Tell me which company s after sales service is particularly good?

I feel that Haier's after-sales service is particularly good, but the after-sales service should be seen dialectically, there are quality problems, after-sales service will be used, try not to buy too new models, not to mention, the probability of problems is also large.

I think JD.com is good. Their stuff ***, and then their after-sales staff service attitude is also particularly good. At least they were patient with us when we asked questions.

I think Xiaomi's after-sales service is particularly good, as long as there is a warranty card, it is free to go to the after-sales service.

I think Huawei's after-sales service is particularly good, because my phone was broken before, and then I called his customer service, and they immediately found me an after-sales service to solve the problem.

I think it's Yihaitong Technology Company, 24-hour service, full order, service, consultation, compensation, logistics, and return tracking.

I think this is the best after-sales service of ASUS, last time I bought a computer at ASUS, but once it suddenly crashed, they were very enthusiastic to help me solve the problem.

JD is a company that pays great attention to efficiency and service quality, when consumers, after buying a certain product in JD.com, when consumers are not very satisfied with the products they have purchased, they can return them.

Each salesman will say that his company's service is the best, so this question is difficult, the key depends on the salesman's professionalism and service, because your service is mainly done by the salesman, and whether the product he recommends to you is the most suitable for you, the benefits of this product and whether it is the best.

Hello, how about after-sales service.

1. Improve customer satisfaction. After-sales service is done well, if it can meet the requirements of customers, customer satisfaction will naturally continue to improve; If the after-sales service is not done well or not done, customer satisfaction will be reduced, and even extreme dissatisfaction will occur. 2. Increase the rate of repeat purchases.

The customer recognizes the effect of the product, and can get satisfactory after-sales service, if it is used up, it will naturally be purchased again. 3. Refer customers. For the recognition of the product, when the friends around the customer have this need, they will introduce it to the friend, which is an invisible referral to the customer.

Fourth, establish a corporate image through service. In the increasingly serious product homogenization market, after-sales service as a part of marketing has become an important territory for manufacturers and businesses to compete for consumers' minds, good after-sales service is the best before the next sale, is the main way to enhance consumer satisfaction and loyalty, is an important way to establish corporate reputation and spread corporate image. Fifth, improve brand influence.

After-sales service is to refresh brand awareness and improve brand image again and again in customer service, so as to continuously increase customer trust and brand dependence.

For conference marketing enterprises, reform, innovation, advancing with the times, is no longer a slogan, more enterprises in the health care products market are exploring, innovating or choosing some new marketing methods, there is no doubt that people-oriented, focus on consumers, serve consumers, pay attention to the after-sales service of products "service marketing" model in order to consolidate the market and achieve good results.

1. After-sales service

In the final analysis, the competition in the market is the competition for customers, whether it is the best product or the best service, and the final customer satisfaction is the standard for testing the success or failure of marketing work. The so-called after-sales service is to fully understand the customer, study the customer psychology, pay attention to the details of after-sales, improve the shortcomings of the work, improve the quality of service, and provide high-quality service throughout the process in exchange for the brand loyalty of customers.

2. The importance of after-sales service

For the company, the importance of after-sales service is manifested in the following 6 aspects:

1. Able to expand the width and depth of the customer base, develop loyal customers and even lifelong customers;

2. Promote the progress of the work of bringing the old with the new;

3. Improve the credibility and reputation of the company's products;

4. It is conducive to the overall export of the company's corporate image;

5. Lay a solid market foundation for the company's marketing work;

6. Increase the company's dominant position in peer competition.

3. For health representatives, the importance of after-sales service is manifested in the following five aspects:

1. Be recognized by customers and become friends of customers;

2. Encourage customers to repurchase again;

3. Achieve the purpose of cultivating loyal customers and consolidating old customers;

4. Enhance the word-of-mouth effect and establish a healthy representative image;

5. It is conducive to bringing the old with the new and promoting the improvement of individual sales performance.

Fourth, the service points of the company's after-sales service department

1. Regularly pay a return visit to each customer who buys the product; (Do a good job of customer records and complete handover work).

2. Try to deal with customer objections and conflicts in the first time, at the customer's home, instead of bringing them to the company's venue to reduce returns;

3. When encountering customer complaints, face them bravely and deal with them positively;

4. The content promised by the after-sales doctor to the customer should be fed back to the business department in a timely manner and implemented in a timely manner;

5. After-sales doctors should pay more visits to deal with complaints and avoid returns and complaints;

6. The purchased customer test table should have specific parameters registered, so that there is real data for comparison when reviewing, and at the same time, let the staff accurately grasp the customer's situation and ensure the best effect of the instrument;