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Hello dear Samsung users:
According to your description, the appearance of a smartphone malfunction can be influenced by a lot of factors. If there is a conflict with third-party software, viruses, or excessive cache usage, it will cause automatic restart. It is recommended that you try the following:
1. Uninstall the recently installed third-party software and preliminarily eliminate the cause of system software conflicts.
2. Take out the external SD card and test whether there is any reboot phenomenon.
3. Back up your phone's data (**book, text message, **, etc.), and restore your phone to factory settings.
If the problem persists through the above methods, it is recommended that you take your phone to the nearest Samsung service center for testing.
Comments, suggestions, complaints, please click:
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If the phoneFrequent occurrencesAuto-restartsituation, the machine is not working properly, it may beMobile phone system or hardwareIf there is a problem, it is recommended that you send your machine to a Samsung service center for examination.
If the phone can be used normally after restarting automatically, we recommend that you try the following methods:
1.Check whether the auto-restart function is set: Settings-Reset-Auto-Restart, after turning on, the phone will automatically restart the device at the set time (some machines support this function).
Take Samsung S8 phone as an example:
1) Under the main page, click and select Settings.
(2) Under the settings page, click to select [General Management].
(3) After entering the general management page, click to select [Reset].
(4) After entering the reset page, click to swipe [Auto Restart] to turn it off.
2.Try to update the system version of your phone (please back up the data in your device before upgrading).
4.If the phone battery is removable, it is recommended that you replace it with another original battery to rule out whether it is a battery problem.
If the problem persists after the above operations, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will help check and deal with it.
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If the phone is cheating, it is recommended that the phone automatically turn on
1.Check to see if you have accidentally touched the power button of the hand-rented cracker.
2.Check if the source Zen is set.
Turn off the alarm. function (turning off the alarm clock will automatically turn on the alarm before the alarm clock).
3.Back up data (contacts, text messages, **, etc.), restore.
Factory settings. 4.Try it after upgrading your phone.
5.If possible, try replacing the spare original battery.
6.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help you test.
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Samsung mobile phone automatic boot mistakenly touched the power supply with finger keys, Samsung mobile phone is still on standby without actual shutdown (Samsung mobile phone off the celery machine black screen for a long time to talk about ant matching) background advertising self-start, ** third-party timing power on and off software.
If there is a problem with the system, it is recommended to go to the nearby Samsung after-sales service department for testing.
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It may be the reason for the battery, there is a circuit board in the battery, which controls the discharge of the battery, and after the battery is used for a long time, the board may be aged or damaged, resulting in uneven discharge, and the situation you said will occur (I have also had this situation, I thought the phone was broken, and I took it to repair it several times, and it was still the same, and then it was good to replace the battery).
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