HP notebook mouse does not move, black screen freezes

Updated on number 2024-04-16
13 answers
  1. Anonymous users2024-02-07

    Hehe, my computer and yours are a series of 087's.

    My first question I had a lot of times, especially after a black screen forced shutdown, and then I reworked the system.

    There haven't been many such manifestations.

    I've also had graphics card prompts.

    The problem is very simple: the graphics card driver you have under is not right.

    I don't know if the person who bought the computer installed it for you.

    He was equipped with a driver of another similar model.

    I've been buying it for a year, so I'll show you my driver's watch.

    Oh uaa

    Sound card driver. Graphics card, network card.

    Mobile Data Protection.

    Wireless network card. modem needs to update the driver).

    The fingerprint recognition system will be more troublesome if it is installed).

    SP35353 (shortcut).

    Motherboard drivers. The asterisk must be installed, and the driver can go to the official website by yourself, or I can pass it to you.

  2. Anonymous users2024-02-06

    I don't know why you're looking for Rising.

    I think you can go directly to the HP outlet to adjust it.

  3. Anonymous users2024-02-05

    Personally, I think it's caused by your software upgrade, and the screen goes black once every 1 hour.

    It's a good idea to reorganize your system, your system has gone wrong and there will be problems with back and forth repairs.

    Let's reinstall a genuine system to use.

  4. Anonymous users2024-02-04

    That one was killed with a counterintelligence expert, and soon, it should be solved.

  5. Anonymous users2024-02-03

    There are many reasons for the black screen, and you can check them one by one.

    First, check the appearance of one side of the notebook for obvious damage, or signs of water ingress. If the laptop is bumped, it may knock off the original on the motherboard, causing the circuit to be disconnected and unable to turn on. Blind water ingress will cause a short circuit in the water part of the original, burn out the motherboard, and fail to boot.

    To check whether the laptop is out of power, you can press and hold the power on button to see if the LED indicator next to the power on button turns bright. If it doesn't light up, you can connect the power supply first, charge it for a few minutes first, and then try to see if it can't be turned on due to lack of power.

    The LED indicator is on, the laptop screen is not displayed, it may be that the cable of the screen is damaged, disassemble the back cover of the machine, and confirm whether the cable of the lower screen is damaged.

    If it is normal, you can check whether the memory module is loose and whether the gold finger is scratched, wipe it with alcohol, dry it and then install it on the machine.

    If you confirm that there is no abnormality in the hardware, it may be a problem with the software, recall whether the system has been updated recently, if there is, you can enter the safe mode to uninstall the latest system update, or which software can be uninstalled in the safe mode after incompatibility.

    If there is no way, you can only redo the system to see that it will not work.

  6. Anonymous users2024-02-02

    You can try to press and hold the power button for about seconds to see if it can be turned on, or if the screen is correct.

  7. Anonymous users2024-02-01

    Black screen, generally rare. It won't be a problem with genuine software. The other is the screensaver, hibernation and so on.

  8. Anonymous users2024-01-31

    1. First of all, check the power supply, mainly to see whether the laptop battery is charged, whether the power plug is plugged in, see if the power indicator is on, if there is no external power supply, plug in the external power supply first;

    2. The hardware is loose, such as the memory or graphics card is loose, especially the memory has the greatest chance, try to plug it in and unplug it again.

    3. If the temperature of the laptop is too high, and you often play games and the heat dissipation performance of the laptop is not good, the temperature of the graphics card may be too high, which may directly lead to a black screen.

    If the graphics card is not burned out, you only need to take a "bath" of the notebook, that is, to remove the dust comprehensively, clean the exhaust system again, apply silicone, and replace the fan.

    4. Black screen caused by software.

    Sometimes it may be that after installing some software or hardware drive, you find that after restarting, the computer cannot enter the system and the screen has been black, which is the black screen of the notebook caused by the software. If the black screen is caused by software, taking Windows as an example, we can restart the machine and press the F8 key a few more times when the machine is turned on to bring up the system's boot options menu.

    5. The graphics card and the screen cable are faulty.

    If you have set up the boot**, if you can hear the sound of entering the system when you boot up, it means that the graphics card or the screen cable is faulty or loose.

    The above is a series of solutions to the black screen of the laptop that can't be turned on, I hope it can help you.

  9. Anonymous users2024-01-30

    Summary. Step 1: First of all, according to the specific situation analysis, if there is no power response directly, then check whether there is a power supply, poor contact, hardware and other problems, go to the second step, if it is not possible to enter the system may be operating system or software problems to go to the third step.

    What to do if you only have a mouse after the HP computer has a black screen.

    Step 1: First of all, according to the specific situation analysis, if there is no power response directly, then check whether there is a power supply, poor contact, hardware and other problems, go to the second step, if it is not possible to enter the system may be operating system or software problems to go to the third step.

    Step 2: Check whether there is a power supply problem, first see if the power supply is not plugged in well or there is a problem with the plug, if you are using a battery, then plug it in and try again. You can go to a friend or go to a computer repair shop or sales store to find the same model of power supply to try it.

    After replugging the power supply, press the power button again, and if it still can't be turned on, then press it for a while. If you change someone else's power supply to turn on, it means that there is a problem with the power supply, if it proves that there is no problem with the power supply, it may be the hardware reason, go to the fifth step.

    Step 3: Go to the last correct configuration to adjust, turn on and press and hold F8, enter the advanced options page, select "The most recent correct configuration", and press Enter. If it can enter the system, it may be caused by viruses, incompatible hardware drivers with the system, or operating systems.

    After entering the system, run the anti-virus software, check and kill the virus, if there is a virus, restart the computer after the anti-virus, if it is not normal, it may be caused by the incompatibility of the device driver and the program, delete the graphics card, network card and other drivers, restart it after removing the driver, if there is still a problem, then go to the next step.

    Step 4: Repair and install or reinstall the system, set "Optical Drive as the first boot device" in the BIOS, then insert the system disk, and press the R button to perform "Repair and Installation". If the fault persists, just at the beginning of the system, select "One-click GOST to restore the system" or use the system disk to reinstall the system.

    Step 5: Check whether there is a hardware problem, disassemble the notebook to see if the hardware is loose, generally the hardware is not plugged in well, there will be an alarm sound, the long sound continues to sound that the memory module is not plugged in tightly, one long and one short means that the memory or motherboard has a problem, one long and two short means that the graphics card is wrong. If there is too much dust inside the notebook, it is best to clean it up first.

    In addition, pay attention to whether it is caused by the new hardware, if it is normal before the replacement of the hardware, and it is not normal after the replacement, then check whether it is compatible. If it doesn't start at this time, it's best to send it for repair, and a professional will check whether there is a problem with your hardware one by one.

  10. Anonymous users2024-01-29

    1. Could you please recall that you have recently carried out any special operations that caused this phenomenon? For example, if you have made any hardware changes (such as adding new memory), if so, it is recommended that you restore the previous hardware configuration. If you have external devices connected, you can disconnect all external devices and try it.

    3. If you can enter the BIOS, it is recommended that you check the hard disk in the BIOS to determine whether the hard disk is faulty. Detection method: Press F10 to enter the BIOS after booting, then select Diagnostics, and run Hard Drive Self Test (or HDD Self-Test Options) to test the hard disk.

    The whole process takes about 30 to 60 minutes. As a reminder, the battery and power adapter are connected to the power supply at the same time during the test. (The specific steps for detecting the hard drive in the BIOS are not exactly the same for different notebook models.)

    1) If there is no error in the hard disk detection process, and the results are all passed, then your hard disk should have no problem, this situation is likely to be a system problem, it is recommended that you can save the data, reinstall the operating system or restore the system to try.

    2) If an error message is displayed, such as Error or Fail, it means that there is a problem with the hard disk, or you cannot access the BIOS, please send your laptop to the nearest HP Care Pack Service Center for processing.

  11. Anonymous users2024-01-28

    The HP laptop has a black screen when it is turned on, which may be a problem with the software or hardware.

    One, the black screen caused by the software.

    Sometimes after installing some software or hardware drivers, you find that after restarting, the computer can't enter the system and the screen has been black, which is the black screen of the laptop caused by the software. If the black screen is caused by software, take the Windows system as an example, you can restart the machine, press the F8 key several times when booting up, and bring up the system's boot options menu.

    Once the System Boot Options menu comes out, select Enter Safe Mode. If you can enter the safe mode normally, you can delete the software or driver installed before the black screen in the safe mode. Then restart the machine and see if the laptop can fix the black screen issue.

    Second, the hardware causes the laptop to have a black screen.

    Hardware-induced black screen for the following reasons:

    1) The cause of static electricity, sometimes static electricity will cause the circuit of the notebook motherboard to be abnormal, resulting in no reaction on the screen after the power is turned on. You can try to turn off the battery and power of the laptop, and then press the power start of the laptop several times to let the machine release the static electricity. Then connect the power supply, turn it on, and see if it can solve the fault.

    2) The memory is loose or the memory has a hardware failure. There are several major components of a laptop computer, including the CPU, motherboard, memory, and graphics card. These parts are indispensable, as long as one of them has a problem, it will cause the laptop to not function properly, the most common is that the boot does not respond.

    In general, the probability of CPU and motherboard failure is relatively small, and it is more common for the laptop to fail to boot due to loose memory. At this time, first remove the battery and power supply of the notebook, if it is not difficult to remove the computer, you can open the back cover of the notebook by yourself and reinsert the memory. After plugging in the memory, power it on again, start the machine, and see if you can solve the fault.

    3) The LCD part of the notebook is faulty. There are some notebooks that are a little older, and this may be the case. Display components generally include displays, data cables, and some other small parts.

    If you have a desktop monitor, try plugging it to the VGA display connector on your laptop, and then switch the display to the VGA external display on your laptop. If you can switch to an external monitor, it means that there is a big problem with the display part.

    4) The graphics card hardware is faulty, the graphics card is responsible for the source of all the display output of the computer, so it has a problem, and there is no display on the screen. If the graphics card is broken, the average user can't solve it, and the only way to solve it is to find the computer's after-sales service. If the notebook is within the warranty period, it can be taken for free inspection and repair.

  12. Anonymous users2024-01-27

    You should create a new regedit, then find hkey local machine software microsoft windows nt currentversion winlogon, change the value of the shell on the right to it, and then restart the computer.

  13. Anonymous users2024-01-26

    The screen is black but the mouse can be moved, which means that there is no problem with the host, and it may be a wiring problem. You can restart it, if the screen is still black, it means that there is a problem with the display, of course, I just guess based on maintenance experience, you get the HP Gold Service Store, don't go on the weekend, don't say the reason, just say that it becomes like this during use, they will definitely pay attention to such a problem. It's about HP accessibility.

    Black screens must be eliminated!

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