What should I do if the vivo phone charging black screen can t be turned on

According to your description, it is recommended that you try the following methods to see if it can turn on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, and then release the button to enter recovery mode, and select wipe first

data/factory

reset, and select Wipe after the wait page is redirected

cachepartition and select reboot when finished

system

Restart your phone immediately, (doing this will lose all the data on your phone (except for the data on the TF card), including installed apps, **book, text messages, etc.) When there is no other way to solve the problem, use this and use it with caution. ）

If the above methods still can't be turned on or the mobile phone has important data, it is recommended that you take the mobile phone to the local after-sales inspection and processing, and the after-sales technician will handle it for you. You can go to vivo official ** to check the address of the after-sales service center.

In this case, we recommend that you try the following methods first:

1. Charge the phone for 20 minutes, then press and hold the power button for 30 seconds.

2. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen key when the vivo interface appears, continue to press and hold the volume plus key, enter recovery mode, press the volume down button to select WIPE

data/factory

Reset press power on and off to confirm, wait for the interface to jump, and then press the volume down button to select reboot

system

Press the ON key to confirm.

3. Use the card reader to mount the SD card to connect to the computer, and then search for the firmware package of the corresponding model on the vivo official website --Service-** to the SD card, and then install the SD card to the mobile phone and press the volume down button to select APPLY

update

fromexternal

sdcard

system

Press the ON key to confirm.

If you still can't turn on the phone normally after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official website - service - service outlets to check the nearest after-sales address and contact**.

The black screen of the mobile phone may be that the chip motherboard in the mobile phone is broken, if the charging still does not respond, go to the repair after-sales service, take a look at it, and repair it.

The phone press and hold the volume + and power on keys at the same time to enter recovery mode until the boot screen appears, select factory reset.

Finally, the test battery can no longer be used, which is a pity.

Please send it to vivo after-sales service for consultation and testing.

You can go to the mobile phone store to repair it, and it is estimated that there is a problem with the motherboard.

Scenario 1: The screen does not turn on when the device is turned on, and the device does not vibrate or react.

Check whether the battery is sufficient, charge the device for more than half an hour, and try to turn it on again; If there is no response after 30 minutes of charging, please bring your mobile phone to the service center for processing.

If the device gets stuck, dropped, or liquid ingress, please take the device to a service center for further service.

Scenario 2: When the power button is pressed to turn on or force restart (press and hold the power button and volume down button at the same time for more than 10 seconds), the device vibrates and the screen does not display.

If the device vibrates but the screen is still black, it is more likely that the screen is faulty, please bring the device to the service center for further maintenance.

Scenario 3: When the computer is turned on, the screen is displayed and cannot enter the desktop.

Force restart the device to try to resume use, operation method: Press and hold the power button and the volume down button at the same time for more than 10 seconds (NEX 3, NEX 3s press and hold the top circle button for more than 10 seconds).

Try to repair the system through the "System Repair Mode".

Operation: When the device is powered off or restarted, press and hold the Power button and Volume Up button 3 at the same time for 10 seconds before the screen turns on, until the screen displays the word fastboot and then release the button.

Press the volume down button to move the cursor to "Enter Recovery", press the power button to confirm the entry, until the screen displays the word recovery, and the device has entered recovery mode.

In the recovery mode interface, select "Install System Software", and then select "Update the latest version online", and repair the system according to the prompts.

If the above methods do not solve the problem, it is recommended to go to a nearby service center.

Get help.

1. Force restart your phone.

Try force restarting your phone to see if it resumes, and check if the power and volume buttons are stuck in the case.

Force Restart Method:

Models released before September 2017 (models before x20): Press and hold"Power button"More than 12 seconds.

Models released after September 2017 and new models released later (x20 and later): Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.

NEX 3 NEX 3S: Press and hold the top round button for more than 10 seconds.

2. Upgrade the system version.

Click Settings - System Upgrade interface to upgrade the phone to the latest version to view.

3. Reset all settings.

Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, and some third-party application accounts need to be re-logged in to confirm that it does not affect the use of the software before operating.

4. Service center testing.

If the above methods cannot be solved, it is recommended to back up the mobile phone data in advance, bring the mobile phone and purchase voucher to the vivo customer service center for testing, and enter the mobile phone vivo official website APP--Service--My Service--Service outlets to query the address of the nearest customer service center outlets and**.

We found that our vivo phone has a black screen, we don't know what the reason is at this time, we take our phone charger to flush the phone down.

I found that there was no response to charging, at this time we need to wait for a while, we are pressing the power button to try to see if we can turn it on.

If you still can't turn on the phone, we try to press and hold the power button for more than 15 seconds to restart the phone to see if it can turn on.

If it still can't solve the problem, at this time, our battery motherboard is broken, and we need to go to the after-sales point of the mobile phone to repair or replace the phone.

1. Force restart the phone to recover;

FunTouch OS and later models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds;

2. Check whether there are too many programs running in the background causing a black screen, and you can clean up the background in time;

3. Check whether the storage space is sufficient, if the space is not enough, you can clean up the space in time;

4. Whether it is the latest system, not the latest system needs to be upgraded;

5. Whether the mobile phone is damaged by liquid ingress, if it is damaged, it needs to be sent to the repair service center for testing;

If the above methods are not solved, you need to bring your mobile phone, purchase invoice, and warranty card to the service center for testing and processing, enter the browser-vivo official website-three bars in the upper left corner-service-service center-select the current province and city for inquiry, and contact before going to ensure that there is a staff to receive and then go over.

There are two reasons for this problem.

Reason 1: The battery crashed. It is necessary to change the battery.

Reason 2) The phone is dead. Solution: [Press and hold the power and volume up buttons until you enter recovery mode, and then turn on the computer after clearing all data].

The black screen of vivo mobile phone does not turn on, and the charging does not respondSolution:

The phone cannot be turned on when the battery is too discharged.

Over-discharging of the phone battery can cause the phone battery to freeze dead. It takes half an hour to an hour to activate. If this is the case with your phone. Let's honestly charge for half an hour.

Because the phone entered recovery mode by mistake, the phone could not be restarted or exited.

Please click Enter a description.

Please click Enter a description.

If it is caused by misoperation to enter recovery mode, you can try to press and hold the power button for ten seconds to restart the phone. If the problem still exists, it may be that the volume key circuit is abnormal, and it is recommended to bring the purchase invoice and warranty card to the customer service center for testing and processing.

The boot card cannot be turned on on the interface.

If the smartphone is stuck in the boot animation interface during use, it is recommended to try to press and hold the power button for 12 seconds to force it to shut down, and then restart the phone; If your problem cannot be solved, please bring the purchase invoice, warranty card and mobile phone to the nearest customer service center for testing and processing.

If the phone can be turned on normally after restarting, it is recommended to optimize the phone as follows:

1.Uninstall recently installed software to rule out software and system incompatibility;

2.If the system is unstable due to system abnormality or root, flash the system as soon as possible to repair it;

3.If the battery is weakened, it is recommended not to completely deplete the battery, and charge it in time if it is less than 20%.

4.The mobile phone is powered on and prompts "Enter RF test".

Generally, if the mobile phone prompts to enter the RF test mode, it is most likely that the headphone jack is gold and foreign objects or the circuit board is short-circuited by water.

It is possible that the battery has broken down. So even if you charge it, you can't charge it. It is recommended that you go to the after-sales service to see if it can be repaired.

Under normal circumstances, when pressing the boot button, the voltage at the trigger end of the boot button should change significantly, if there is no change, it is generally the poor contact of the boot button or the boot wire is broken, and the components are soldered.

It may be the cause of the battery, it is recommended to go to a repair shop to find a professional to deal with it.

Summary. Dear, there are several reasons why the vivo phone goes black when it doesn't charge:

1. It may be caused by the firmware of the mobile phone being damaged.

2. It may be that the mobile phone is stuck due to too much background running. Just press and hold the power button for ten seconds to force it to shut down, and it will be restored when you turn it on again.

3. The version is too low.

Go to Settings - System Upgrade, some iQOO (Monster) UI versions FunTouch models need to go to Settings - My Device - iQOO (Monster) UI version FunTouch OS version, check and update the system.

If the above methods are not available, it is recommended that you bring your mobile phone to an official vivo certified store for after-sales maintenance

Why does the vivo phone go black as soon as it doesn't charge.

Hello, I have seen your question and am sorting out the answer, please wait a while

Dear, there are several reasons why the vivo phone goes black when it doesn't charge: 1, it may be caused by the firmware of the mobile phone is damaged, 2, it may be that the phone is stuck due to too much background running. Just press and hold the power button for ten seconds to force it to shut down, and it will be restored when you turn it on again.

3. The version is too low, enter the settings - system upgrade, some iqoo (monster) UI version Funtouch models need to enter the settings - my device - iqoo (monster) UI version Funtouch OS version, detect and update the system If the above side of this beam method is not available, it is recommended that you take the mobile phone to the vivo official certification store for after-sales maintenance

The vivo phone has a black screen and the charging is not lit?Let's take a look.

1. Determine whether the phone has power, if there is no power, it will enter the sleep state, how to press the screen at this time, it will not light up, so charge it first, and see if the screen is on the charging state.

2. If there is power, restart the phone, press and hold the power button for 30 seconds, note that the full screen needs to press and hold the lock screen button and the volume minus button at the same time.

3. If there is no way to charge, it may be that the phone has crashed, it is recommended to replug it in with the original power cord to see if it can still be charged.

4. If you plug in the data cable and the charging status is not displayed, it may be that there is a problem with the battery, and it is recommended to go to the mobile phone repair shop to replace it.

5. It may also be that the mobile phone version is too low, go to the mobile phone repair shop and ask them to help upgrade.

6. It may also be caused by the incompatibility of the mobile phone application with the system, so if you have a memory card, you can check what programs you don't use commonly and uninstall it.