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That's for sure!
All people in the workplace have a common feeling: some people are obviously not good-looking, with ordinary education, but they are highly valued by leaders, and they are promoted to leadership positions after working for a short time, and they are well managed! I have to say that this is an ability that many people can't match, and this ability is what we call leadership!
Leadership has nothing to do with academic qualifications, nothing to do with IQ, but something to do with emotional intelligence! Ten years ago, I met a friend in Beijing, who was the manager of a company's North China region, with a primary school education and a short figure, but he actually managed a sales and service team of dozens of people, including many graduates from famous universities! Every year, the sales in this region are hundreds of millions, accounting for half of the company's total sales!
After a few encounters, you have to admire his amazing emotional intelligence! So, what exactly is emotional intelligence, let me tell you in detail.
1.Emotional intelligence is human sophistication. As a leader, the business ability is not necessarily outstanding, but the sophistication of the people is definitely second to none! Who should be respected, who should be far away, what should be done, what should be said, must be extremely accurate!
2.Emotional intelligence is all about dealing with people. Dealing with people is a science, and why many people stumble in the workplace is nothing more than not knowing how to treat people.
3.Emotional intelligence is all about looking at words and looks. Observing words and colors is a kind of understanding, and this understanding is emotional intelligence. We often use an elm head to criticize a person for not knowing how to raise eyebrows and low eyes, that is, accusing him of not knowing how to see the subtleties!
4.Emotional intelligence is all about talking and acting. In the same way, why different people say it, it will have different effects, it is all affected by emotional intelligence. If you have high emotional intelligence, you can't speak, and if you have low emotional intelligence, you can't speak!
5.Emotional intelligence is about respecting the superior and the inferior. People with high emotional intelligence will not only manage their bosses, but also control their subordinates. Respect for the top, then the top; If you respect your subordinates, you will issue them. And none of this has anything to do with academic qualifications!
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There are two kinds of people who can be bosses, one is their own hard work, such a person will have a good IQ and mind, but the EQ will not necessarily be high, and the other is that the family has money to be the boss, such a person's IQ and mind may not be too high, after all, it is just relying on the family, but every day to pick up girls, EQ must be high, thank you for adopting.
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Yes, the person who is the boss must always be very high, because she has to socialize with all kinds of people, interact with all kinds of people.
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Of course, otherwise how to lead the people below.
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Patience is real, perseverance.
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As a veteran in the workplace, leaders reveal multiple information in their words and deeds, people with low emotional intelligence can't see through it, making themselves embarrassed in the workplace, and people with high emotional intelligence can see the intentions behind the leader and thrive in the workplace.
The 3 sentences of the leader can be understood by people with high emotional intelligence.
1."Treat the company as home".
When a new employee arrives, many leaders will tell the employee: "Although the company is your home, your colleagues are your relatives." In this way, leaders bring each other closer together and let employees let go of the unfamiliarity of their new environment and work.
After graduating from Xiaoxin, he came to an education and training company as an English tutor, and when he first came, the teaching supervisor took Xiaoxin and introduced him to everyone, and told Xiaoxin: "This is your home and family, work hard in the future, and ask your seniors for advice if you have difficulties, you're welcome." ”
Xiaoxin also opened his heart, was considerate to his colleagues, took the initiative to help others when he was busy, and directly told his colleagues what he thought, completely treating himself as his own. Once my colleague Xiaoyu did not connect with Xiaoxin in advance about the course content, the class content was very unsmooth, and Xiaoxin was complained by parents. As a result, Xiaoxin criticized Xiaoyu in front of everyone, which embarrassed each other.
As a result, he was bumped into by the leader and criticized why the two people did not strictly implement the teaching process, one of them did not take the initiative, and the other party did not care. Eventually, two people were notified across the campus.
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