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Consumers should understand the merchant's return and exchange system before purchasing health products, which may or may not be uniform among merchants selling the same product. If you don't understand the return and exchange system in advance, and you want to return and exchange the goods temporarily after purchase, then you have to follow the merchant's system. If the merchant is allowed to return or exchange goods, then there are two conditions for return and exchange, one is that the packaging is complete and does not affect the secondary sales, and the other is that it is within a certain shelf life.
Of course, you can only return what you bought in **. If you just don't think the supplement is working or isn't working for you, then do as described above. If it causes you discomfort or damage, it is another matter, then it is necessary to act in accordance with the laws and regulations of the country, it is not the manufacturer's system that has the final say, you can find the relevant departments to solve the problem, and pay attention to the protection of evidence at the first time.
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As long as the packaging is in good condition, where to buy and where to return, but the food is often not easy to return, you protect your rights and interests at the same time, the merchant must also protect yourself! (In case you get drugged or something.) Huh).
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If there is a problem with the quality of the purchase, contact the manufacturer first, if you agree to compensate, you can consider it as appropriate, if the attitude is arrogant, complain to the quality department where the manufacturer is located, (what do you want to do can be revealed to the manufacturer first, you can get compensation).
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If there is a quality problem, it will be returned, or the qualification is incomplete.
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Discuss that there is no quality reason for not being able to return.
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I can't return half of this kind of thing.
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Normally, it is non-refundable.
How to return the health care products I have purchased?
1. You can strengthen negotiation with the merchant and request the return of the purchased products and money. After the children find out that the elderly have been deceived, they should keep the purchase receipts and products, find the health care product company in time, and ask for the return of the products and money.
2. You can report to the Health Bureau, the Food and Drug Administration and the Industrial and Commercial Bureau to request the recovery of the defrauded money. In order to increase sales, merchants usually package their health care products as having disease prevention, the content should be true, consistent with the content of registration or filing, indicating suitable people, unsuitable people, functional ingredients or iconic ingredients and their contents, etc., and make it clear that "this product cannot replace medicine".
If the merchant has false advertising.
Consumers can report to the Health Bureau, the Food and Drug Administration and the Industry and Commerce Bureau to request the recovery of the defrauded money.
3. Collect and fix relevant evidence, sue the merchant in the people's court, and also list the merchant and the health care product salesman as co-defendants. If the negotiation or reporting fails, the consumer may file a lawsuit with the people's court. Under normal circumstances, it is the health product salesman who comes to the door, and the health product salesman can also be listed as a co-defendant.
Report it to the relevant authorities and ask for compensation.
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