Lenovo A60 can t receive MMS, Lenovo A760 can t receive MMS

I guess it's not set up.

Hello. We apologize for the inconvenience.

1. Since MMS is sent and received in the form of data traffic, please confirm that you have turned on the mobile data service network switch, and enter "Settings--Wireless and Network--Mobile Network--Access Point Name" to select the access point to the WAP access point, and check whether the MMS access point exists correctly, if you are not recommended to add it yourself, you can consult the operator's customer service (mobile customer service**: 10086; China Unicom customer service**: 10010; Telecom Customer Service**:

10000), or set it through a third-party software, such as Hydra APN software, please restart the observation attempt after setting;

2. If the above settings are correct, it may be caused by poor network signal, it is recommended that you change the network environment, and you can also try to compare with other users around.

4. Please confirm whether the internal storage space of the mobile phone is sufficient, the storage location of MMS is in the internal storage space, if the space is insufficient, it cannot be received normally, it is recommended that you clean up the internal storage space and uninstall the software installed in the internal storage space that is not commonly used;

5. If you have the conditions, it is recommended to change to another SIM card to observe whether you can send and receive MMS messages normally, and it is not excluded that it is caused by the abnormality of your own SIM card;

6. If the above operations cannot be improved, it is recommended that you back up the fuselage data and restore the factory settings to observe whether it is improved.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Official after-sales site inquiry.

If you need other help, you are welcome to contact us or visit Lenovo at any time

Consult to find out.

1. First of all, the mobile phone should turn on the switch of the mobile data service network, and enter the "Settings--Wireless and Network--Mobile Network--Access Point Name" under whether there is an MMS access point, if not, it is recommended that you refer to this setting to add it.

Then restart your phone to see if you can receive MMS messages normally.

4. Is the internal storage space of the phone full? Because the MMS storage location is in the internal storage space, if it is full, clean up the internal storage space and uninstall the software installed in the internal storage space.

In the end, it still can't be solved, and it is recommended that you take the time to go to the after-sales repair station to see the specific situation.

Repair station address inquiry.

Dear Lenovo users, hello!

According to your description of the problem, if you can't receive the message, this is generally caused by the software on the phone, please restore the phone to factory settings to solve the problem;

IDEA Forum:

Think Forum:

Lenovo Community:

Other questions can also be compared in the two forums, the idea forum.

Think Forum:

Hope it helps, thank you.

Mine too.,It's so tangled.,I haven't found a way yet.,Send out MMS.,Can't receive MMS,,, ask for answers.。

Hello, do you have that data connection when you receive SMS? Because you need to use data to receive MMS messages, you need to turn on a data connection.