Is the vivoY5s phone locked?

If the internal has been locked, you can check the corresponding description status in the relevant configuration, and in general, there will be some data contained in the relevant data, and you can also carry out some corresponding security problems.

Then you have to see what the situation is on the phone, if you really can't solve it, you can ask someone else to help you double-click.

Prompt "This device has been manually locked": Go to Settings - Fingerprint, Face & Passcode - Smart Unlock - Off.

If you forget the lock screen password on your vivo phone, you can handle it as follows:

Situation 1: Forgot the lock screen password but can use your fingerprint or face to unlock your phone:

1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);

Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.

2. Click Forgot Password and use the password to change the lock screen password

Note: Both passwords need to be entered correctly to change the lock screen password.

3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;

Situation 2: I forgot the lock screen password and couldn't use my fingerprint or face to unlock my phone

1. Enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the 5 wrong passwords need to be at least 4 points and the password entered each time is different);

2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;

Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.

It can be unlocked with a fingerprint or face.

Flash the phone store and keep the data.

The phone is locked, and you need to enter the vivo account password to unlock it.

Click "Forgot Password" and follow the prompts to retrieve your password;

2. If you can't retrieve your vivo password, you can reset your password through your account. Please click on this link.

The reason for the appeal is "Forget the password problem" or "The mailbox is deactivated, and the email address is changed", and then fill in the relevant information and appeal the account according to the prompts.