How to identify the ability of the witness to judge the effectiveness of the management system

Evaluation model of the effectiveness of the performance management systemAt present, many enterprises are aware of performance.

Evaluation of the effectiveness of the system:

A system that meets the requirements of the ISO14001 standard should implement effective control and management of environmental factors through its operation. To this end, in the audit of the environmental management system, the effectiveness of the system management can be confirmed by evaluating the following:

1. The system can ensure the realization of the organization's environmental policy and target indicators;

2. The important environmental factors evaluated by the system can be effectively controlled;

3. Through the implementation of the monitoring and measurement of the system, the prevention of non-conformity, internal audit and management review, etc., the system of the organization has formed a set of self-discovery, self-correction and self-improvement mechanisms;

4. Through the establishment and implementation of the system, employees have improved their awareness of environmental protection, and can consciously abide by the procedures or work instructions related to their positions.

A management system is a system that establishes policies and goals and achieves them!

The planning of the environmental management system emphasizes the identification of environmental factors and laws and regulations based on the above, 1. Policy - whether all personnel are clearly understood.

2. Whether the objectives and management plans are monitored and achieved on a daily basis, and whether the goals are continuously improved 3, whether the environmental factors are effectively identified and controlled, and whether the environmental personnel involved in the post can comply with the relevant regulations.

4. Whether the laws and regulations are identified and updated in a timely manner, and whether the compliance evaluation is truly implemented in accordance with the procedural requirements, involving regulatory monitoring - such as noise outside the plant, whether the wastewater discharge is up to standard, etc.

5. Whether the operation control and emergency preparedness are implemented and so on.

First, the management system"Suitability"

Mainly from the situation of the documented management system established by the organization, whether the establishment of the system takes into account many conditions of the organization: such as the characteristics of the industry; the size of the organization; the quality and competence of personnel; At the same time, the complexity of the product and process should be taken into account; the interaction of processes; the characteristics of the customer; applicable laws and regulations, etc. If the relevant issues are integrated into the document, then the management system is just right, can adapt to the internal and external environmental conditions of the organization, the operability of the document is strong, and the system operation is standardized and orderly.

Second, the management system"Sufficiency"

The adequacy of the management system can be determined from whether the quality management system meets the requirements of the standard. In general, when evaluating a quality management system, four basic questions should be asked for each process being evaluated:

1. Has the process been identified and appropriately defined?

2. Have the responsibilities been assigned?

3. Is the procedure implemented and maintained?

4. Is the process effective in achieving the desired outcome?

As the standard indicates, the management system itself is a network of processes, consisting of many large and small processes, which are interconnected and interactive. If a process is not identified, that is, the input and output of the process, the control methods or guidelines of the process, or the responsibilities of the process are not clear, then the process and these activities will become a weak link in the system, that is, there is an insufficient problem in the management system. On the other hand, if there are no unconsidered activities, whether it is a process, a sub-process, or a micro-process, it is identified one by one, and there is no problem of inadequacy in being managed.

3. Management system"Validity"

In terms of terminology, effectiveness refers to the completion of the planned activity and the achievement of the planned result. The standard stipulates that the management system should be planned, that is to say, the organization establishes, implements and maintains a management system according to the policy and objectives, and the system ensures the realization of the policy and objectives, of course, in order to achieve the goals of the organization, all employees are also involved, and the top management is also required to ensure resources and provide corresponding measures to achieve the policies and objectives, so the evaluation of the effectiveness of the management system can be considered from the following six aspects:

1. The suitability and realization of policy and quality objectives;

2. Ability of human resources, infrastructure and working environment to meet requirements;

3. The achievement and expected results of the main processes and key activities;

4. The compliance and stability of the product with the customer, laws and regulations and the requirements of the intended use;

5. Data collection, analysis and utilization, and the effectiveness of continuous improvement measures;

6. The effectiveness of self-improvement mechanisms such as internal audit, management review, and corrective and preventive measures.

Internal audits are primarily to verify compliance and validity.

Suitability and effectiveness can be achieved through internal audit; Sufficiency, which can be achieved through management reviews.

These three characteristics are not verified through internal audits, but are evaluated through management reviews.

Agree with Lao A's opinion, the management review to evaluate the three sexes, the internal audit is only the compliance and effectiveness, the management review evaluates the compliance, adequacy and suitability.