How to refund the bullet train ticket, can the bullet train ticket be refunded?

Hello, if your ticket is booked online and has not been exchanged for a paper ticket, you can directly go to 12306** for a refund. If you purchase a ticket online and have not exchanged it for a paper ticket, you can also log in** no later than 2 hours before departure to apply for a refund. If you buy a paper ticket, you can only refund it at the ticket window at the train station.

Refunds must be made before the departure of the train or within two hours of departure in exceptional circumstances.

When the passenger goes through the refund procedures, he or she shall present the ticket and the original valid ID used to purchase the ticket; If you are unable to present your original valid identity document, you should go to the railway public security card gate at the station to apply for a temporary identity certificate and go through the refund procedures.

From September 1, 2013, the railway department will adjust the refund and change methods of train tickets, realize the national refund and visa of train tickets, and implement the train ticket echelon refund program.

Echelon refund plan.

If the ticket is more than 48 hours before the departure time of the station on the ticket, a refund fee of 5% of the fare will be charged when the ticket is refunded;

If the ticket is more than 24 hours but less than 48 hours before departure, a refund fee of 10% of the fare will be charged when the ticket is refunded;

Within 24 hours prior to departure, a refund fee of 20% of the fare will be charged.

Can it solve your problem?

If you book online, you can return two hours in advance, and you have to go to the station to return after two hours. If you buy it at the station, you have to go to the station to return it. The car went the same as above.

The actual ticket will be refunded at the station, and the online refund will be made if you buy it online. End this post.

I just went to the train station and finished retreating.

Legal analysis: refundable and refundable must be processed at the refund window at the railway station 2 hours before departure. According to the relevant laws and regulations, passengers must refund the ticket at the station where the ticket is purchased or at the station where the ticket is issued, and the full fare can be refunded within 2 hours after the departure station under special circumstances.

At intermediate stations, the difference between the fare collected and the fare of the section traveled will be refunded, and if the distance traveled is less than the minimum mileage, the full fare will be refunded.

Legal basis: Article 48 of the Regulations on Railway Passenger Transport When a passenger requests a refund, the refund fee shall be charged in accordance with the following provisions:

1 Passenger refunds must be made at the station where the ticket was purchased or at the station where the ticket was issued.

2.In special circumstances, the full fare can be refunded within 2 hours of the departure before the departure date. Groups must check in at least 48 hours prior to departure.

3.Tickets cannot be refunded after the commencement of travel. However, if you are unable to continue your trip due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded after confirmation by the station or train. If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests.

4.Returned with"OK"If you have a ticket with a written signature, you must first change your baggage.

5.Platform tickets are non-refundable.

The refund method for suburban tickets, commuter tickets and fixed tickets shall be determined by the railway transport enterprises.

If necessary, the railway transport enterprise may temporarily adjust the refund method.

1. Can the bullet train ticket be refunded?

1. The bullet train ticket can be refunded. Refunds and changes can only be made at the station where the ticket was purchased or at the station where the ticket is taken before the departure time specified on the original ticket, but can be processed at any station before the departure time specified on the ticket.

2. Legal basis: Article 96 of the Regulations on the Administration of Railway Safety.

If the shipper of railway transport conceals or falsely declares the name, nature and weight of the goods when consigning goods, baggage or parcels, or the loading or packing exceeds the prescribed weight, the railway regulatory authority shall order it to make corrections and may impose a fine of not more than 2,000 yuan; where the circumstances are more serious, a fine of between 2,000 and 20,000 RMB is to be imposed; Anyone who falsely declares or conceals the consignment of hazardous chemicals as ordinary goods shall be fined not less than 100,000 yuan but not more than 200,000 yuan.

If the railway transport shipper entrains dangerous goods in ordinary cargo, or entrains goods prohibited from being equipped in dangerous goods, the railway supervision and administration agency shall order corrections and impose a fine of not less than 30,000 yuan but not more than 200,000 yuan.

2. What are the precautions for taking high-speed rail?

1. It is strictly forbidden to illegally carry flammable, explosive, toxic, corrosive, radioactive, infectious disease pathogens and other substances and guns, ammunition, controlled knives and other items that may endanger public safety;

2. Kitchen knives, table knives, large fruit knives, handicraft knives, scissors, steel files, axes, hammers and other sharp and blunt instruments other than controlled knives shall be checked in and shall not be carried;

3. The high-speed rail bullet train is a fully enclosed carriage, and smoking is prohibited in the whole train, even if smoking is in the carriage connection or in the toilet, the train monitoring system will alarm or even cause equipment failure;

4. Passengers on the bus should not touch emergency brake valves, fire-fighting equipment, window breakers and other safety facilities in non-emergency situations; Do not stand, stay or place items at the door of the car to avoid danger or affect the closing of the door and affect driving safety.

1. If you purchase a ticket at the railway ticket window, please go to the station ticket window for a refund

1) If the passenger applies in person, please provide the ticket and the original valid ID used when purchasing the ticket; If you are unable to present your original valid ID card, please go to the railway public security card gate of the station to apply for a temporary identity certificate for taking the passenger train, and then apply for a refund.

2) If the ticket is handled on behalf of the passenger, the agent shall go through the refund procedures with the original valid ID card, the original or copy of the ticket and the passenger's valid ID card consistent with the identity information on the ticket.

After purchasing the ticket, please provide the original valid ID of the passenger used to purchase the ticket when refunding the ticket at the ticket window of the station; If the ID card cannot be automatically read or if you use a valid ID other than the ID card to purchase tickets, please provide the order number.

1) If you have not exchanged for a paper ticket and it is no later than 30 minutes before departure, you can apply for it in **.

2) If you have exchanged for a paper ticket or within 30 minutes before departure, please bring the original valid ID of the passenger used to purchase the ticket to the ticket window of the station; If the ID card cannot be automatically read or you use a valid ID other than the ID card to purchase tickets, please provide the order number (starting with E + 1 letter + 8 digits).

3) If you use your resident ID card to purchase tickets and go through the check-in with your resident ID card, but leave the station without taking the train, please go through the regulations after confirmation by the station.

4) If you get off the train due to injury, illness or the carrier's responsibility, please handle it at the station according to the regulations with the passenger record issued by the conductor and the original valid ID of the passenger used to purchase the ticket.

About refunds. 1. If you have not yet boarded the train at the departure station, you will be refunded the full ticket price (including the reserved ticket). However, direct express tickets and new air-conditioned buses must be issued at least 2 hours before departure. For group travelers, the application must be made at least 6 hours prior to departure.

2. Due to illness (including accompanying passengers), if there is a certificate from a medical unit or confirmed by the station during the validity period of the ticket, the full ticket fare will be refunded at the departure station, and the difference between the fare collected and the fare of the section ticket taken will be refunded at the intermediate station.

3. Tickets cannot be refunded at intermediate stops. However, under special circumstances, when the ticket or expedited ticket can arrive at the station within the validity period, the difference between the fare collected and the price of the ticket for the section taken will be refunded with the consent of the station. Direct express tickets, sleeper tickets are non-refundable.

When riding in a new air-conditioned vehicle, the increased fare of the ticket is non-refundable.

4. When returning a ticket with an X stamp, the baggage change procedure should be entered first. If the passenger refunds the ticket due to the responsibility of the railway, it shall be handled in accordance with the following provisions and no refund fee will be charged;

5. At the departure station and before the train starts, the full fare will be refunded, but no later than 6 hours after the start of the train.

6. At intermediate stations, the difference between the fare collected and the fare of the (used) section will be refunded, and the full fare will be refunded if the section has been taken is less than the minimum mileage, and the minimum mileage will be calculated if the unused (unused) section is less than the minimum mileage.

From January 1, 2006, the railway department has revised the refund fee, which will be calculated according to the refundable fare, every 10 yuan (less than 10 yuan is calculated as 10 yuan), and the charging standard is 2 yuan, and the fee standard is calculated according to the face value of each ticket, and the charging standard is 20% (rounded to yuan).

For example, a train ticket with a ticket cost 52 yuan will now have a refund fee of 12 yuan, while after the implementation of the new regulations, it will be 10 yuan.

Special regulations during the Spring Festival travel period: Refund procedures should be 6 hours before departure!

Legal analysis: 1. If the ticket is refunded more than 15 days (exclusive) before departure, no refund fee will be charged; 5% of the fare will be charged if the departure time is more than 48 hours before the departure time of the station on the ticket, 10% of the fare if it is more than 24 hours but less than 48 hours, and 20% of the fare if it is less than 24 hours. 2. Within 48 hours and 15 days before departure, if you change or change to other trains that are more than 15 days away from departure, and refund is made 15 days before departure, a refund fee of 5% will still be charged.

3. When changing the ticket or "changing to the station", if the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard will be implemented. The mantissa of the above calculation is in units of 5 jiao, and the mantissa is rounded off if it is less than the angle, the one above the angle and less than the angle is counted as 5 jiao, and the mantissa above the angle is 1 yuan. The minimum refund fee is 2 yuan.

Legal basis: Civil Code of the People's Republic of China

Article 816 If a passenger is unable to travel at the time recorded on the ticket due to his/her own reasons, he/she shall go through the procedures for refund or change within the agreed time limit. If the application is overdue, the carrier may not refund the ticket and shall no longer bear the transportation obligation.

Article 820 The carrier shall transport passengers according to the time, frequency and seat number shown on the valid ticket. If the carrier delays transportation or has other circumstances of abnormal transportation, it shall promptly inform and remind the passengers, take necessary accommodation measures, and arrange for other flights or refund the tickets according to the passenger's requirements; The carrier shall be liable for compensation for the loss of the passenger caused thereby, except where it is not attributable to the carrier.

You can get a refund, but you can go to any station before the departure time.