How to write a complaint letter to the customer about the high port miscellaneous fees charged by th

The 1st floor is so nice. It's still good.

First reprimand the waiter in front of the guest, apologize to the guest, strive for forgiveness, and resolve the scene. Go back and comfort the waiter, and apologize if necessary.

Don't complain, everyone has to live. How much do you charge.

It can't be compared with CIF, and the NOB of this province has no sea freight to earn.

Show me the bill.

Wait a minute, don't get the customer away, it's not cost-effective, because of a small loss.

Are you from the port of Tianjin? Generally, Tianjin Port has port miscellaneous charges, similar booking fees, and security costs!

To be precise, the RMB lump sum fee mainly refers to all the RMB costs that you should pay to the freight forwarder after deducting the shipping costs calculated in foreign currencies such as US dollars. Including Netola, customs clearance, commodity inspection, certificate of origin, document fees, booking, THC terminal operation fees, bills, etc. It depends on the needs of the company!

Lump sum fee is a more general fee name, some messy money can be included in it, each ticket may contain different costs, you can ask your freight forwarder what is included.

Many freight forwarders tell us yes, you can ask a few more freight forwarders.

If it is a freight forwarding ticket, there is basically no difference between port miscellaneous charges and domestic freight miscellaneous charges. Anyway, it can't be deducted.

The category of freight and miscellaneous charges is larger, and the port miscellaneous charges will only be generated in the port, and it doesn't matter if you discuss with the customer not to reopen.

However, I haven't seen much of the domestic freight and miscellaneous expenses, which refers to the cost of the port of departure? It should be fine.

Be. The reason is that the customer designates a freight forwarder to have no contractual relationship with you, and there is no room for negotiation.

Yes, the port miscellaneous charges charged by the designated freight forwarder will be slightly more expensive.

How much risk is it for FOB customers to designate freight forwarders? In general, FOB is the customer's designated freight forwarder, which means that the customer has the final say on which ship to use for transportation, but you can handle the trailer and customs declaration by yourself. In the case of 95, the designated freight forwarder is much more expensive than the freight forwarder found by the exporter, and the attitude and quality of work are poorer, so how big is the risk of the FOB customer appointing the freight forwarder?

Let's take a look at a small example: there is a customer who is in the notebook business, and recently encountered a problem like this, which is very tricky. Recently, he signed an order with Greece's businessman, the report is FOB's, the freight forwarder is Greece found by himself, the payment method is l c The delivery date is June 5th, the letter of credit has arrived, but there is one article, which must be shipped by Greece designated freight forwarder.

Is this a trap? However, when the cargo was ready, the cargo hold was full before the booking discovery, and Greece discussed whether it was possible to back the arrival number, and Greece agreed to backsign. But yesterday suddenly through his freight forwarder informed the seller, do not book, that is, do not want this batch of goods, but this letter of credit is irrevocable letter of credit, how greece said to withdraw and withdraw, it is really too bullying Chinese to talk, I think this customer is deliberate.

Testimonial: FOB customers specify the freight forwarder, the bill of lading is the most likely to go wrong, the freight forwarder let confirm the bill of lading, must carefully review to prevent it from deliberately making mistakes or setting traps on the main project (shipper, co-signee, notify party, etc.), no problem and then confirm it, otherwise, when you confirm and then find the problem to let it change, even if the ship is not gone, the freight forwarder will generally charge you a fee. Analysis:

Clause. 1. I am not familiar with the settlement method and INCOTERM terminology of the letter of credit, so that when receiving the letter of credit, I failed to take into account the risks faced in the delivery of goods under FOB conditions and the shipment by the freight forwarder designated by the customer, so I failed to modify this clause with the customer and do a good job in related work; Clause.

2. Failed to handle the relationship with the freight forwarder, and made serious mistakes in the booking work; Clause.

3. Irrevocable L/C means that once a L/C is issued, the issuing bank or the applicant shall not unilaterally modify or revoke the L/C without the consent of the parties to the L/C (the issuing bank, the applicant and the beneficiary) within the validity period. Now your customer is not trying to revoke the letter of credit, but just to make it impossible for you to ship the letter of credit within the validity period of the letter of credit. After the validity period of the letter of credit, the issuing bank has been relieved of the payment liability, and the rest is the business of your buyer and seller.

Now that this is the case, is there any good way to remedy it? Or do you really have to go to court?

Yes, it is true that most of the goods in China are FOB goods, if there are a lot of designated freight forwarders, it is recommended to complain with CNEE and change the freight forwarder.

You can reflect it to your guests, and you can find it yourself for the trailer customs declaration.

Generally, the designated freight forwarder is designated by the customer when he is the first customer, right? Then you tell the customer, this money is on your head.

XDJM who do foreign trade, let's talk about how the designated freight forwarder is dragged.

You said that the freight forwarder did not receive the customer's notice, does it mean that he did not receive the customer's information at all, or do you want to push a shift out, but the customer has not replied? If it is the former, you have to contact your customer first, saying that the freight forwarder has not received his instructions, and ask him to notify the domestic **, and at the same time you can tell the customer that you are expected to be ready for the goods. If it is the latter, do FOB, and the freight forwarder will allocate the ship according to your arrangement.

Your goods are not ready, and the freight forwarder is useless even if the statement is made, and the cost must be paid by the freight forwarder himself. You guys don't have any extra costs.

If it is a FOB designated freight forwarder, after the goods are ready, contact the freight forwarder, let the freight forwarder send you a purchase notice, and then send the goods to the designated warehouse of the freight forwarder.

Hehe, there must be a fee, rest assured.