Q: What should I do if my money is swallowed while depositing money at an ATM and the money is not c

1. When the card or banknote is swallowed by the self-service device, don't panic first. Pay attention to the deposit slip typed by the self-service machine, the receipt has a log number for depositing money, which will be an important voucher for receiving cards or banknotes in the future (do not smash the bank ATM).

2. There will generally be an emergency help on the baffle of the ATM**, call the emergency help**, explain the situation to him, say his ID number, bank card number, and the number of money that was swallowed (it doesn't matter if you don't remember), you can report the loss to the customer service verbally (the card is swallowed), so that you can leave with peace of mind.

3. On the normal working days of the bank, bring your ID card and deposit receipt to the bank branch for processing. The bank will clean the machine within three working days, and if the staff has not cleared the machine, you will be notified when you leave the ** number cleared. If it is a card, you can report the loss of the card, and you can do it on the same day.

4. The bank generally does not return cash, but will transfer the money to the card number operated at the ATM.

Note: 1. Take the initiative to contact the banknote swallowing bank and keep your communication unimpeded.

2. Do not damage the ATM or bank property when swallowing money or cards.

Different banks have different ways to deal with ATM deposits and swallows, and Ping An Bank's ATM swallowing methods are as follows:

1. Ping An Bank Card in Shanghai Shenzhen Ping An Bank ATM deposit Wrong account withdrawal, you need to dial 95511-3 to enter the manual feedback, and the funds are expected to be returned to your wrong account within 5 working days.

2. If the deposit and withdrawal of Ping An Bank card is not made at the ATM of Ping An Bank in Shanghai and Shenzhen, the funds are expected to be automatically returned to your wrong account within 5 working days.

3. If you make a mistake in withdrawing money from an ATM of another bank, you need to dial 95511-3 for manual feedback, and the funds are expected to be returned to your wrong account within 10 working days.

4. If the card of another bank withdraws money from the ATM of Ping An Bank and the transfer is wrong, Ping An Bank cannot directly verify the wrong account information of the card of the other bank, and you need to contact the bank to which the card belongs for processing.

Just went to the ATM to deposit money, swallowed the money, and the card didn't show the money, don't leave in a hurry. ATMs.

In the business hall of the bank, the staff of the bank should be contacted in a timely manner; For ATMs, wait for the screen to return to the initial interface, write down the number in the upper right corner of the ATM screen, write down the detailed time of the transaction, and get in touch with the bank's customer service in time.

There are precautions after swallowing cash, and you should strictly follow the instructions on the computer screen of the ATM machine. If necessary, you can call the banking service** for consultation (e.g. Agricultural Bank of China).

95599) or for help; Keep your bank card PIN safe. To prevent the password from being peeked at, it is best to block the password with your hands or body; Beware of being "eager to help others" and don't trust strangers easily. Check the bayonet when withdrawing.

and whether there is any abnormality in the entrance and exit of banknotes; When entering a password, try to block it from the prying eyes of others. The corresponding banknotes should be kept properly after withdrawal. To figure out the reason for the ATM card, don't rush to leave.

When the ATM swallows a card normally, the machine will spit out the card receipt, and there will be a card swallow prompt on the screen, and the cardholder can take the receipt to the management bank card.

The specific steps to withdraw money at an ATM are as follows:

1. First find the ATM, then insert the bank card into the card insertion, and wait for the machine to read the bank card information;

2. Next, follow the prompts to enter the bank card password (6 digits of the password);

3. Next, select the withdrawal service in the operation interface of the ATM;

4. Select the withdrawal amount, if it is not the whole number of ATMs, you can choose other amounts;

5. The system withdrawal verification is waiting for the banknote, and you must remember to return the card in time after the bank card is withdrawn.

ATM safety protection equipment mainly refers to the peripheral configuration of ATM machines, such as ATM protective covers, ATM protective kiosks, and ATM protective cabins. As an independent self-service kiosk of high-end ATM protection products, it is gradually gaining the attention of the market. The independent operation of the silver pavilion also makes it possible to enter densely populated places such as residential areas, schools, squares, etc., which brings a lot of convenience to people's production and life.

Encounter an ATM.

If you swallow money, don't spit out money, don't spit out your card, don't leave in a hurry. If the ATM machine is in the bank's business hall, the bank's staff should be contacted in time; For stand-alone ATMs, you should wait for the screen to return to the initial interface, write down the number in the upper right corner of the ATM screen, write down the detailed time of the transaction, and get in touch with the bank's customer service in time.

Upon receipt of such feedback, the relevant officers will investigate the transaction records as soon as possible and make up the deducted money back to the account. Even if the public does not find out that the money has been deducted, the bank will count the ATM cash drawer within the specified time, and if it finds that there is more banknotes, it will reconcile the account and return the money to the wrong account.