Why can t I check the call details in the online business hall?

Mobile customers can log in to the official website of China Mobile, log in and enter the mobile phone number and password, click "Phone Bill Query" - "Detailed List Query", need a verification code, and select the date to query the call details of the past six months.

Taking Henan Mobile as an example, there is currently a shredding list service, and after ordering, it will restrict the query of all CDR lists (including call lists, SMS lists, GPRS lists, Montnets lists, etc.) within the order time.

Note: The customization on the day will take effect immediately, and the list cannot be queried from the effective date, but the list before the effective date can still be queried.

Hello, China Unicom users can query mobile phone call records through the online business hall and mobile phone business hall client, and provide detailed list query in the past six months (including the current month), including calls, SMS and MMS, value-added, data details, etc., which can be queried with mobile phone number and service password.

Telecom users can check the call records of the past 6 months through the telecom online business hall as follows:

2. After logging in, enter the personal center, then there is a business navigation on the left, and click on the call SMS list to query.

3. Then according to the prompts to get the corresponding verification code to query the call record, the handling of 5G is one step faster, the traffic is half cheaper than 4G, the broadband speed is 500M, and the login to the Guangxi Telecom online business hall can handle broadband, number card, traffic package, etc. with one click, which is convenient and fast. Customer service number 156 will answer for you.

You can ask customer service, or go to the business hall to ask, see if you need to open anything.

If you can't check it now, you can see the first seven digits, and the last four digits can't be seen.

Where the telecommunications online business hall can inquire about call records, the inquiry steps are as follows:

1. Log in to China Telecom's online business hall.

2. Click on the list to query.

3. Select the call SMS list, the start and end dates to be queried, and enter the SMS verification code to query.

Summary. Hello, if you can't find the call details, you can first check your call time and the other party's number through the dial history on your mobile phone or the chat history of the communication software. If none of these methods meet your needs, then you can contact the customer service of ** operator and check your call details through their help.

In addition, we can also solve the problem of not being able to find the call details from the following perspectives:1Check whether the bill has been paid, if the bill is not paid or the bill is in arrears, there will be problems in querying the call details.

2.To confirm whether it is within the service scope provided by the ** operator, the call details can only query the call records within the service scope provided by the operator. 3.

Hello, if you can't find the call details, you can first check your call time and the other party's number through the dial history on your mobile phone or the chat history of the communication software. If these letter methods cannot meet your needs, then you can contact the customer service of ** operator and check your call details through their help. In addition, we can also solve the problem of not being able to find the call list from the following perspectives:

1.Check whether the bill has been paid, if the bill is not paid or the bill is in arrears, there will be problems in querying the call details. 2.

To confirm whether it is within the scope of the service provided by the ** operator, the call details can only query the call records within the scope of the service provided by the operator. 3.Try to log in**operator's official** or APP, and try** to query the call log, if you still can't query, it is recommended to contact customer service directly to consult the solution.

1.If you are using the Internet at home broadband, you can log in to the official ** of the broadband partner filial piety operator to check the call details. 2.

During the consultation, you need to prepare relevant identification and payment certificates, so that the manuscript staff can verify the identity and payment status. 3.If the call details are important supporting materials, measures such as printing the stupid banquet or saving the electronic document of the certificate can be adopted.

Summary. Hello dear I am happy to answer your questions You can use the operator APP to inquire, or you can call ** to the operator, or bring your ID card and go to the business hall in person to inquire. Take the mobile operator APP query as an example, 1. Open China Mobile, enter the home page and swipe left.

2. Click on the detailed list to query and authenticate your identity. 3. Select the time of inquiry and click the call details. 4. You can view it after opening.

What should I do if I can't find the call details?

Hello dear I am happy to answer your questions You can use the operator APP to inquire, or you can call ** to the operator, or bring your ID card and go to the business hall in person to inquire. Take the mobile operator APP query as an example, 1. Open China Mobile, enter the home page and swipe left. 2. Click on the detailed list to query and authenticate your identity.

3. Select the time of inquiry and click the call details. 4. You can view it after opening.

At present, the three major operators only support querying the call details within 6 months, that is, within half a year.

The way to query the call details of the China Unicom mobile business hall client is: 1) After entering the mobile phone number and service password, log in to the China Unicom mobile phone business hall client, and click the bottom menu: service-query-call details.

2) After clicking on the call details, you can query the call details of the past six months (including the current month).

Hello, dear. If you can't query the call details of the number, it is recommended to check in the following ways: 1. If you click on the query details page and cannot be displayed normally, it is recommended to change the IE browser to query; 2. If you are using a random code to log in and cannot query the call record, please use the service password to log in instead. 3. If you are querying the record that has just finished the call, it is recommended that you can inquire later or wait for the bill to be issued because the bill is not issued in real time; 4. The online business hall only provides the call details in the past six months, please check whether the selected time exceeds the time limit; 5. From the 1st to the 2nd of each month, the billing period is not available for the time being, and you can inquire about the detailed bill or bill from the 6th.

If the above reasons are ruled out and the problem is still not solved, it is recommended to contact the manual customer service of the place of origin or bring valid documents to the business of the place of origin for feedback on the situation.

If you are unable to check the call details, please follow the instructions below

1.If you use a random code to log in, you can't query the call details, please reset the service password and log in to query;

2.If it is a record that has just been completed, it is not displayed in the detailed list for the time being, and you can query it after a period of time;

3.The online business hall only provides detailed lists for the past 6 months, including this month, and cannot be queried beyond the time range;

4.If you can't check the bill during the billing period (1st to 2nd of each month) or when the network is upgraded, you can check it again at another time;

5.If you can't check the details of the original owner's phone bill after the transfer of ownership.

If you do not have a mask to check the call details, please follow the instructions below

1.You are using a random code to log in, you cannot query the call details, please reset the service password and then log in to query;

2.If it is a record that has just been completed, it is not displayed in the detailed list for the time being, and you can query it after a period of time;

3.The online business hall only provides detailed lists for the past 6 months, including this month, and cannot be queried beyond the time range;

4.During the billing period (please check from 00:00 on the 2nd of each month) or network upgrade, you can check it again at another time;

5.If the group sales are transferred, it is not possible to check the details of the original owner's phone bill.

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If you are unable to enquire the detailed list, please follow the instructions below:

1.If you are using a random code to log in and cannot query the call history, please use the service password to log in to the rock for query;

2.If you are looking for a record that has just been completed, you can check it later or wait until the bill is issued

3.The online business hall only provides detailed inquiry for the last six months, please check whether the time you selected exceeds the time limit;

4.From the 1st to the 2nd of each month is the billing period of the phone bill, and it is not possible to inquire during the billing period, you can inquire about the detailed bill or bill of the Colossal Party from the 6th.

If the above reasons have not been resolved, you can contact the manual customer service of Unicom 10010 or the local business office to give feedback. ——

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If you are unable to check the call details, please follow the instructions below

1.You are using a random code to log in, you cannot query the call details, please reset the service password and then log in to query;

2.If it is a record that has just been completed, it is not displayed in the detailed list for the time being, and you can query it after a period of time;

3.The online business hall only provides detailed lists for the past 6 months, including this month, and cannot be queried beyond the time range

4.During the billing period (please check from 00:00 on the 2nd of each month) or network upgrade, you can check it again at another time; Qi lead.

5.If you go through the transfer of ownership, you can't check the details of the original owner's bill.

If you are unable to check the details, please follow the instructions below

1.If you are using a random code to log in, please use the service password to log in instead

2.If you are looking for a record that has just been completed, you can check it later or wait until the bill is issued

3.The online business hall only provides detailed inquiry for the last six months, please check whether the time you selected exceeds the time limit;

4.The 1st to 2nd of each month is the billing period, and you can check the details or bills from the 6th onwards.

If the above reasons are not resolved, you can contact the local customer service or local business office for feedback.