How did the woman Malatang eat a dead cockroach merchant to solve the problem?

The solution of the merchant mainly depends on the attitude of the customer!

It must be an apology first, and then give the customer a free one. If the customer is better at talking, it may be good to get free of order, if the customer is tougher, that is to give the membership card of the store (the kind with money in it), if the customer is still very worried, then the merchant will take the customer to the hospital for examination and reimbursement. Then come up to the money.

For the service industry, if there is a complaint, the first step must be to apologize!

The woman Malatang ate a dead cockroach, and the merchant paid two bottles of drinks and said that it was being rectified.

On July 2, it was reported that when a female customer ate Malatang, she ate a dead cockroach, took a photo on the spot and posted it on Weibo**, drawing the attention of other customers, and also hoping that the restaurant involved would strengthen management. Today, the store said that it is currently rectifying.

This morning, Ms. Yu, a citizen, said that at around 6 o'clock last night (July 2), she went to Zhang Liang Malatang next to Wuchang Institute of Technology for dinner, and ordered a large bowl of hot dry noodles, kelp, fish balls, green vegetables, etc., with her sister and children, and paid 38 yuan for the meal. About a quarter of the way through eating, she suddenly noticed a dead cockroach in the dipping bowl, which was disgusting. At that time, after she informed the store, she did not offer to refund the meal fee, and the store gave them two bottles of drinks, and she left immediately.

This morning (July 3), when I came to the restaurant, I saw that there are many ingredients in the kitchen cabinet of the restaurant to choose from, and the dipping sauce can be freely selected and matched according to your preference. According to the chef to the master,Last night (July 2), after the customer reported the problem, he offered to replace the bowl, and the customer said that he didn't need it, so he asked the clerk to send two bottles of drinks to express his apology.

Xiang told the master that the cockroaches may be in the dipping sauce, because the large bowl of seasoning is used by customers at any time, and it cannot be covered. The store has been in business here for more than two years, and this is the first time it has seen such a thing. Summer is coming, all kinds of mosquitoes have increased, and the store has purchased insecticides and cockroach bait, which are currently being rectified.

Completely exterminate cockroaches can be done using the following methods:

1. First of all, we must see if the sanitation is too poor, the dirty environmental sanitation is easier to breed cockroaches, clean up all the sanitary dead corners in the store, and the sewer should be washed with hot water frequently to reduce grease.

2. Use the clean soldier to kill cockroach bait (with anti-counterfeiting code) to kill cockroaches, hit the medicine in the corners and gaps, the cockroaches will take the initiative to go to the source to eat, and the cockroaches will also be infected and poisoned after taking the medicine, so that all cockroaches can be exterminated eventually.

3. Seal all kinds of food and keep the kitchen dry to reduce the food source of cockroaches and the source of water for ants.

4. The sewer mouth is sealed with a fine mesh plug to prevent cockroaches from crawling in, and other holes and gaps that communicate with the outside world should be sealed, so as to prevent cockroaches from entering from the outside world again.

5. Every time you move into the store, you must check the packing boxes and shopping bags to make sure that you don't carry cockroaches before entering.

1 Buy a book of tape (fly paper can also be used) for sealing cartons, and put it in an area where cockroaches often haunt, and the next morning you will find many cockroaches throwing themselves into the net, burning the tape or scalding it with boiling water to achieve the effect of eliminating cockroaches. Repeated use can remove cockroaches from the room.

2 Put some leftover cucumbers in a place where cockroaches often stop rocks, although they cannot eliminate cockroaches, they can drive cockroaches out of the house.

3 Use fresh milk (milk powder) state socks, onion juice and the same amount of boric acid, flour mixed and stirred into a paste, respectively placed on the cardboard shell, put on the cockroach.

In areas where cockroaches often appear, cockroaches like to eat and die after eating.