Why is the mobile phone Lenovo A398T camera 5 million pixels not clear

Dear Lenovo users, hello!

We apologize for any inconvenience this may cause.

1. Due to the additional ** function of the camera of the mobile device, the anti-shake performance is not comparable to that of the professional camera, please try to take pictures again after stabilizing the camera;

2. Your device does not support the focus function, so if the object you are shooting is close to the camera or at the edge of the frame, it may be blurry due to the inability to focus, it is recommended that you shoot the object at a distance and try after placing the object in the center of the frame;

3. If you still can't get a clear ** according to the above operations, please check whether the camera lens is interfered with by film or stains, and it is recommended that you clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended that you back up your data and try to restore factory settings to rule out whether it is caused by system abnormality.

5. If the factory reset is invalid, it is recommended that you go to the Lenovo maintenance site for testing and maintenance in time, and it cannot be ruled out that it is caused by camera hardware failure.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

According to the description, it is recommended to refer to:

1. Since the camera of the mobile device is an additional ** function, the anti-shake performance is not comparable to that of professional cameras, it is recommended to try to take pictures again after stabilizing the camera;

2. This machine supports the focusing function, when taking pictures, first click the part that needs to be focused with your finger, and then click the shutter to take a picture after the camera completes focusing. In addition, a low-light shooting environment may cause the camera to fail to focus, so it is recommended that you try to take photos in a brightly lit environment.

3. If you still can't get a clear ** according to the above operations, check whether the camera lens is interfered with by film or stains, and it is recommended to clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended to back up the data to avoid data loss, and try to restore factory settings to rule out whether it is caused by system abnormality;

5. If restoring factory settings is invalid, it is recommended to go to the Lenovo maintenance site for testing and maintenance in time.

Lenovo A398T mobile phone uses a rear 500W camera, if the pixel involves hardware problems, it cannot be changed. When taking photos, it is recommended to stabilize the camera, choose a bright environment, shoot the subject at a long distance, and place the object in the center of the frame to try to take pictures.

<> hardware issue and can't be solved.

The Lenovo A398T+ phone uses a 500W camera on the rear and a 30W camera on the front, which is the design of the phone.

Hello, sorry for the inconvenience.

1. Since the camera of the mobile device is an additional ** function, the anti-shake performance is not comparable to that of professional cameras, please stabilize the camera and try to take pictures of Wu Yanzhen again;

2. Your device does not support the focus function, so if the object you are shooting is close to the camera or at the edge of the frame, it may be blurry due to the inability to focus, it is recommended that you shoot the object at a distance and try after placing the object in the center of the frame;

3. If you still can't get a clear ** according to the above operations, please check whether the camera lens is interfered with by film or stains, and it is recommended that you clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended that you back up your data and try to restore factory settings to rule out whether it is caused by system abnormality.

5. If the factory reset is invalid, it is recommended that you go to the Lenovo maintenance site for testing and maintenance in time, and it cannot be ruled out that it is caused by the failure of the camera's hard jujube parts.

You are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

1. Since the camera of the mobile device is an additional ** function, the anti-shake performance is not comparable to that of professional cameras.

2. The machine supports the focus function, when taking pictures, first click the part that needs to be focused with your fingers, and then click the shutter to take pictures after the camera completes the focusing. In addition, a low-light shooting environment may cause the camera to fail to focus, so it is recommended to go to a brightly lit environment to try to take pictures.

3. If you still can't get a clear ** according to the above operations, check whether the camera lens is interfered with by film or stains, and it is recommended to clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended to back up the data and try to restore the factory settings to rule out whether it is caused by system abnormality;

5. If the factory reset is invalid, it is recommended to go to the Lenovo maintenance site for testing and maintenance in time, and it cannot be ruled out that it is caused by camera hardware failure.

It's not always the case that the higher the pixel of the phone's camera, the better.

It is related to the size of the sensor and image sensor of the lens, so no matter how good the mobile phone camera function is, it can't match the general camera! The mobile phone can be used in an emergency!! It's even better with a Shanqi flash, such as a 5S dual-flash camera.

Dear Lenovo users, hello!

Dear Lenovo users, hello!

Hello, in response to your question, we recommend that you tap the camera button and wait for the autofocus to turn green before taking a picture that will be quite clear, or please wipe the camera and shoot in a well-lit location.