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If your Samsung phone has a boot screen but can't boot on the standby screen normally, you can do the following: 1Take out the SIM card and SD card at the same time and try to power on again.
2.When you see the "Samsung logo icon" when you reboot, press and hold the [Menu Key] (left touch-sensitive button) or press and hold the [Volume Down Button] until the word "Safe Mode" appears in the lower left corner of the screen, then let go, back up data (e.g.: contacts, text messages, **, etc.), and restore factory settings 3
If you can't enter the safe mode or the problem persists after operation, it is recommended to bring the three-pack certificate of the mobile phone and send the mobile phone to the nearest Samsung service center for testing and repair.
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1. Use a data cable to connect to the computer and charge for 30 minutes (it may enter a sleep state due to the power running out, and it needs to be activated).
2. Press and hold the power button for about 10 seconds to try to turn it on.
3. Replace the battery and eliminate the battery fault.
4. Press and hold the volume up, volume down and shutdown keys in the shutdown state, and let go when the boot screen appears, and you can enter recovery. Go to Recovery >Chinese >> Clear Data >> Erase all data).
Select Chinese Simplified and confirm, volume key select Power key confirm, select Will install to system and confirm.
Select Confirm, wait for completion, and select Restart to system to enter the new system.
5. If you still can't turn on the phone, it is recommended to send the mobile phone to the after-sales service for inspection and maintenance.
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You go to the place where you repair the mobile phone to try, I have a mobile phone is the same as yours, I asked the master who repaired the mobile phone to brush the machine, and the mobile phone can play again.
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1. Press and hold the volume down button + power button (or home button and power button) at the same time in the shutdown state 2. Enter the boot interface, release it, and you will see the official recovery flash tool in a while.
3. Then select wipe data through the volume up and down, OK (use the volume button to select up and down, use the power button to confirm), and then select yes.
If the mobile phone cannot enter the system page after booting up, and the screen is stuck or frozen, it is recommended to:
1.Please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device; If it is a mobile phone with a removable battery, please press and hold the power button for 8-10 seconds to restart the machine, if it does not work, please turn off the battery and reinsert it.
2.If the problem persists after restarting the machine, it is recommended that you bring the purchase receipt, repair card, and machine to the Samsung service center for inspection.
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Hello: According to your description, since you are not sure about the specific model of your phone, if it is an Android smartphone, it is recommended that you:
1, You can press and hold the power button of your phone for 8-10 seconds to see if your phone can turn on normally after restarting.
2. If you can't, remove the SD card and SIM card of the mobile phone, wipe the metal electric shock with an eraser, reinstall it and turn it on to see if it can be turned on normally.
3. If you still can't, it is recommended that you use the original charger to charge the phone for more than 10 minutes.
4, if it doesn't work, you can see if the phone can appear Samsung when it is turned on, reboot it when the phone appears Samsung word quickly press and hold the left function key of the phone, see if the phone can enter safe mode, and if you can enter, uninstall the recently installed app in the application manager until the phone is turned on normally.
5. If you still can't enter the safe mode after trying a few times, it is recommended that you bring the repair card, purchase invoice and mobile phone to the nearest Samsung mobile phone customer service to test the mobile phone. For more information about your local service center, please click on the following link:
Welcome to Samsung's Digital Services platform.
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What are you doing with so much nonsense, deduct the battery, reinstall it, and turn it on.
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