try restarting the router or contact the network service provider for help.

Summary. 1.Confirm that the wifi password is correct:

Confirm whether the wifi password you entered is correct, the wrong password will cause the phone to fail to connect Confirm whether the wifi signal is normal: Confirm whether the wifi you are connected to is within the normal range, some obstructions that hinder the wifi signal will also affect the strength of the wifi signal, so that you cannot connect Confirm whether the mobile phone wifi is on: Sometimes we forget to turn on the wifi, although the wifi is normal, But if you don't turn on the wifi, it will still cause the phone to be unable to connect Try restarting the wifi:

In the case that the wifi is normal and there is no problem, we can try to restart the wifi, and at this time the connection to the wifi can usually be restored. 5.Clear Network Settings:

If none of the above methods can be solved, then there may be a problem with some network settings on your phone, and clearing the network settings can solve the problem.

1.Confirm whether the wifi password is correct: Confirm whether the wifi password you entered is correct, the wrong password will cause the phone to fail to connect Confirm whether the wifi signal is normal:

Make sure that the wifi you are connected to is within the normal range, some obstructions that hinder the wifi signal will also affect the strength of the wifi signal, so that you cannot connect to wifi. 3Confirm whether the wifi on your phone is on:

Sometimes we forget to turn on the wifi, although the wifi is normal, but if the wifi is not turned on, it will still cause the phone to be unable to connect Try to restart the wifi: In the case that the wifi is normal and there is no problem, we can try to restart the wifi, at this time we can usually restore the connection to the wifi. 5.

Clear the network settings: If none of the above methods can solve the problem, then it may be that there is a problem with some network settings of your phone, and clearing the network settings can solve the problem.

I'm still a little confused, can you be more detailed?

1.Confirm whether the wifi password is correct: Confirm whether the wifi password you entered is correct, the wrong password will cause the phone to fail to connect Confirm whether the wifi signal is normal:

Make sure that the wifi you are connected to is within the normal range, some obstructions that hinder the wifi signal will also affect the strength of the wifi signal, so that you cannot connect to wifi. 3Confirm whether the wifi on your phone is on:

Sometimes we forget to turn on the wifi, although the wifi is normal, but if the wifi is not turned on, it will still cause the phone to be unable to connect Try to restart the wifi: In the case that the wifi is normal and there is no problem, we can try to restart the wifi, at this time we can usually restore the connection to the wifi. 5.

Clear the network settings: If none of the above methods can solve the problem, then it may be that there is a problem with some network settings of your phone, and clearing the network settings can solve the problem.