My telecom broadband prepaid balance is money, but the available balance is 0 this month

Hello, first of all, thank you for your support to China Telecom. According to your description, your broadband may be paid annually, and the fee you pay when you apply is returned to your account in monthly installments and then deducted, such as you deposit 480 yuan for a year, you will be refunded 40 yuan per month, but you will be deducted 40 yuan a month for broadband usage. So your account amount is always 0

For details, please visit the online sales hall.

If you need to check the bill and pay the phone bill, please log in to the online business hall of Anhui Telecom. Have a great day!

Hope mine is helpful to you and can get yours!

Summary. The special balance is limited and can only be used for a certain purpose, such as: deducting ** fee, long city call fee, traffic fee, specific to the ** handled.

Therefore, the payment of the bill is not used as a special balance.

What should I do if the balance dedicated to telecommunications is 0.

The special balance is limited and can only be used for a certain purpose, such as: deducting ** fee, long city call fee, traffic fee, specific to the ** handled. Therefore, the payment of the bill is not used as a special balance.

What should I do if the balance dedicated to telecommunications is 0.

So what should I do?

If you are a prepaid user, you cannot use it if your account balance is 0, and if you are a postpaid user, you only need to pay the fees incurred in the following month. In addition, the special balance can only be used to deduct the expenses incurred by some businesses, please call 10000 for details.

There are many scenarios for fees:

1: The available balance is the amount that can be used as of the current month;

2: The account balance is the total balance under the user's account;

3: The balance of the free credit can be deducted from any consumption item in the number, 4: The special balance is limited to a certain purpose, such as:

Deduction of ** fees, long-term call fees, traffic fees, etc.; The special balance is set by the receptionist, such as the mobile phone subsidy to be returned in monthly installments, it is the special account balance.

Hello! Hopefully, the following will be helpful to you.

Your **is postpaid**, the fee is deducted on a daily basis, but this fee is not accurate, some of them will be exempted as a discount at the end of the checkout, as long as there is enough balance in your account before the end of the month, it will not affect your normal use.

If you still have questions, please keep asking. Have a great day, thank you!

The scope of use of the bonus will be explained when handling the gift, different discounts may have different deduction ranges, so it is recommended to call 10000 to understand the specific rules of use, if it is a postpaid number, it is generally deducted next month, if it is a prepaid number, the balance is 0 must be recharged.