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First of all, the most common "arrears shutdown", the cost is spent and you don't have to pay it again, or the monthly subscription is not paid on time, you can stop the machine.
The second is the failure of the mobile phone, which is less likely to be a hardware problem, resulting in unusable and downtime.
Then there is the problem of mobile phone communication, such as being blocked by the network platform for some reason, and it may also be down.
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If your phone is disabled, please check the following:
1. The balance can be queried for prepayment, if the shutdown is caused by insufficient balance, please recharge in time to resume the boot;
2. If the postpaid payment period has passed (the 5th to 25th is our company's payment period), the historical arrears have not been paid, and the machine will be shut down, and the machine can be resumed by paying off the arrears;
3. If the postpaid consumption exceeds the personal credit level in the current month, it will also be shut down, and the machine can be started through payment; If the monthly consumption is high, it is recommended to apply for credit adjustment at the business hall;
Fourth, check whether to handle the loss report or shutdown business, you need to do the unhang or resumption before you can use it;
If the above situation is not resolved, you can contact the local customer service to inquire about the reason for the outage.
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You owe money. Naturally, it was shut down. If you are in arrears for more than a certain period of time.
Mobile companies may also be affected by your mobile phone number.
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Go to the business hall to check what your phone's business is. I have seen more than 100 yuan for 10 days, and then I went to the business hall to check and found that the ** of the market is very high.
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Call 10086 to pick up customer service! Or go to the business hall! Pretend to be angry! Ask them to print out a detailed list of expenses!
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Go check it out, it's a bit abnormal.
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Are you surfing the Internet or typing something like 168 at the beginning of the ** ?
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China Unicom Beijing users can check the downtime cause in the following scenarios:
1. [Insufficient Balance] If the machine is shut down due to insufficient balance, please recharge in time to resume boot.
2. [Unpaid arrears] If the historical arrears have not been paid off, the machine will also be shut down, and the machine can be resumed by paying off the arrears.
3. [Consumption exceeds creditworthiness] If the post-payment exceeds the personal credit level in the current month, it will also be shut down, and it can be turned on by payment.
4. [Handle loss report or shutdown] If you have handled loss reporting or shutdown business, you need to unhang or resume the machine before you can use it.
5. [Shutdown without real name] If your number is stopped without real name, you (the owner himself) need to bring valid documents to the self-owned business hall in the place of ownership to complete the real-name system and apply for resumption.
6. [Other reasons] Your mobile phone may be harassed, defrauded, etc., and you need to bring valid documents to your own business hall to apply for resumption.
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Why can't I get through to someone else Why can't someone else get through to me Why can't I get through to someone else** Can you help me check.
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Hello, I have seen your question and am sorting out the answer, please wait a while
The mobile phone prompts to shut down, there may be the following situations: 1. After handling the shutdown insurance business, you can apply for active resumption, and the resumption. 2. Your phone bill has an expiration date, because it is not used up within the validity period, it will be shut down after this period of time (that is, the validity period expires and the phone will be shut down).
You can recharge to activate this part of the credit or apply for an extension of the credit validity period to use it again. 3. If it is a sub-number for family payment and payment, when the main number is stopped, the sub-number will also be shut down (regardless of whether there is a balance on the member's personal account). 4. Shutdown at the beginning of the month, it may be that the expenses that have not been deducted in the previous month are deducted or the ** quota of this month is used more (some ** expenses are deducted in real time).
5. The mobile phone number is not shut down under the real-name system; You need to bring your ID card to the business hall to apply for the real-name system.
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Based on the information you provide, a suspension of service means that your mobile number is down.
If your phone is disabled, please check the following:
The number is not real-name system, according to the relevant laws and regulations, telecom users must register real identity information, if the registration is not within the time limit, the telecommunications service must be suspended in accordance with the law, please make real-name registration;
If the balance is stopped due to insufficient balance, please recharge in time to resume boot;
If the postpaid payment period has passed (the 5th to 25th is our company's payment period), the historical arrears have not been paid off, and the boot can be resumed by paying off the arrears;
If the postpayment exceeds the personal credit level of the current month, it will also be shut down, and the machine can be started through payment, if the monthly consumption is high, it is recommended to apply to the business hall to adjust the credit level;
Check whether to handle loss reporting or shutdown business, and you need to unhook or resume the machine before it can be used.
If the above situation is not resolved, you can contact human customer service for processing.
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The ** Downtime you dial means that the mobile phone number of the callee is now in a situation where the service is suspended, including calls, text messages, network and other services.
Downtime generally includes two situations:
1. The user himself takes the initiative to apply to the operator for the suspension of mobile phone service by handling loss reporting, shutdown and number protection, etc.;
2. When the balance of the user's mobile phone account is zero or the credit limit has been consumed, the communication operator will suspend the user's mobile phone service.
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Machine shutdown is divided into two states: semi-shutdown and shutdown, and what we often encounter is semi-shutdown in arrears.
If the third consecutive month is in arrears, the telecom operator will re-put the number into the sales warehouse after three consecutive months of arrears and has not made up the arrears and completed the relevant shutdown number protection procedures.
Shutdown insurance number is a business that is temporarily out of use of mobile phones, fixed and wired broadband but needs to keep the number.
Shutdown insurance is a business of communication operators, which refers to the business of reserving the number for some mobile phone numbers, fixed **, and broadband users who are temporarily not in use, but want to keep the number, as long as they pay a certain amount of shutdown insurance fee on a monthly basis, the operator can reserve the number for them.
For postpaid users, it is indeed a waste of national resources to occupy the code number resources but not to use them, and the meaning of the contract, the user unilaterally changed the content of the agreement, and it is reasonable for the operator to charge a certain amount of downtime insurance fee. However, as a domestic operator, there is no need to hold the mentality of earning high profits in this business, and it is not impossible to earn so much from consumers and give back to users as a calm. At present, it does not mean that consumers have not consumed there, and operators can take care of the past situation to divide the network and make the business of downtime number protection more humane and humane, such as:
The user will be guaranteed a free shutdown insurance number for one month, and the right to use the number will not be deleted within three months.
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