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Hello. We apologize for the inconvenience.
Based on your description, it is recommended that you first factory reset your phone before trying to use it and observe if this abnormal phenomenon still occurs. The operation of factory reset of the phone is as follows: Main Menu - Settings - Reset - Factory Reset - Reset Phone - Erase All Contents.
Since factory reset will erase important data such as contacts, text messages, etc., it is recommended that you back up your important data first to avoid inconvenience caused by loss.
If the problem persists after factory reset, it is recommended that you update your phone system to the latest firmware version before using and observing. The latest firmware version of Lenovo A788T is A788T S104 20140618, which supports OTA upgrade mode, because you can't know your current system version, it is recommended that you try it through the operation path of Settings - About Phone - System Upgrade - Check Update.
If the upgrade cannot be completed by the preceding methods, you need to flash the upgrade. Due to the risks associated with flashing your own device, failure to flash your device may affect your device's warranty, for your sake, we recommend that you take the time to go to your local Lenovo after-sales service center to have an engineer assist in the upgrade.
If you have strong hands-on ability and are willing to bear your own risk, I personally recommend that you pass.
Flash the firmware and methods to try to complete the upgrade.
If your phone still has this problem after the system upgrade, we recommend that you take the time to go to a Lenovo authorized repair site and have your phone tested and maintained by our engineers.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Yes, but not necessarily.
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Hello. Lenovo mobile phone A788T body built-in FM radio program, if you delete it by mistake.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.
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Mine hasn't been used, you can find a place with a good signal to try.
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We apologize for any inconvenience this may cause and affect your use.
1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;
2.It is recommended to optimize the equipment system:
a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
d.It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.
3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.
If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.
Lenovo authorized repair site inquiry.
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Hello, sorry for the inconvenience.
If your FM radio is not able to listen to the FM radio as usual, please try the following:
1. Check whether the FM signal is bad in the area, and it is recommended that you go to an open and unshielded area to try;
i.If the earphones are invalid, it is recommended that you replace the earphones to try the false mountain to rule out whether the earphones are incompatible or the headphones are faulty and there is no FM signal;
ii.If replacing the earphones does not work, it is recommended that you back up your data and try to restore the factory settings to rule out whether it is caused by a system abnormality.
If the above operations cannot be improved, it is recommended that you go to the Lenovo maintenance site for inspection and repair in time, which may be caused by FM-related hardware failures.
The address of the repair station.
You are welcome to contact us at any time or visit Liannuo Yu Sell Want to Ask (for consultation.
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In this case, the system is already unstable, and it is recommended to deal with it in the following way:
1. Restore factory settings.
Do not flash the machine directly, as this may cause the system to fail to flash or become bricked due to system stability and compatibility problems.
After recovery, you can continue to use or flash the machine.
Second, flash the machine. The current flashing tool is more mature, and the compatibility is good, and the success rate of flashing is high, it is recommended to use the flashing tool to flash.
For example, the mobile phone installs the flashing master, the flashing wizard and so on.
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Hello. We apologize for the inconvenience.
If the device cannot receive calls**, we recommend that you simply troubleshoot as follows:
1. Please check whether there is any arrears, if the balance is insufficient, please make up the arrears to the operator and try;
2. It is recommended that you replace other mobile phones or compare the use of other users of the same operator around, it is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to change the network environment;
3. If you have the conditions to replace other SIM cards, it is recommended that you change the SIM card for comparison and use, if the individual SIM card cannot call in and out normally, it is not ruled out that the card is faulty or compatibility problems, it is recommended to contact the operator for specific detection and processing;
4. If the above operations cannot be improved, it is recommended to back up the fuselage data and try to restore the factory settings;
If the problem cannot be effectively solved after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Due to the risk of self-flashing and may affect the warranty of the device, we do not recommend that you flash the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in the defect treatment.
Lenovo authorized after-sales site inquiry.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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That must have been a white thing to go out of.
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Try a factory reset to do it
Third-party game software due to compatibility and performance requirements problems, and can not guarantee that it can run normally on your model, if A788T can not operate normally "Plants vs. Zombies 2" game software, it is recommended that you can change the software version to try, or uninstall and re-install, you can do it through the major electronic markets**, you can also choose other electronic markets according to your preferences, or use the PC computer**apk format installer to install and use.
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We apologize for the inconvenience.
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