Is a telemarketing system worth buying? I just wanted an automated outbound feature

The automatic group call function is in violation, and the Ministry of Industry and Information Technology has strengthened the management of the communication environment. You want this feature to be investigated as soon as it is discovered. The callback system can import data in batches and dial numbers with one click.

Convenient, efficient and fast. And this system is included. What they do is a call-back line, which can avoid the telemarketing to play multiple accounts.

You can enter the number on the keyboard, click the number with the mouse, or take the number on the screen to achieve **out;

It is also possible to import a large amount of customer data, and then make group calls for these customer data, which is usually used in marketing, return visits, questionnaire surveys and other businesses. Functions include group call task creation, task assignment, task statistics, agent outbound calls and call content records, and other AOFAX --- automatic outbound call system.

This system can also be purchased. It's also quite convenient.

If it is small, ** is not very expensive, of course, it is also worth buying, after all, it is easy to use yourself.

It can be purchased, and the automatic outbound call function of the telemarketing system can help you double the efficiency of your outbound call. Thank you!

If you just want to make an automatic outbound call, you can also buy it, nothing more than just buy software, ** is not expensive, I can buy it so with a small phone system at home, such as only buying a software **, software and hardware are one**, and then there is to see how big your outbound call volume is, if the outbound call volume is large, you can buy, after all** is not the only factor in the purchase, specifically you can go to them** and their sales staff to talk, after all, I am not specifically doing this, they should be able to explain it to you, Hope mine can help you.

**Marketing call center system, according to the current situation of large-scale outbound calls of enterprises, and business model, the following features are developed. 1. Change manual dialing to automatic dialing, and the system will automatically dial after starting the task. Or click to dial (one-click automatic outbound call) to save dialing time.

2. Batch outbound calls. For enterprises that need to make outbound calls in large quantities, they only need to import data batches into the system, assign them to the corresponding agents, and start tasks to make outbound calls in batches. Depending on the business model, you can select the corresponding outbound call mode.

Automatic outbound calls,It should be in the background batch import ** number,And then call out one by one,It's very time-saving,The efficiency is quite high,You can go online to specifically search for performance,Scheduled outbound call,Click on the outbound call,Smart call,Be careful to seal the card。

For group calls, the call multiplier can be adjusted, which means that an agent can control several numbers at the same time. The name is the number. Thirteen years of experience in the line.

Outbound calls are automatically dialed by the system.

Outbound call mode: hang up after the voice is broadcast, press the button to manual after the voice is broadcast, directly transfer to manual after the voice is broadcast, and directly transfer to manual after the voice is broadcast.

It's not a robot, but a short voice recording, and it is generally directly chosen to be transferred directly to a human.

Whether the telemarketing system is good or not depends mainly on the line, because the system functions are almost the same.

More than 10 years of experience. Turn on the mobile phone, press 180, press 9679, press 1139.

I have the right to speak on this issue, after all, I have been working in the industry for so many years, and if I make an automatic outbound call, I should import ** numbers in batches in the background, and then call out one by one, which is very time-saving, and the efficiency is quite high.

I hope the sharing of Fangda smart housekeeper can help everyone.

The outbound call ** system for business development, customer return visits, questionnaires, etc. supports local explicit and hand-dialed skirts.

It can be used on both computers and mobile phones.

The system is simple and quick to use, no card and no equipment.

Our outbound call line is to change the caller to the called, to achieve three-way calls, to avoid high-frequency outgoing calls being blocked, but also can be one-click dialing, one-click import contacts, employee task assignment, dial record duration, play ** automatic recording function. Simple, safe and easy to use!

Point call, group call, hand dial, use the big system, it's very worry-free.

At present, our company uses Fangda in two modes, group call and hand dial.

**Sales is really tired, I don't know if your company still dials the button yourself? You can try the cloud-based telemarketing assistance software, which has functions such as background import data, automatic dialing, and follow-up records, and you can see my avatar.

We are the first to sell the anti-blocking line, which is the software on the host side, and the main role is to change the caller to the called, so as to avoid high-frequency payment being banned. Other functions of the software also include, one-click dialing, one-click import contacts, employee task assignment, completion query, automatic recording, etc.

Which is the best outbound call system? How to choose?

There is no best, only the best for yourself.

Each company's business is different, so the route chosen is also different.

Each company is different in size, so the selection system is also different.

However, when choosing a system, the following three points must be examined!

First of all, the probability of banning should be low!

Secondly, have a CRM system!

Import customer data in batches, and filter and organize the data to eliminate high-complaint numbers and certain types of blacklists. It can also be automatically dialed, intelligently guided, and transferred to a manual agent for complex problems. Carry out classification management, label management and so on.

Finally, after-sales service should be perfect!

For customers who have just started to use the system, we will be guided one-on-one by the salesman, including teaching and teaching. After using it for a period of time, it will regularly assist customers in retrieving the phone and checking the reason for the ban. If there is a technical problem, the company's technical team solves the problem within 7*12 hours.

At present, the functions of the outbound call system are relatively complete and practical, such as automatic dialing, intelligent communication, automatic recording, automatic classification, automatic analysis, telemarketing assistance, data mining, transfer labor and other functions to help get rid of marketing problems.

Let's talk about dry goods directly! There are only two modes that work, the first is the callback mode, and the second is the dedicated line direct dial, both of which are effective, and I don't know how to ask.

Hello, the outbound call mode of the telemarketing system can be divided into group call and point call, group call is a one-click call of multiple number systems, and point call is a manual click on the number of outbound calls.

What industry are you, I can help you determine what kind of outbound call mode you are more suitable for. The outbound call mode of Chengdu Fangda outbound call system is mainly point call and group call, point call is suitable for non-financial industry, and group call is more suitable for financial industry.

Yunke outbound call system.

There is not only one way, Yunke combines a lot of customer feedback, in order to improve the customer's efficient outbound call needs, Yunke has launched the following methods:

SIP line outbound call: with many resources, provide multi-faceted line resources, avoid account blocking and complaints;

Two-way outbound call: support callback, support callback missed connection**, avoid the loss of business opportunities;

Multi-card phone outbound call: anti-blocking, can be arbitrarily set 1-5 ** cards to dial in turn;

AXB outbound call: lower phone bill, AXB anti-blocking outbound call system voice ** purchase, lower tariff;

Telemarketing card.

Telemarketing outbound call software includes:

Any call telemarketing assistant app is one of the best in terms of anti-sealing, no matter how many customers are contacted**, it will not be blocked because of high frequency, but it is still necessary to treat customers civilly and pay attention to user complaints.

Xingchen Haihai's outbound call software is equipped with a callback system, and cooperates with the three major operators to help you solve the account ban to the greatest extent possible.

The anti-blocking telemarketing software of Changsha Card Xin and Dixin of the telemarketing outbound call system is the best to use.

Changsha Kaxin's anti-blocking telemarketing software, through the mode of middle number, can transform multiple call objects into a single call object, and the operator can not detect the probability of calls between salesmen and customers, so it can solve the problem of high-frequency number blocking. Secondly, Changsha Kaxin's anti-blocking telemarketing software comes with a blacklist filtering system.

As long as there is a chance of complaints, it will be filtered out, which can reduce the problem of complaints from the customer, and the software sets a limit on the number of outgoing calls per day to avoid customers from complaining because they feel harassed. At the same time, Changsha Kaxin has a stable operator line and an anti-blocking telemarketing outbound call system, which can be tested free of charge in the early stage to minimize the risk of customer purchase.

The function module of Yuxiang in outbound calls mainly focuses on two indicators: outbound call efficiency and call quality.

1. Outbound call efficiency.

For telemarketing personnel, the outbound call method is a factor that directly affects the efficiency of outbound calls, for example, compared with the two ways of dialing one by one number input and batch import number dialing, the latter must be more efficient.

2. Call quality.

Call quality is also an indicator that enterprises should pay special attention to, if the call quality is poor, the signal is unstable, the voice is intermittent, etc., it will directly affect the communication effect, resulting in unsatisfactory conversion effect. At present, most of the best outbound call solutions are deployed in the cloud.

Including public cloud (SaaS) and hybrid cloud, the hybrid cloud slip and core solution generally refers to the first line through the voice gateway to the call center system, and then connect to the customer, so the network environment of the enterprise side has an impact on the call quality; Comparatively speaking, public cloud solutions are less affected by the network environment.

Our outbound call system has two lines, virtual trumpet and callback, each with its own advantages to meet the needs of different enterprises. Let's introduce the principles and characteristics of the two lines, please read below.

First: Virtual Trumpet.

There is no need for an individual card, you can apply with the company's qualification, and the operator will provide the number. Major large and medium-sized cities across the country can be displayed, and the number is exclusive, not shared. Also, don't worry about any markings and abundance issues, as they will be cleaned and replaced regularly.

Second Divine Letter: Callback Line.

Change the way of dialing, first call the middle number, and then dial the middle number to the hail blind shirt listening to both sides, both sides are in the answering mode, there is no call record in the whole process, completely solve the source of the high-frequency problem. Reveal your real number to improve the connection rate, and you can operate it on your mobile phone.

Third: system advantages.

There is a stable CRM management system, as well as an OA office system. Recording capture, content detection, calling**, effective connection rate, average duration, customer tagging, and more are all available. It can greatly improve the work efficiency of agents and facilitate enterprise management.

We focus on the research of cloud call system, and apply big data management system and artificial intelligence technology to the field of outbound calls, so as to provide enterprises with a stable and efficient outbound call system. With a mature R&D team, a number of high-quality lines, and an experienced after-sales team, we will escort your outbound call business.

There are a variety of outbound call systems on the market, how can you choose the most suitable one? With many years of experience, it is recommended that you can investigate from the following three aspects.

First: Powerful.

Use callback, middle number, virtual number and other modes to avoid the problem of high frequency of outbound calls. Combined with the needs of the enterprise, the data is automatically imported, the whole process is automatically outbound called, the low-quality number of the slippery orange is automatically identified and filtered, and finally the outbound call statistics report is automatically generated. It includes call duration, intent satisfaction, outbound call correlation data, etc., for managers to analyze.

Second: after-sales improvement.

Professional training coupled with patient after-sales, especially for friends who use the outbound call system for the first time, professional training can make employees get started quickly. Strong technical team, continuous development and maintenance of the system, regardless of holidays have after-sales service.

Third: the line is stable.

Long-term stability is more reassuring than short-term peaks. In addition to maintaining the normal use of the line, there is also a backup line to prevent the line from being deactivated due to special events, and not to implicate others because of the problem of a few users.

To sum up, the high-quality outbound call system applies AI technology to the field of outbound calls, and basic big data and artificial intelligence make outbound calls simple and efficient. The company's continuous research and development ensures that your outbound business is far ahead of the peers.

The outbound call system is very easy to understand, it is a system used for external calls, telemarketing is only one of its use scenarios, in addition to the nature of sales, it can also be used for notification, investigation or return visit business.

The general outbound call system mainly includes customer relationship management.

Agent monitoring and management, one-click dialing for outbound calls, pop-up screen for incoming calls, call recording storage, report export, SMS notification, number hiding and batch outbound calls, etc.

Then what's the difference between an outbound call system and a manual dial?

The difference is very big, manually dialing, a mobile phone number 11 digits, a ** number 5-12 digits, that is to say, manually dial ten numbers, we may have to press the key hundreds of times, raw hands may also be wrong to press again, the efficiency is very low, and successfully connected, after communication, all our content has to manually mark and classify customers, and at the same time have to manually register the communication process, the efficiency is not often low.

For managers, you can't monitor whether your agents are fishing, and it's hard to keep accurate statistics on employee success.

However, the outbound call system is very efficient and accurate in terms of dialing action, information registration and employee management.

First of all, the agent can import customer information in batches, and then the system will have the function of empty number screening, eliminate invalid numbers, and then dial with one click, you can establish a dialogue with customers.

Knowledge base assistance and other functions make communication more efficient and accurate.

For managers, functions such as agent monitoring, statistical reports, authority settings, and recording quality inspection are also very conducive to managers' business review and employee performance evaluation.

To sum up, from the business process.

In terms of call efficiency and management, there is a considerable difference between an outbound call system and a manual dial**. If you really need to do telemarketing or outbound call business, it is recommended to use the system to support your work, rather than manual dialing and original management.

Generally, the outbound call system is charged on an annual basis, ranging from a few hundred yuan, and there are also some companies that do not charge as long as you purchase their lines. There are various forms, and if you want to purchase, you can compare them in many ways.