How to compensate for the loss of uninsured express items?

If the courier shows that it has been signed, and your recipient has not received it. You can contact the courier first to see if he signed for the recipient in order to complete the task, and then delivered it to your recipient later. Or he put it directly in the concierge of your recipient's house, and someone signed it on his behalf.

This is the luckiest situation and can be retrieved directly.

If the courier has not contacted your recipient, but it has already exceeded the normal delivery date too much. You'll want to look up your logistics records first to see where you are. Then call the courier company** and ask them to help check the package.

If you're unlucky, you do lose it. Uninsured items can also be claimed. According to the regulations of each courier company, it is necessary to compensate about 3 5 times the freight.

If it is the courier company that takes the initiative to call you, inform you that your item is missing. When this happens, be sure to calm down and calm your emotions. No matter how important and valuable things are lost, things have already happened, and staying sane is conducive to solving problems in the future.

Take the initiative to contact the courier company and inform them of the importance of the item. Hopefully, they can go through each link in detail and try to find the lost item. The probability is small, but it is not impossible.

If the item is very valuable, it is recommended to call the police and ask for ** assistance in finding.

In terms of compensation, because you send the express without insurance, there is an exemption clause behind the express order. According to the legal basis, only several times of the freight can be compensated, and at most not more than 10 times.

Finally, it is recommended that everyone have a sense of crisis and understand each other. If it is an ID card, degree certificate or something like that, if it can be sent manually, it will come manually, and if it can't, you can choose the EMS channel. The same is true for valuables, don't be opportunistic, it is very normal and necessary to insure expensive items.

That's to blame you for being careless.

There is a reminder on the express delivery label.

1 loss according to the courier cost 5 times the compensation, 2 according to the insured compensation, to tick yourself, the receiver will never ask you, insured items are allowed to charge three to five percent of the insurance fee.

You've been fooled. Give you a suggestion and complain to the head office. Ask them to settle the matter, otherwise it will be difficult to obtain compensation.

Legal analysis: According to the provisions of the relevant laws of our country, if the express mail is lost, if there is no insurance, it will generally be compensated according to the actual loss, but the maximum compensation shall not exceed three times the fee charged.

Legal basis: "Postal Law of the People's Republic of China" Article 47 Postal enterprises shall compensate for the loss of mail in accordance with the following provisions:

1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

Postal enterprises shall indicate the provisions of the preceding paragraph in the notices of their business premises and on the mailing documents provided to users, in a manner sufficient to attract the attention of users. Postal enterprises due to intentional or gross negligence caused by the loss of mail, or failure to perform the obligations provided for in the preceding paragraph, has no right to invoke the provisions of the first paragraph of this article to limit liability.

After the express delivery item is lost without insuring the value, the express company can compensate the victim for the amount of the express delivery fee; The victim can also claim compensation by proving the actual value of the goods. The "Interim Regulations on Express Delivery" stipulates that if the express mail is delayed, lost, damaged or the internal parts are short, the compensation liability for the insured express mail shall be determined in accordance with the insurance rules agreed between the enterprise engaged in the express delivery business and the sender.

Article 27 of the Interim Regulations on Express Delivery.

If the express mail is delayed, lost, damaged or the internal parts are short, the compensation liability shall be determined in accordance with the insurance rules agreed between the enterprise engaged in the wide-limb express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law.

The State encourages insurance companies to develop types of express loss liability insurance, and encourages enterprises engaged in express delivery business to take out insurance.

If there is an agreement in the contract on the method of compensation for the loss of the courier, both parties can compensate according to the agreement. If there is no agreement, it shall be in accordance with the provisions of the relevant laws, if the loss of the express is caused by the fault of the carrier, the compensation shall generally be made according to the actual value of the express. If the loss is caused by force majeure or the shipper or consignee's own reasons, the carrier shall not be liable for compensation.

Article 20 of the Measures for the Administration of the Express Market In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail). For express mail (mail) that has not been purchased, compensation shall be made in accordance with the Postal Law of the People's Republic of China, the Civil Code of the People's Republic of China and other relevant laws.

Article 832 The carrier shall be liable for compensation for the damage or loss of the goods during transportation. However, if the carrier proves that the damage or loss of the goods is caused by force majeure, the natural nature of the goods themselves or reasonable wear and tear, and the fault of the shipper or consignee, the carrier shall not be liable for compensation. Article 833: Where the parties have agreed on the amount of compensation for damage or loss of goods, such agreement shall prevail; If there is no agreement or the agreement is not clear, and it cannot be determined in accordance with the provisions of Article 510 of this Law, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered.

Where laws and administrative regulations have other provisions on the method of calculating the amount of compensation and the limit of compensation, follow those provisions.