What to do if there are frequent flashbacks after updating, and why do they often crash after updati

If the phone opens the software and there is a flashback, forced shutdown, etc., it is recommended:

1.It may be that the software has a lot of caches and cannot run normally, it is recommended to clear the software cache try: Settings - Find "Application Manager" - (All) - Find the software - (Storage) - Clear data (Note: All data of the application will be permanently deleted).

2.If the software can be uninstalled, it is recommended to uninstall the software and reinstall it or replace it with another software version.

3.If it doesn't work, please update the phone system version: Settings - About Phone (About Device) - Manual Update Automatic Update (Software Update System Update - Update). Note: Please back up the data in your device before upgrading.

4.If it is the latest version, please back up the data in your device and try to restore the factory settings.

If the problem persists after the above operations, please bring the purchase invoice, warranty card and device to the Samsung service center for inspection.

Causes of flashbacks and how to deal with them.

1. Too much cache garbage.

Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.

Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )

2. There are too many running programs.

If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.

3. Mobile phone antivirus software.

Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.

Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )

4. Application version issues.

If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.

For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.

5. Internet speed problems.

Some software needs a stable network of Sparrows, using a 2G 3G network, which causes a greater possibility of flashback, and it is recommended to play better in the case of wifi.

6. Missing data packets.

Some large games require data packages to run. Therefore, you must install the data package before you can use it.

7. The system is incompatible.

Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.

8. The resolution is incompatible.

Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.