What are the core functions of the customer relationship management system

Communication, communication ditch, and then ditch.

Qunce CRM Customer Relationship Management System (WeChat Version), used on Android mobile phones and iPhone, is a mobile application designed to provide all-round customer service for business personnel, sales managers, and service staff who often go out to work.

This version helps enterprises to establish a WeChat membership management platform that integrates brand promotion, membership management, marketing activities, and statistical reports. Clearly record and tap potential users, and can also be finely classified according to user characteristics, so as to achieve various modes of precision marketing. At the same time, it provides WeChat *** custom menu management function, users no longer need to trigger a reply by entering keywords, and can directly click on the menu to see the relevant content, this version of the hidden bright and the original WAP of the enterprise is connected, reuse the original functions of the enterprise APP, and at the same time can customize personalized functions, use HTML5 new technology for unlimited expansion, to help enterprises create the most convenient, easy to promote WeChat built-in APP.

TeamStrategy's customer relationship management software solves problems for auto parts companies

1. Through the establishment of a unified information management platform, the internal management business of the automobile sales company is incorporated into the unified information platform, the information island is eliminated, and the business process is integrated, so that the business can respond quickly, accurately and efficiently.

2. Establish a customer relationship and vehicle management system in line with the characteristics of automobile sales companies, as well as a centralized management platform including daily sales management, after-sales service, customer service, market and membership and vehicle logistics informatization.

3. Through the establishment of a centralized information management platform, build a unified collaborative management system with vehicles, customers and as the core.

4. Through efficient purchase, sale and inventory management of vehicles and accessories, we can effectively obtain comprehensive information on real-time best-selling and unsalable models and related products, significantly improve ordering, inventory, sales management, receivables and payables management, and effectively save enterprise inventory costs and overall business operating benefits.

5. Support multi-dimensional analysis of historical data based on sales trends of different models and different regions, and strongly support the performance improvement of each dealer.

The core value of BAICRM customer relationship management system:

Designed for the sales management of large and medium-sized enterprises, it is designed on the basis of the original standard version of the function, increasing the function customization of market analysis and products, and for enterprises with a large number of customers, it can divide valuable customer groups according to different attribute values, so as to promote products in order to find target customers.

Comprehensively build a customer database, intelligently divide customer quality levels, create a regional characteristic industrial pattern, and integrate data to formulate sales plans.

There are many functional highlights of the full-pipe CRM system, for example: the characteristics of the sales management function module.

The documentary process is clear and orderly, which not only improves the work efficiency of the salesman, but also effectively avoids the situation of colliding and grabbing orders.

The customer's current accounts are clear to ensure timely payment.

All customer data and sales data are precipitated in the system, and will not fall into passivity due to the departure of salesmen.

Hierarchical management at any level, superiors can view the work of subordinates in real time and find problems in time.

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1.The customer data archiving effect is good, that is, the system records to avoid the loss of data caused by the flow of personnel, and all records of communication from potential customers to VIP customers are in the system.

2.Through the data analysis of customers who have placed orders that have been filled, it can help the industry share that has occupied the market, and at the same time help the analysis of the customer funnel, and the establishment of the customer funnel is of guiding significance.

3.The control of sales expenses forms a plan and timely control, and there is an audit in the system process.

4.For the development of potential customers, business leaders can grasp the information in a timely manner, which is conducive to the directional development of potential customers.

CRM is short for Customer Relationship Management, i.e., Customer Relationship Management. The main meaning of CRM is to improve customer satisfaction through in-depth analysis of customer details, so as to improve the competitiveness of enterprises. Customer relationship refers to the collection of information that occurs and develops around the customer life cycle.

The core of customer relationship management is customer value management, through the "one-to-one" marketing principle, to meet the personalized needs of customers of different values, improve customer loyalty and retention rate, and achieve continuous contribution to customer value, so as to comprehensively improve the profitability of enterprises.