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Dear Samsung users, according to your description, the appearance of smartphone malfunctions can be affected by a lot of factors. If there is a conflict with third-party software, viruses, or excessive cache usage, it will cause automatic restart.
It is recommended that you try the following methods: 1. Uninstall the recently installed third-party software and preliminarily eliminate the cause of system software conflicts. 2. After taking out the external SD card, test whether there is still a reboot phenomenon3. Replace the battery for observation4. Back up the mobile phone data (**book, SMS, **, etc.), and restore the mobile phone to factory settings, if the problem still exists through the above methods, it is recommended that you send your mobile phone to the nearest Samsung service center for testing, and it is recommended that you make an "appointment to the store" repair application on the official website of Samsung to enjoy priority maintenance services.
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Hello: I'm very sorry, in order to rule out the reason for third-party software, please try to restore the backup data of your phone to factory settings first (Settings --Reset--Factory Reset), if this situation still occurs, please contact Samsung Service Center, and the engineer will upgrade the system for you. Samsung Service Center Location Query.
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It is caused by unstable or incompatible software and heating of the mobile phone.
If the phone happens to restart automatically, it is recommended:
1.Some machine batteries are removable, it is recommended to remove the battery, use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Then plug the battery back into your phone.
2.Uninstall and delete recently installed software to rule out whether it is caused by software incompatibility.
3.Try replacing it with another original battery.
4.If there is an external SD card in the mobile phone, it is recommended to temporarily remove the SD card to see if the same situation occurs.
5.Back up your data (contacts, text messages, **, etc.) and try after a factory reset.
6.Check your phone for firmware prompts. If so, please upgrade your phone to the latest version.
If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for inspection by a professional engineer.
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Based on your description, you are advised:
1. Press and hold the menu button to enter the safe mode while booting the machine, check whether it will restart automatically, 2. Check whether the machine is the latest third-party software, it may be that the third-party software is incompatible with the mobile phone format to cause this phenomenon, it is recommended that you uninstall it and reinstall the apk format software.
3. It is recommended that you back up your mobile phone data (**thin, short message, multi** data) and restore the factory settings (Settings - Privacy - Restore Factory Settings);
4. If the above information cannot help you solve the problem, it is recommended that you send your mobile phone to the nearest Samsung repair service center with the specific service center address.
I hope the above reply is helpful to you and I wish you a happy life!
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Yes, I'll get one tomorrow.