What should I do if I find something missing after signing for the courier?

You should check before you sign for it, now it's all about the evidence!

Signing means recognition, and it is difficult to claim compensation if you find that the goods are missing after signing for receipt, unless there is tangible evidence to support it.

In this case, you can only communicate with the seller or sender to see if it is missing.

The courier can check whether the goods are damaged in front of the courier, and if the damage can be rejected, if it is normal, it can be signed to receive the goods. The method of receiving the courier is as follows:

Check whether the outer packaging of the package (express) is intact and undamaged. Sign the courier receipt (do not give the acknowledgement slip to the courier before inspection). Open the parcel (express) for inspection. After confirming that it is correct, return the courier receipt to the courier, and the receipt is completed.

If the courier company loses the item, it shall give the user a reasonable explanation, and if the item is lost normally, it can be compensated with reference to the relevant laws; If the item is lost due to the employee's illegal acts, the customer can provide evidence to prove the quantity and amount of the package contents, the company shall compensate in full.

When the public mails items by express, they must fill in the quantity, weight, material and other information of the object on the express delivery form, so that if there is a problem, there will be no way to complain and bear unnecessary losses.

Complaints process. 1. When there is a problem with the express delivery, the first contact should be the courier and seller who serve you to understand whether it is a problem in the express transportation process or a delivery problem. At the same time, it is necessary to take photos in time to leave evidence, and if it is a problem in the process of express transportation, you can ask the seller to assist in providing supporting documents such as delivery documents.

2. If the courier is perfunctory. At this time, you can contact the courier station where the courier is located. Generally, there are professional service personnel to solve the problem.

Timely feedback, the problem is clear, what kind of results are required. It's best to ask for a clear response. When will it be compensated, how much will it be compensated, etc.

3. If the site and the courier are not willing to take responsibility, we can contact the general customer service of the courier company. Clear notice: If you do not give a clear reply within a few days, you will be notified to the Postal Administration.

4. If the courier company is not willing to be responsible, it can directly complain to the Postal Administration, provide the courier number, explain the situation, and generally have results.

If there is ** left before sending the express, you can complain about the outlets, if you don't leave **, you can find the merchant to ** or the express weight list, compared with the express delivery signed now, the official does not accept it can find the official China Post: 950616

Questions. Hello teacher, I went to the express station the day before yesterday to send 6 pieces of clothes, a bag of chestnuts, I was sent to my son, my son received the package, opened it tonight to see a piece of clothing inside, the rest were lost, I don't know what was going on, when I was in the fast post station, I saw him put it in, and the package received was only one piece of clothing left.

He put these 6 pieces in a package, including chestnuts, and then I didn't look at the list I gave me at the time, I only took a **, and now I found the list again, and the list said that one and then daily necessities, the weight was kilograms, because I always went there to send things, so I didn't look carefully.

You can call ** to ask at the original shipping address first.

Questions. So what should I do if he says no?

What kind of courier is it?

Questions. It is YTO Express.

There will be mailing ** on the express delivery, as well as the weight of the courier, and you can find the merchant to inquire according to this.

Questions. Its weight is kilograms, and then the courier fee I paid is 20 yuan, and I sent it to Qingdao from Zhucheng, Weifang, Shandong.

Or directly to: 021-69777888 for the shipping outlets to complain.

Questions. I feel that his weight is not right, I am 6 pieces of clothes and 3 catties of chestnuts, I only see his weight now, I didn't look at it carefully.

You can ask the sender first.

Hello! I'm honored that I can answer your questions, I have a basic understanding of your problem, I am sorting out the information, it will take some time to type, I will reply to you right later! ❤️

Hello! According to your problem, the courier package is missing 1, you have made an insurance price, and there is a packing list, evidence, etc., the other party can compensate you as agreed. 2. You do not do the insurance, and you can't prove that the number of mailed items is wrong, then you need to check the outer packaging of the express delivery with the courier person in person, if the outer packaging is damaged, which may lead to the omission or loss of internal items, then you can refuse to sign, and the courier company should compensate, but generally if it is lost, ** is about 3 times the courier fee.

3. If you have no evidence and the consignee has not accepted it, then you can only admit it. 4. When you send the mail, if there is no corresponding packaging, there is a courier company to help pack, this depends on whether you can provide valid evidence, if not, there is basically no hope. If the time is not very long, see if you can view the internal monitoring of the express, of course, you have to have this permission.

Even if it can be checked, it is after the police are called, the relevant departments will come to check. Hope mine is helpful to you!

Dear, do you have any other questions? If you have one, you can ask me, if not, and you are satisfied with my service, you can move your finger and give me a thumbs up. Thank you!

Hurry up and contact the courier or courier company to deal with it, and sign for online shopping: unpack it in front of the courier, and then sign for it after inspection, so as not to cause unnecessary trouble.

Will you know if it's the courier or the seller's reason for loading? Contact the seller and courier first to find out the reason for the lack of delivery. For the express delivery, it has been signed, and it has nothing to do with the express delivery. Before signing, you should open the courier to see clearly before signing.

After signing, the courier will generally not be responsible for the customer service, but will be responsible for the seller, you can call the seller several times more to explain the situation. 315 is also a way to do it if necessary.

In this case, you can only communicate with the seller, because signing for the express delivery means du

It has nothing to do with the courier company, and if the seller is unwilling to be responsible for the dao, there is no way, and he can only consider himself unlucky, because without the certificate of the courier, the seller can ignore it.

Express delivery, also known as: express, is a door-to-door logistics activity with postal functions, that is, the express company through railways, highways and air and other means of transportation, to the customer goods for rapid delivery. In many ways, express delivery is superior to postal services.

Call the seller ** to explain the situation!

Summary. Hello dear, the courier signed but the thing is missing, you can negotiate with the courier company to solve, and if the negotiation fails, you can sue. 1.

Communicate with the seller's customer service immediately, and if the seller admits that it is the problem with his own delivery, then let him reissue it. 2.If the seller says that there is no problem with the delivery here, it may be that there is a problem with the courier company on the road, and let the seller communicate clearly with the courier company.

But personally, I think there should be no problem with the courier company, after all, I have only experienced the first situation) 3If the seller has a bad attitude and does not admit his mistake and does not help you ask the courier company clearly, then you can only make a representation on the side where you bought the goods.

Hello dear, the courier signed but the thing is missing, you can negotiate with the courier company to solve, and if the negotiation fails, you can sue. 1.Communicate with the seller's customer service immediately, and if the seller admits that he knows that he has shipped the problem, then it is okay for him to reissue it.

2.If the seller says that there is no problem with the delivery here, then there may be a problem with the courier company on the road, and the seller should communicate clearly with the courier company. But personally, I think there should be no problem with the courier company, after all, I have only experienced the first situation) 3

If the seller has a bad attitude, does not admit that he made a mistake, and does not help you ask the courier company clearly, then you can only make a complaint on the side where you bought the goods.

If the package is lost or missing, you can call the headquarters customer service ** to complain as soon as possible. However, if it has been determined that the lost items of Laochaqiao cannot be found, you can only go through the claim process. The courier company will deal with it according to the terms on the back of the express delivery note according to the insured price and uninsured classification.

The most important thing is to prove that you are the sender or recipient of this package (so after sending the express delivery, the stub must not be thrown away casually) and the value of the goods inside (when sending valuable personal items, you must insure the price or when the courier receiver faces the package, and take pictures, etc.).

If the express carrier has not left, record the goods information in the carrier note and let the carrier sign for confirmation, which can be used as good evidence.

If the express carrier has left, then please contact the seller in time to communicate, confirm whether it is the problem of delivery, or the carrier's problem, if it is the carrier's problem, please contact in time, if it is the seller's problem, please let the seller verify whether all the goods have been shipped, if it is due to the merchant's wrong delivery, as long as you communicate with the merchant and take photos to testify, it can generally be reissued.

However, it should be emphasized that when the quantity and quality of the goods are consistent with the seller's statement, you must not sign for the goods easily, so as not to cause unnecessary trouble.

The reasons for the slow arrival time are as follows:

1. The most direct time for express delivery is that the distance is proportional.

2. It is related to the number of outlets, the more outlets, the faster the arrival time.

3. Whether the express company owns cargo planes, transport vehicles, and the number of vehicles it has.

4. Distribution of express outlets. Express delivery is generally to the provincial central outlets, then to the municipal outlets, then to the county or district outlets, and then to the township outlets, and finally to the consumer.

Summary. Hello dear. Don't worry. The courier signed for something missing. You must do a good job of collecting the following evidence.

1.First of all, you should contact the courier immediately. He explained the situation. Said that there were few things in the package.

What should I do if I sign for the courier but there is something missing?

Hello dear. Don't worry. The courier signed for something missing. You must do a good job of collecting the following evidence. 1.First of all, you should contact the courier immediately. He explained the situation. said that there was less in the package.

Said it. 2.Then you contact the seller right away.

Explain to the seller that the contents of the package are not in order. 3.If the courier thinks you took it, or the seller thinks you took it.

You need to do the following steps.

The seller sends one less item.

Nonrecognition. 4.First of all, you need to give feedback to the express company first. Hand Na 5Then ask the accident outlet to retrieve the silver potato parcel on the day of this monitoring. 6.Require the sender to monitor when the shipment is retrieved**.

Does the seller admit it? If the seller does not admit it. You'll need to contact the seller's recipient.

Don't worry about your sudden situation, you must be patient. Because the seller said that he had sent enough. He also needs to provide corresponding branch evidence. Neither can he if he can't provide evidence. Prove that he shipped the goods sufficiently.

You must bite the nail on the line.

What to do. Ask about custom messages].

The first thing you need to do in this process is to determine if the seller has sent you less goods.

You first take a look at whether the outer packaging of your courier wide hail socks is intact and damaged. Before you receive the express carefully, the express delivery at the express site has a ** video. There will also be ** videos at each sorting center.

If the outer packaging is damaged in the middle of express transportation, you need to contact the Kuailiang Spine delivery network directly and ask him to monitor the whole process for you. As long as you can prove that the parcel is lost due to damage, you can ask the courier to compensate you.

The courier is in good condition.

The courier package is in good condition, and you now need to contact the courier who sent the express spine orange at that time. Let him write you a proof that there is something in the express mail at that time.

Summary. Hello dear, glad to answer for you! If the courier signs for the delivery but the item is missing, if there is conclusive evidence that the courier is at fault, you can request appropriate compensation.

When the express mail is lost, damaged or short, and the uninsured express mail is not insured, the letter category shall be compensated according to 2 times of the service fee (excluding other surcharges), and the parcel category shall be compensated according to the actual loss value, but the zui shall not exceed 5 times of the service fee (excluding other additional fees). The Company shall not be liable for any other damages or indirect losses.

Hello dear, glad to answer for you! If the courier signs for the delivery but the item is missing, if there is conclusive evidence that the courier is at fault, you can request appropriate compensation. When the express mail is lost, damaged or short, and the express mail is not insured, the letter category shall be compensated according to 2 times of the service fee (excluding other surcharges), and the parcel category shall be compensated according to the actual loss of Wang Song's value, but the zui shall not exceed 5 times the compensation of the service fee (excluding other additional costs).

For other losses or indirect losses, the company shall not be liable for compensation and travel compensation.

Extended information: For insured shipments, the insured fee will be charged at 2% of the insured amount, and when the express is lost, compensation will be made according to the insured amount, and the high limit of insured value is RMB 10,000 per ticket; In the event of loss, damage or shortage of the express mail, the service fee will be exempted (excluding additional fees such as insurance and other hidden books); The express company is not responsible for the delay and damage caused by force majeure such as natural disasters, air crashes, zhan disputes, traffic accidents, ** behaviors, etc. The relevant laws and regulations stipulate that Article 47 of the Postal Law shall compensate for the loss of mail in accordance with the following provisions:

If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail. If the uninsured mail is lost, damaged or the contents are short, the compensation shall be based on the actual loss, but the high compensation amount shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation will be made according to three times the fee charged. Postal enterprises shall indicate the provisions of the preceding paragraph in the notices of their business premises and on the mailing documents provided to users, in a manner sufficient to attract the attention of users.

Postal enterprises due to intentional or gross negligence caused by the loss of mail, or failure to perform the obligations provided for in the preceding paragraph, has no right to invoke the provisions of the first paragraph of this article to limit liability. Through the above explanation, we can understand that if the express delivery is missing, it can ask the courier company for compensation, and the country also has relevant laws and regulations.