The rookie wrap has been showing that it is waiting to be picked up, but I have already got it

Rookie wrap. It is a rookie network under Alibaba.

The application software that provides express delivery services provides functional services such as sending express delivery, checking express delivery, and picking up express delivery. Support rookie app, mobile phone** Alipay WeChat search rookie wrapping applet to place an order appointment, the courier will pick up the parcel within 2 hours, and at the same time, you can send the parcel to the station under the smart mail machine and express delivery point, so as to send express delivery in a variety of ways. For the cost of rookie wrapping, you can contact the official customer service of rookie wrapping for consultation, which is subject to rookie wrapping.

The official website shall prevail.

If you've already got the courier and the rookie wrap still shows waiting to be picked up, there may be one of the following reasons:

1.The package may have just arrived at Cainiao Station and has not yet been processed into storage, so Cainiao Station has not yet sent a pickup code information.

2.The package may have been put into storage, but for some reason, such as information not being updated or a system failure, the pickup code information was not successfully sent to your phone.

3.You may have made a mistake when entering your mobile phone number and you may not receive a pickup code.

4.If your package has been put into storage but you have not received a pickup code, you can try contacting the seller to find out the relevant pickup code.

Please note that if you have not received the pickup code for a long time, you can go to Cainiao Station for consultation or inquire about the relevant logistics information. At the same time, in order to ensure the safety of the package, it is recommended to confirm the quantity and status of the package in person in the presence of the staff of the Cainiao Station.

There should be me who has picked up the goods later, just click on it.

This is just the courier company to sign for you, if it doesn't matter, you will receive the courier soon.

2. Cainiao Station, see the picture below. Since the smart cabinet on my side is in the parking lot on the first floor, the light is not very good. The screen is operated by touch, and now you can click on any point of the screen, and after clicking, you will wake up the smart locker pick-up program.

3. Now is the first selection interface, if you are a courier, select the first one to put the package. Here we choose to pick up the package.

5. If you choose to pick up the parcel code, then you need to open the pickup SMS sent to you by the system and enter the 6 digits in the SMS in turn. After entering correctly, the smart cabinet will pop up the door of a cabinet compartment, and inside it is you to get the package.

Hello, I am a customer service worker, sent a verification code, you can pick up the goods, because the courier is also to be assessed so, you are the goods to pick up, so after putting it in the express cabinet, it will help you complete the order, don't worry, if the package is gone, you can find customer service, will give you compensation, rest assured.

When the goods arrive at the rookie station, there will be a text message prompt, and you can pick up the goods at the rookie station with the pickup code.

I accidentally clicked on the rookie wrap to pick up the package, but if you haven't picked up the courier yet, it's best to pick it up as soon as possible. Otherwise, it is likely to be lost, because without the pickup code, it will be difficult to find it for too long.

No problem, close enough that this will just pop open the door of the self-pickup cabinet, and it can't be opened far away. If you put it at a staging point, you will be prompted to be ready for you.

Probably not, you can ask.

Hello! Kiss. 1. The two set up a relationship between relatives and friends, because it is a relationship between relatives and friends, so non-buyers can view this logistics information.

2. Someone sent something to an individual, and the individual's relatives and friends bought something for the individual, but did not notify in advance. 3. If the software causes a bug, just wait for the fix. Workaround:

Check whether the contact person of the courier is me, if it is not me, contact the contact person of this courier to understand the situation, if the contact person is me, contact relatives and friends to buy things for themselves without notification. If it is indeed not my courier, refuse to sign for the delivery, and reflect the situation with the courier company. Additional Information:

Precautions should be taken when receiving express items: 1. The disadvantages of signing first and then inspecting the goods If you sign first and then inspect the goods, the courier may not be responsible. Therefore, valuables must be inspected before signing.

2. Valuables must be signed by many people because they do not have time to sign for the express delivery, and will let the community security guard sign for the express delivery, the loss caused by the entrustment of others to sign the express mail, the express company is likely not to bear the responsibility for the loss, so when the express company is contacted, it is best to sign for it yourself. If you don't have time to sign for it, be sure to courier it.

Hello dear, rookie wrapped in pickup but no pickup code, if you have not received the pickup code, it may be that the goods have just arrived at the rookie station and have not yet entered the warehouse, so the rookie station has not been able to send the pickup code. In this case, you will receive a pickup code when the goods are delivered to the courier locker. 2. If the goods have been put into the warehouse but have not received the extraction**, it may be that the instrument on the rookie station has malfunctioned, and the extraction ** has not been successfully sent through the mobile phone SMS.

In this case, you can contact the **seller to inquire about the relevant extraction code. 3. If you stay at the Cainiao Station for too long and still haven't received the extraction**, it may be that the first person at the Cainiao Station made a mistake and did not enter the product information. In this case, you can go to the Cainiao station to check the delivery information and report it to the staff.

Steps to restore the pickup code reminder of the rookie post station to text messages: 1. Open the mobile phone **app in the mobile phone, click "Message" in the taskbar at the bottom 2, find the rookie post station in the message list, and then click to enter 3, in the rookie post station page, click "my" at the bottom right 4, select "Block loss number setting management" in the pop-up dialog box 5, enter the settings interface, and find the "SMS notification settings".

There may be several reasons why the rookie is still showing that it is to be sent after being paid out: the shirt is sleepy.

1.The logistics company has picked up the parcel: the baby shopping in ** has been sent, but the logistics information has not been updated for the time being, and there will be two situations:

The express has been received, but the logistics has not been updated in time, at this time, you can consult the logistics company, whether the express is sent;

The courier has not been received, but the logistics information shows that it has been sent, and you need to wait patiently for the courier to be sent.

2.The logistics company has not picked up the parcel: the baby that has not been sent out in **, but the logistics information shows that it has been picked, at this time, you need to contact the seller to confirm whether the order has been shipped.

3.The logistics information update on the official website of Cainiao Wrap is delayed: If the express delivery has been sent, but the logistics information update on the official website is delayed, you need to wait patiently for the official website to update.

4.To be sent: If the baby has been sent but has not received the delivery, you can try to contact the courier company to ask if it is being delivered.

If you encounter a problem, you can try the above methods to solve it, if you can't solve it, you can contact rookie wrap customer service for help.

Hello, do you want to ask the rookie wrap after payment or show that it is to be sent? After the rookie wrap is paid, it still shows that it is to be sent for the following reasons:

1. Your network problems cause the rookie to be refreshed through the network after payment.

2. The staff of the official website of Cainiao Wrap is still checking the order information and order number.

3. The rookie wraps the background server and is busy, resulting in no update status.

Since the item was bought by someone else, the payment account is not the person, but because you fill in your own mobile phone number, you can see the delivery information, but you can't see the logistics information, so it will show that the delivery has not been delivered.

This will not affect your normal collection of express delivery The courier company will contact you to send you a courier.

If it is displayed as a rookie post station sign, then a pickup code will be sent to yourself, and then you can pick up the goods at the rookie post station with the pickup code. If it shows that it has been signed and has been picked up, then it is possible that the rookie staff scanned the wrong code and scanned the express by mistake, then you have to contact the rookie station and let the other party deal with it.

Notes for contacting sellers.

Contact the seller to verify, usually the courier company enters the signature information in advance, and the goods are delivered subsequently. If you still can't find the courier after confirmation.

You can find the order on the mobile phone ** pc** webpage, click "Logistics Complaint" on the logistics details page, and select the corresponding reason to initiate a complaint. Reasons include: not receiving the goods and not telling them where they are, placing the parcel at the collection point without permission, and placing the parcel in the pick-up locker without permission.

The logistics company will generally visit you within 48 hours** to deal with it, and wait patiently. Some courier companies have not opened the complaint portal, please consult the merchant or courier company to verify the feedback, if your goods have not been received, you can apply for a refund in time. You have 10 days (10 days for express delivery, 30 days for surface mail) to confirm whether you have received the goods after the seller ships the goods, please pay attention to the overtime time to avoid the system automatically paying the seller.

Verify the situation at the business point where the express is located, and keep the express.