What is it like to work in Haidilao?

I worked as a waiter on the 8th floor of Lotte Intime Department Store at the 15th branch of Haidilao Wangfujing in Beijing for 3 months. First of all, thank you for this time in Haidilao. To put it simply, there are good and bad personal experiences, and the shopkeepers who run the hall are the people at the bottom of the society.

In the name of Haidilao, it is not an honor. Isn't it the same ushering in to the nodding ha? But that's always been the case in the service industry.

What is it like to work in Haidilao?

Nowadays, when it comes to hot pot brands, many people first think of Haidilao. Although there are many characteristic hot pot brands in China, it is still Haidilao that can achieve the leading leader. What is it like to work in Haidilao?

Most people who have worked in Haidilao should have the following feelings.

01, the accommodation environment is clean, there are special personnel to clean Haidilao is to serve the public, but if you really work in Haidilao, then your experience will not be bad. In fact, the reason why the Haidilao brand can become bigger and stronger is the main reason why they bring people to their original intention. Whether you are a customer or an employee of Haidilao, you can feel the warmth in this big family.

When you first go to Haidilao as an employee, you will be surprised that their accommodation environment is so clean, whether it is a big city or a small city, basically employees are assigned by the dormitory, and their dormitory allocation is basically not far from the place of work, we know that Haidilao is basically opened in the core of the city, so you can live in the core of the city when you work in Haidilao, and Haidilao's staff dormitories are very clean and tidy. There is also a special aunt to clean up for yourself, so you don't have to worry about these problems at all.

02, the diet is very good, and the other one is that many people are very concerned about, what are the Haidilao staff eating? In fact, the staff of Haidilao do not eat Haidilao every day, and they will also eat normal food when they eat hot pot. In Haidilao, there are special chefs to cook for these employees, and each meal has two dishes or three dishes and one soup, which is also relatively particular, so if you don't have a high diploma, but you want to live a quality life to Haidilao as a waiter, it is indeed a very good choice.

Of course, if you want to eat Haidilao hot pot yourself, or bring your companions to Haidilao to eat hot pot, you can also enjoy a 6% discount for Haidilao's internal employees.

03, long working hours, high requirements for employees Although Haidilao's benefits and treatment are indeed very good, and the salary is relatively high in the service industry, he will definitely have something that you need to pay. Many people who have worked in Haidilao say that in fact, Haidilao's working hours are very long. In the peak season of Haidilao, it may take up to 12 hours a day to work, and every time you see a guest, you have to be respectful, and every small detail must be done very well, so the whole person will feel very tired.

In addition, Haidilao's requirements for staff are also relatively high, there will be 8 or 9 days of training before joining, this time is a two-way choice, if you can enter Haidilao, there will be special training later.

The treatment is not as good as the report says, the minimum is 4300, but the minimum is eleven hours a day, (a week to be on duty two or three times a week, at least one hour at a time, if the business is good on holidays, the off-duty hours will be extended, these are compulsory overtime) four days a month, this is the longest working time in the catering industry, the guests come to nod and greet each other with a smile, almost every day to have a meeting to summarize, but also to study, sometimes to take exams, very stressful, all day to run around, Basically, there is no free time, some store management is of low quality, and if you don't do a good job, you will be scolded for a bloody dog, so the personnel turnover is very large, you went to Haidilao once last month and went again this month and found that most of the waiters have new faces, ordinary employees eat and live without deducting anything, take a few sets of clothes to stay and wash the bedding everything, many places to live are high-end community gardens or something, but there will be many people living in a suite, don't think about private space, good welfare is only above the manager level, And a lot.

First of all, I think it is a very happy experience to go to work in Haidilao, because the thoughtfulness of Haidilao's employees and customers is meticulous, and their benefits to employees are very generous.

If you can feel like you can go to work from 9 a.m. to 1 a.m., with a 2-hour break in the afternoon, and the rest of the time it's been busy, my smiling face stiffened on my first day at work! The salary is average! The salary is piecework wages, if your piecework wage in the month exceeds the minimum wage, you will get the piecework wage, and if you do not exceed the minimum wage, you will get the minimum wage, there are 4 days off in a month, there is no pay on the day of leave, especially tired, not only physically tired but also tired, and you have to hold a meeting every day to summarize!

The turnover of personnel is particularly large, and there are many resignations that cannot be done! Don't listen to the outside saying that the salary is high and the benefits are good! In fact, it's just average, I don't feel that working in the factory is easy, the factory work is only 12 hours at most, and Haidilao is far more than 12 hours!

Intentionally or unintentionally, I have "interviewed" waiters at several Haidilao restaurants in Beijing during meals. The most significant feature is that they all have a strong sense of happiness and dedication, and employees have five insurances and one housing fund, you must know that in the imperial capital, many small and medium-sized enterprises cannot do this. Once an eldest sister in Sichuan told me that she had just given birth to a child some time ago, and Haidilao gave her half a year off, her salary was still paid, and she could get 3,000 a month during pregnancy.

It seems that there is really no reason not to be happy. The service industry is already treated very well.

Haidilao's employees are first of all work intensive, the reason why the employee turnover rate is higher than imagined is so, the employee's upward channel is very clear, the company's training is to spend 5 years to let him rotate, and all positions in the store have been done, including leaders, waiters, food messengers, food preparers, etc., during which their work ability is evaluated, and finally the store manager position.

I used to work in Haidilao, I think it is the same as other catering work, it is no different, maybe you have to be more enthusiastic and more cordial when you go to work in Haidilao, and secondly, the treatment of employees at work in Haidilao is also good, much better than others.

I don't know much about Haidilao's training and life outside of work, but I have "interviewed" the waiters of several Haidilao restaurants in Beijing, intentionally or unintentionally, during meals. The most significant feature is that they all have a strong sense of happiness and dedication, and employees have five insurances and one housing fund, which is something that many small and medium-sized enterprises in Beijing cannot do.

Eat once and never go a second time.

Ladies and gentlemen, I am a student, and I want to come out to exercise during the winter vacation, how is the salary of Haidilao winter vacation workers, are you tired? The main thing is what time is the commute time? Can you help me? I've had experience with it before.

Tired.

I went to work at nine o'clock in the morning, and I ate first in the store, everyone was very fast, and I was in a hurry and often drank soy milk and was scalded to death. Then you have to hand in your mobile phone, and everyone starts to wipe the table, wipe the food rack, wipe the ipad, mop the floor, and pay attention to a fast and accurate ruthlessness.

The veteran staff here are very skilled, and everyone is like clockwork. When I first arrived, I was trained every day, and cleaning was tiring. After wiping the table around, my whole hand was almost straight.

The trainers are employees who have worked in Haidilao for 3-5 years, and the training content includes corporate culture, system requirements, food varieties, etc. The training venue was in a large classroom, and the scene was similar to that of a high school class, and I remember an uncle who was criticized for playing with his mobile phone all the time. I took a lot of notes at the time, but the trainer said it was an official secret and couldn't be passed on.

Decentralization Each attendant has the right to reduce the amount and discount, and the size of the right varies according to the level. If we are a junior employee, we have 5 yuan to erase the permission, 30 yuan to deliver food, and the discount can be discounted up to the most, but the number of permissions per day is limited and cannot be used indiscriminately.

For example, employees must take their plates and cups away after eating, and they can't be left. The service must be done brisk walking and jogging, and it is strictly forbidden to walk leisurely here, so the waiters here must wear sneakers for the convenience of walking.

Service must be smiling, before the person arrives, the sound comes first. It is strictly forbidden to quarrel with guests, and it is necessary to chat with guests during service.

Dormitory] Haidilao is inclusive of room and board, I think the food here is very delicious, four meals a day, about three dishes per meal, there is freshly ground soy milk to drink, but no leftovers, for food, I am really satisfied.

Hello dear, Haidilao is very tired, really tired. There are many people who join Haidilao, but Haidilao's turnover rate is also very high. Every once in a while, a group of new employees will enter, and then one day inadvertently, there will be no people inside.

There is a training institution behind Haidilao, which specializes in delivering fresh blood to these stores, so even if the turnover rate is high, it will not affect the normal operation of Haidilao. There is no shortage of people in Haidilao, and a group will come after a group of people go, but the last ones who stay must be elites. After all, Haidilao is a large enterprise in the catering industry, and there are many rules in it.

Some people say that if you work in Haidilao for more than half a year, you are very powerful. In fact, if you work hard in Haidilao, it will be a very warm family town, Haidilao food is very good, and the salary is also very good. In short, if you want to exercise your ability, then I recommend you to go to Haidilao.

Working in Haidilao is more tiring and the working hours are long. The salary of an ordinary waiter is not high, 4,000 yuan for the first month of entry, which is 500 yuan more than other restaurants. But the extra 500 yuan requires you to exchange for nearly 100 hours, other hot pot restaurant waiters generally work 9 and a half hours a day, while Haidilao waiters work at least 12 hours a day.

Arrive at the store at 9 o'clock in the morning, have a morning meeting at 9:30 p.m., rest at 2:30 p.m. to 4:30 p.m., start having dinner at 4:30 p.m., work until 9:30 p.m., leave the store at 10 o'clock in the evening after cleaning, if the business is good and there are many customers, it will generally be postponed to 11 o'clock, and if it is a weekend and holiday, it will be 12 o'clock to be able to get off work.

Because of the long working hours and the unequal salary, many employees saw this clearly and left one after another, so Haidilao's employee turnover rate is high. In Haidilao, as long as you work for 5 months, you will belong to the old employees, and if you work in a store for one year, you will belong to the veteran level employees, so Haidilao's stores are recruiting people every day.

Haidilao belongs to the service industry, and there is no one who is not tired. No matter what mood you are in, you must be in a good mood when you meet other customers. Add a good mood every day, do you say tired?

Haidilao's working hours are relatively long, with 12-14 hours a day.

On the first day of the new employee's arrival at the store, there will be a trainer to take you to understand the store, the process is to pass through the entire store's internal and external environment and equipment, and after understanding, it is to start your assignment, (Haidilao is divided into front hall and back hall) Generally, men are divided into back halls, mainly let girls work as waiters in the front hall, and a small number of boys are waiters.

Haidilao implements a piecework wage system, more work and more pay, after entering the store, according to the position assessment of junior, middle and senior employees, according to different cities, employee salaries are different, ordinary employees can get up to 10,000 yuan per month, including room and board (except during the induction training).

Within Haidilao, the value of "hands change destiny" is extremely distinct, and the company gives employees a sense of direction and establishes a clear promotion channel: promotion from the management line, technical line, and logistics line; All management must start as a waiter, and promote fairly and have equal opportunities. This promotion system makes all employees feel fair.

Haidilao's birthday treatment:

1. Free fruit bowl and longevity noodles.

A delicate fruit plate, in addition to members, even birthdays will also give fruit plates to wither. There are seasonal fresh fruits such as watermelon and dragon fruit, and birthday candles are lit in the middle. If you have the habit of eating longevity noodles, you will be given a bowl of longevity noodles.

2. Free toys.

It may be a fairy stick, a small car, a small mirror, and other small gifts, which are very cute.

3. Birthday song service.

On the day of the birthday, the waiter handed over a birthday hat, and the waiters held a light sign and sang a birthday song to celebrate the birthday of the birthday. In addition, if you are a minor, you may also be given a puppet to accompany you <>