Why does my computer have a wired connection that can t be connected and shows a 691 error!

Error 691 really is: 1: There is an error in the name of the domain (the username or password is entered incorrectly). 2: The server does not respond, (the user port in the computer room is wrong, or the account is not activated). 3: ** or overdue broadband payments.

Reasons for Error 691.

1.Telecom limits the number of accounts you can use, for example, your account can be used by 4 people, and now 4 people are using it, and you dial error 691

2.You didn't disconnect after using it, at least the server side still didn't disconnect, thinking you were still using it, similar to the situation above, so error 691

Suggestion: Right-click on the broadband connection every time you turn it off, and tap Disconnect.

Don't keep pestering dialing after error 691, wait a few minutes and try again, if this situation keeps happening, call customer service **10000 Telecom (10060 Netcom 10050 Tietong), tell the staff that your computer error 691 can't be on, and then she asks "how much is your broadband number", tell her your account, and then she sometimes asks you who opened the account, who opened the account, and then after a few minutes she will find someone to help you get it.

Grip !! What will 691 be on the first floor? There are 3 possibilities for 691!

1.Your account number or password was entered incorrectly. 2.

Your account is already logged in, and when 691 appears, it is a duplicate login. 3.The ** merchant server that provides you with PPPoE broadband connection is unstable (that is, the host that manages your account).

I work in the Hong Kong Telecom PCCW Home Broadband Technology Department, dealing with computer errors every day, Windows system, Apple Mac machine to Mac OS metropolis. If you have any questions about the system, go to my space to leave a message, and there will be a reply. If you have an account arrears, you don't need to ask.

Sometimes the service provider needs to reactivate it.

Broadband Error Prompt**:

Error**: This is an account password issue.

a. If the user enters the account number and password incorrectly, let the user re-enter it.

b. When the account expires, you can go to the "IP Integrated System" to check whether the account has expired.

c. The account is stuck on the Internet: It is generally caused by the user not opening the network connection or abnormal hanging wire when the user is off the network, so that the user can turn off the power of the cat and the computer for more than 10 minutes and then connect, which can generally be solved.

d. Account theft: contact the Internet Project Department to solve the problem.

Error 676: It is a problem with the equipment in the data center, and the user can be allowed to log in by dialing several times in a row.

3. Error**720: The modem driver is set incorrectly, mainly because the vpi and vci parameter values are set incorrectly (0 35 for Wanzhou Trace Disturbance Tietong) or the computer needs to be restarted.

4. Error 769:

The reason for this type of error is that the local connection is disabled or disabled by the user, mainly among the users of the Ethernet modem, and the user mistakenly disconnects the NIC connection when the user is off the network, causing the NIC to be disabled.

5. Error 678: The general modem indicator is abnormal, and the link light on the cat flashes (the English identification of the link light of a few cats is showtime), refer to the fault handling of the link is not on or let the user check its own firewall. If the modem indicator is normal, the reason for the failure is that the computer cannot establish a connection with the modem, the solution is to restart the modem, if it still doesn't work, it is best to reinstall the system, this problem will generally appear for a long time.

Encounter this car hall problem situation is on the Internet to get a good situation, suddenly disconnected, and then pull out, on the prompt 691 password or user error, in this case, do not have to restart the computer, you will be re-pulled after a while, but this is very troublesome to close and hide, so, I suggest you buy a liquid router, I believe it is a good choice, about 60 yuan.

Either your username and password have been entered incorrectly, or you have run out of money for your broadband bill. There are only two possibilities.

Error 691 is a username password error. First check whether your account input is correct. Whether the hanging line is caused by abnormal disconnection during normal connection. Whether the account has been compromised, etc. If the broadband expires, it will also prompt 691

Han Xiong, 691 prompted you that the password is wrong, and you are still asking here, do you remember the password? There is also a possibility that there is no money

The network is not working... Check if the cat or router is working properly... Check if the network cable is connected. Check whether the computer network card is running Youzen old normal attack.。。 If they are all just rising... Please call the carrier.

Error 691 (Access denied due to invalid username or password on the domain) Error 635 (Unknown Error) is handled as follows:

1) The username and password are incorrect.

If it is normal after reinstalling the dialer software, the reason is "Dialer software lost".

If the problem persists after reinstalling the dialer software, please call 10000 to report the problem.

The process for error 678 (remote computer not responding) is as follows:

Step 1: Check whether the modem signal is normal, and restart the modem if it is not. If it is normal, see step 2.

Step 2: Ask the user if they have any software such as a firewall or 3721 Internet Assistant, and if so, suggest that the user log out.

1) Firewall and 3721 Internet assistant post-test: if the fault is solved, the cause of the fault is "user software problem";

2) If the fault still exists, enter the next step to continue processing;

Step 3: Instruct the user to check the NIC status and unplug the network cable

1) If the fault is solved, fill in: the cause of the fault is "PC hardware problem";

2) If the fault still exists, enter the next step to continue processing;

Step 4: If the conditions are met (the user has dial-up software, install the CD (win98 should have a network card driver), it is recommended that the user delete the dial-up software and, and then reinstall the network card driver and install the dial-up software

1) If the fault is solved, fill in: the fault symptom is "dial-up connection timeout", and the fault cause is "PC hardware problem";

2) If the fault persists, go to Step 7 to continue processing.

Step 5: Determine whether the ** line behind the modem is available and whether the splitter is connected correctly

1) If the modem can not be used, and the other ** of the billing number can be used, it is recommended to replace the ** line, and the cause of the failure is "the user's indoor line failure";

2) If all ** of the user's home billing number cannot be used, please call 10000 to report the disability. Step 6: If the above processing is invalid or the user cannot do simple cooperation, please call 10000 to report the obstacle.

Possible reasons for the wrong account or password used for Internet dialing 1 Wrong account or password 2 This account is being used3 The general ADSL is bound to the line, and an account and password can only be used on the specified line @4 This account is shut down in arrears.

Look at the downtime? Is the password correct.

First of all, check whether your username and password are correct, if they are correct, please call the service ** to manually unlock the account, in this case, the user is locked.

This is usually an error in the username or password. and re-enter your username and password to separate the case. Or re-establish a broadband connection. Then enter the username and password.

Re-enter the broadband password, if it still doesn't work, contact customer service to repair it, no money.

: Connection error 691 (access denied due to invalid username or password on domain).

I could have gotten on, but I haven't touched anything else, right? Have you asked customer service? If you don't have it, reinstall the network card driver and see.

Press "One person only" and re-enter your password.

The handle of the router. One person can dial up.

There can only be one computer per number. Unless you're using a router.