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Dear Lenovo users, hello!
1.Check to see if the phone has accidentally turned off the switch for data connection (System Settings - Wireless & Network - Data Connection).
2.Check to see if you use some traffic monitoring software, such as setting a daily limit on data.
3.Try the other options in System Settings - Wireless & Networks - Mobile Networks - Access Points.
5.When the above methods are ineffective, please restore your phone to factory settings and try it or go to a nearby Lenovo repair site to check the specific cause.
If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.
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Hello. We apologize for the inconvenience.
Does the card 1 you describe as unusable mean no service or no signal?
Officially authorized repair site inquiry:
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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Hello. We apologize for the inconvenience.
If you have other wireless networks nearby, please try to compare:
a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, please try as follows:
1. Password correctness: In most cases, it is caused by the failure of password verification, it is recommended that you try to confirm whether it is caused by the wrong wireless password input, you can verify it by modifying the encryption method or canceling the encryption;
2. The wireless source network slows down the difficult signal: when the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended that the mobile device go to the wireless network signal to try it;
3. Caused by abnormal wireless network parameters: In order to avoid abnormal connection due to abnormal wireless network parameters such as DNS, it is recommended that you try to set the wireless network as static IP allocation, and the static IP setting menu of the product is as follows: System Settings - Common Settings All Settings - WLAN - Click to open "WLAN" - select the available encrypted network - check "Show advanced options" - click the small triangle of "IPv4 settings" and select "Static" - Enter the static IP address that you want to set in the address bar.
4. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment for use;
b. If other networks cannot be connected normally, it may be caused by abnormal system or hardware functions
1. Please back up the fuselage data for a factory reset attempt (Main Menu - System Settings - All Settings - Backup and Reset - Factory Reset - Reset Phone);
2. If it still cannot be improved after recovery, please take the time to go to the local maintenance site to test and process the system and hardware.
If the conditions are limited and you cannot compare with other wireless networks, it is recommended that you conduct a simple investigation based on the above suggestions, and if it cannot be improved, please send it to the repair site in time.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo when the hail is bad
Consult to find out.
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