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If you turned on Phone Finder before you lost it, you can go there.
Perform operations such as locking and positioning the mobile phone.
If you have not turned on the mobile phone recovery function, sorry, at present, vivo company can not locate and retrieve the mobile phone for you through technical means, which requires the cooperation of relevant national departments and operators to achieve, please understand! Tips: Please go to the operator's business hall in time to replace the card to avoid the loss of your phone bill.
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You can view the following information:
1. After the Find Device (Mobile Phone Recovery) is turned on, if the mobile phone is lost, you can enter the official website to jump to the Find Device webpage, and then enter the vivo account and password to log in. You can locate and track the lost phone, control the phone to ring the alarm, lock the screen, back up the data, clear the data and other operations.
2. To find the device, you need to meet 5 conditions at the same time to use it
1. The "Find Phone Find Device" function has been turned on before it is lost, and the opening method of finding the device is:
Method: Go to the mobile cloud service - find - find the device - turn on the switch;
Method: Some models need to enter iButler and select Find Mobile Phone to turn on.
2. It is in the power-on state;
3. There is a SIM card inserted into the mobile phone that can be used normally or it has been connected to WiFi;
4. There is a network signal in the place where the mobile phone is located;
5. If the phone is turned on again to find the phone, you can use the original vivo account to locate the phone, send instructions to lock the screen, sound the alarm, back up the data, and clear the phone.
Find your phone" is an auxiliary function, you need to meet certain conditions to use, it is recommended to recall the scene and location of the lost mobile phone, check whether there is a monitoring device nearby, and contact the local ** to assist in finding it in time.
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Find a mobile phone or computer that can access the Internet normally, search for "vivo cloud service" in the browser, log in to the vivo account of the lost device in the cloud service, and select "Find mobile phone" to locate the device. <>
Note: The premise of using the Find Phone function is to turn on Find Your Phone, you only need to click to log in to your vivo account in "Settings", then click "Yu and Search Search", and turn on the "Find Vertical Calendar Device" function to start using it. If you lose your phone, you can use the password to log in to the vivo cloud service to find your phone.
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1. After the Find Device is turned on, if the phone is lost, you can enter the official website to jump to the Find Device webpage, and then enter the vivo account and password to log in. You can locate and track the lost device, control the device alarm sound, lock the screen, back up the data, clear the data, and other operations.
Note: Overseas vivo accounts do not support the device search function.
2. To find the device, you need to meet 5 conditions at the same time to use it
1. The "Find Device" function has been turned on before loss;
2. It is in the power-on state;
3. Connected to a stable wifi or data network;
4. There is a signal at the location;
5. Log in to the same vivo account.
3. If the device can not be found nearby, you can wake up Jovi by voice, enter the voice command "You are **", and the phone will ring after recognition.
If you do not turn on the function of finding the device, you will not be able to locate the location of the mobile phone, it is recommended to report the loss of the mobile phone SIM card in time, freeze the mobile phone online banking Alipay, change the password of WeChat, QQ and other important software, which can prevent others from obtaining your account information through the SMS verification code and avoid other losses.
If the lost location is monitored, it is recommended to seek help from ** and the monitoring manager to see if they can help find the phone. If you are still using a vivo iqoo phone, it is recommended to enable the Find Device function to increase the probability of finding the device after it is lost.
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My vivo phone was stolen and I don't remember it, what should I do?
Hello, I am happy to serve you and give you the following answers: First of all, I am very sorry that your mobile phone was stolen, and it is recommended that you immediately go to the police station to report the case in order to obtain relevant proof so that you can apply for compensation in the future. Secondly, if your phone is stolen and emptied, you can try to use Phone Manager, which can help you lock your phone remotely to prevent your information from being leaked.
In addition, you can try to use the phone location service, which can help you find the location of your phone and help you get it back faster. Finally, it is recommended that you use as many security services as possible when buying a new phone, such as passwords, verification codes, fingerprints, etc., to prevent your phone from being stolen again.
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