Why can t Lenovo A338T read memory card

Hello. We apologize for the inconvenience.

If your device is inserted into a memory card, it will be reflected in the fuselage menu (Settings - All Settings - Storage - SD card) after normal recognition

1.Your device supports a maximum of 32G micro SD card (TF card), it is recommended that you check whether the memory card can be used here;

2.If the memory card is not in good contact, it is recommended that you shut down and re-insert the memory card to see if it can be used normally.

3.It is recommended that you try to format the memory card again in FAT32 format.

4.If the memory card itself is abnormal or compatible, it is recommended that you use other memory cards for comparison, if other memory cards can be recognized, it is recommended that you replace the memory card.

5.If the above operations cannot determine or improve the problem, please back up the fuselage data and perform a factory reset (menu path: Settings - All Settings - Reset - Factory Reset - Reset Phone - Erase All Contents) and observe the attempt.

If the problem still cannot be effectively solved, it cannot be ruled out that it is caused by the failure of the fuselage card slot or other components, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Format the memory card before using it.

If your memory card capacity is too large, the phone may not support it, or it is possible that you have bought a copycat memory card.

Hello! This is the phone running memory RAM is insufficient.

Mobile phone memory, generally divided into running memory RAM (solidified on the mobile phone motherboard, is not expandable) and body storage memory ROM, extended memory SD card, mobile phone default is according to the running memory, body storage memory order to store separately, but to store on the SD card is required to set manually, which is why the mobile phone memory still has space, but still prompts the reason for insufficient memory.

If the mobile phone is used for a long time, especially **look**, a lot of caches will be generated, and some caches cannot disappear automatically, and a lot of garbage will be formed after a long time; If the software is installed too much, it will also occupy a lot of memory, resulting in insufficient memory of the phone, and the only solution is to clean up:

2) If you have already seen the files that have no preservation value, delete them if you want to delete them;

4) Software management. If you install too much software, you need to uninstall and clean up the software that is not commonly used to release the memory, and for the software that occupies too much memory, you can use the 91 mobile phone assistant or Cheetah Cleaner Master to "move the software to the SD card" to release memory space;

6) Enter the photo state, enter the camera settings in the photo interface, and set the photo saving bit to "SD card".

Of course, the most thorough way to clean up is: make a backup of your phone, reset your phone, and restore it to factory settings.

Hope it helps, hope!

Hello. We apologize for the inconvenience.

If you are using the software to transfer the software installation to an external memory card, the device supports the installation or transfer of software to an external memory card, in this case, you can refer to the following operations:

First you need to go to Settings --Storage --Default Memory to set its default storage device to the SD card, then you will install the software on the SD card when you install it, for its transfer, you just need to go to Applications - All.

Find the program you want to transfer and click on "Move to SD card". Due to the limitations of some software's own permissions, it is not possible to install or transfer to an external memory card, so please be aware of it.

If you mean that the files cannot be stored on the SD card, you can set the external memory card as an external memory card, and then the files will be stored in the external memory card by default.

If the problem persists after the above operations, you can refer to:

1. Lenovo A358T can support up to 32GB memory card, it is recommended that you check whether the external memory card you are using is within its range;

2. It is recommended that you re-insert and unplug your SD card to try to use it;

3. Back up the data on your SD card, format it and use it for comparison;

4. Replace your SD card, it is not excluded that your SD card is abnormal;

5. It is not excluded that the device system is abnormal, at this time, it is recommended that you back up your mobile phone information and restore the factory settings;

If the problem persists after the above operations, it is recommended that you take the time to go to the maintenance site authorized by Lenovo for further testing and repair.

Lenovo authorized repair site inquiry.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

Hello. We apologize for the inconvenience.

1、LenovoA388T mobile phone supports software installation or transfer to external memory card,If there is a phenomenon that cannot be stored to the memory card,At this time, it is recommended that you check whether all storage devices can not carry out related operations,If individual software can not carry out relevant storage operations,It may be due to the limitations of the software itself,It is a normal phenomenon。

2. If all the software cannot be transferred or installed to the external memory card, and other files cannot be stored normally, it is recommended that you refer to the following operations:

a. It is recommended that you go to the system settings - storage to see if it is caused by insufficient storage space, if so, it is recommended that you delete the unwanted files in the mobile phone and try to do so, or clean up the garbage on the mobile phone and use it for comparison;

b. Use Observation after changing your file storage path;

c. It is recommended that you back up the data on the corresponding memory card, and then format it for comparison;

d. For external memory cards, it is recommended that you can replace your external memory card and try to use it;

e. It is not excluded that it is caused by an abnormality in the system, at this time, it is recommended that you back up your mobile phone information and restore the factory settings;

1. It is recommended that you turn off and restart your device before using the comparison;

2. For external memory cards, the maximum external storage capacity supported by the device is 32GB, check whether it is within the range of its requirements. If yes, re-insert and unplug your SD card (external) and try to use it.

3. Back up the data on the corresponding memory card, and then format it for comparison;

4. For external memory cards, compare the use after replacing the external memory card;

5. It is not excluded that it is caused by the abnormality of the device's system, at this time, it is recommended that you back up your mobile phone information and restore the factory settings;

If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for inspection and repair.

Lenovo authorized repair site inquiry.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

Dear users, hello!

This is the Lenovo FAQ knowledge base, which has a relatively complete answer and know the process and analysis:

Hello, according to my experience, if it can be displayed on your phone, it means that there is no problem with your memory card, try it with a different card reader, and it should be displayed. If you plug it directly into the SD card slot of the notebook, then some notebooks need a dedicated driver to work, I hope it can help you.

1. It can be used, it should be the cause of memory card damage.

2. The memory card can be replaced and reused.

3. Lenovo A388T supports external memory cards up to 32G.

4. The reason why this Android smartphone named "Le" phone is named "Le" phone is to hope that users can have more happy experience when using the product, of which the pinyin "le" of Chinese "Le" is also the first two letters of Lenovo English "lenovo".

(Note: The system program cannot be moved).

Because it's an Android version or above, although I haven't used your phone, and I haven't seen the phone information, but this situation is ......Definitely for this reason......

Lenovo A320T mobile phone can not detect the SD card, confirm whether the internal or external memory card is abnormal:

a.Internal memory card abnormality:

Use a data cable to connect to the PC, back up the data in the internal memory card to avoid the loss of important data, and then format it, which can be formatted on the computer side or operated under the menu: System Settings - Storage. After formatting, restore the important data backed up to the memory card, and observe whether it can be improved, if the problem still cannot be improved, it is recommended to back up the body data first (to avoid the loss of important data) and restore it to factory settings.

If the problem persists after recovery, contact the local maintenance site for testing and treatment.

b.External memory card abnormal:

1.Check whether the memory card capacity used exceeds the maximum allowable capacity (32G), if it exceeds the maximum storage capacity, there will be an abnormality such as read detection.

2.If possible, it is recommended to replace other memory cards for trying, and it is best to use big brand products (Kingston, Sandisk, etc.) to ensure the stability and compatibility of use;

3.It is recommended to use a PC computer to read the data in the memory card for backup, so as to avoid data loss, and then format it, which can be formatted on the computer side or operated under the menu: System Settings - Storage;

4.If the above operation is invalid, back up the fuselage data (to avoid the loss of important data) for factory reset processing, if the problem still exists after recovery, contact the site in time to detect and deal with it.

Try cleaning the SD card metal feet.

Try replacing it with a different SD card.

Try factory resetting your phone.

PS1: You can use an eraser when cleaning the metal feet of your SD card.

PS2: If cleaning the SD card, replacing the SD card, or restoring the phone to factory settings cannot solve the problem, you can bring the three-pack voucher and the purchase voucher to find the after-sales service and the seller for free three packs.